Manager Contract Management & Key Account Hybrid Model (remotely & on-site)
Top Benefits
About the role
Take ownership of results that matter! Manage high-value customer contracts, steer engine event planning, and uncover new business opportunities that maximize profitability and long-term success.
If you thrive on strategy and impact - your next challenge starts here, apply today!
Tasks As the Manager Contract Management & Key Account , you will perform the following duties:
- Responsible for revenue (according to budget), contract result and yearly target results, as well as customer induction volumes in the MES repair station network
- Establish, manage and further develop customer contracts in the Business Unit/Segment Engines
- Recalculate contracts (business plan, opportunities/risks, extensions, quality parameters etc.) and derive measures to optimize profit and loss
- Develop engine event program planning (mid- and long-term event planning, work scoping concept, material supply, on-wing care, engineering etc.) and coordinate it with the event management functions
- Expand customer relationships (customer visits, feedback management etc.) and ensure customer satisfaction, provide advice and support to the customer
- All other duties as assigned or required
Benefits
- Employee Assistance Program
- up to 60 Sick Days
- Long Disability
- 15-20 Vacation Days
- Education
- Life Insurance
- Flight privileges
Requirements You must fulfill the following requirements:
- Completed university or college degree (Master's in Industrial Engineering, Engineering or equivalent skills and knowledge)
- Depending on the course of study, good business know-how and comprehensive technical understanding
- Good knowledge and understanding of the field of engine maintenance
- Fluent in English language
- Good IT skills in MS-Office applications
- Good negotiation skills and assertiveness
- Very high level of service availability and customer orientation
- Confident appearance as well as intercultural competence
- Quick comprehension, objective and confident judgment
- Willingness to undertake further training
- Readiness for assignments at home and abroad
- If necessary, psychological aptitude test
- Must possess a legal work permit in Canada
- CV/Resume required
- Company may provide relocation assistance
About Lufthansa Technik
With more than 30 subsidiaries and about 25,000 employees worldwide, Lufthansa Technik is the leading manufacturer provider of maintenance, repair, overhaul and modification services for civil aircraft. With tailored maintenance and overhaul programs and state-of-the-art repair methods, Lufthansa Technik ensures the technical reliability and availability of its customers' fleets. Lufthansa Technik is an internationally licensed maintenance, production and development organization. The main divisions of Lufthansa Technik (Maintenance, Overhaul, Component Services, Engine Services, VIP & Executive Jet Solutions and Landing Gear Services) serve more than 750 customers worldwide.
The complete spectrum of MRO activities is carried out in Lufthansa Technik’s global network of facilities, from small overnight checks on regional aircraft to a complete overhaul of large commercial jetliner. Lufthansa Technik also offers integrated high-tech products, for example cabin equipment, entertainment and communication systems, as well as technical support for flying operations, like AOG (aircraft-on-ground) services, financial services, logistics support, consulting and training courses which can be delivered all over the world.
With our podcast KEEP YOU FLYING, we'd like to give you an insight into the fascinating world of aircraft maintenance, repair, and overhaul (MRO). Here, our colleagues share their unique insights and knowledge and talk about their personal field of competence or projects. If you want to hear about the current trends and repair methods, new predictive maintenance approaches, or the latest technologies in outfitting the latest-generation VIP aircraft, follow us!
Manager Contract Management & Key Account Hybrid Model (remotely & on-site)
Top Benefits
About the role
Take ownership of results that matter! Manage high-value customer contracts, steer engine event planning, and uncover new business opportunities that maximize profitability and long-term success.
If you thrive on strategy and impact - your next challenge starts here, apply today!
Tasks As the Manager Contract Management & Key Account , you will perform the following duties:
- Responsible for revenue (according to budget), contract result and yearly target results, as well as customer induction volumes in the MES repair station network
- Establish, manage and further develop customer contracts in the Business Unit/Segment Engines
- Recalculate contracts (business plan, opportunities/risks, extensions, quality parameters etc.) and derive measures to optimize profit and loss
- Develop engine event program planning (mid- and long-term event planning, work scoping concept, material supply, on-wing care, engineering etc.) and coordinate it with the event management functions
- Expand customer relationships (customer visits, feedback management etc.) and ensure customer satisfaction, provide advice and support to the customer
- All other duties as assigned or required
Benefits
- Employee Assistance Program
- up to 60 Sick Days
- Long Disability
- 15-20 Vacation Days
- Education
- Life Insurance
- Flight privileges
Requirements You must fulfill the following requirements:
- Completed university or college degree (Master's in Industrial Engineering, Engineering or equivalent skills and knowledge)
- Depending on the course of study, good business know-how and comprehensive technical understanding
- Good knowledge and understanding of the field of engine maintenance
- Fluent in English language
- Good IT skills in MS-Office applications
- Good negotiation skills and assertiveness
- Very high level of service availability and customer orientation
- Confident appearance as well as intercultural competence
- Quick comprehension, objective and confident judgment
- Willingness to undertake further training
- Readiness for assignments at home and abroad
- If necessary, psychological aptitude test
- Must possess a legal work permit in Canada
- CV/Resume required
- Company may provide relocation assistance
About Lufthansa Technik
With more than 30 subsidiaries and about 25,000 employees worldwide, Lufthansa Technik is the leading manufacturer provider of maintenance, repair, overhaul and modification services for civil aircraft. With tailored maintenance and overhaul programs and state-of-the-art repair methods, Lufthansa Technik ensures the technical reliability and availability of its customers' fleets. Lufthansa Technik is an internationally licensed maintenance, production and development organization. The main divisions of Lufthansa Technik (Maintenance, Overhaul, Component Services, Engine Services, VIP & Executive Jet Solutions and Landing Gear Services) serve more than 750 customers worldwide.
The complete spectrum of MRO activities is carried out in Lufthansa Technik’s global network of facilities, from small overnight checks on regional aircraft to a complete overhaul of large commercial jetliner. Lufthansa Technik also offers integrated high-tech products, for example cabin equipment, entertainment and communication systems, as well as technical support for flying operations, like AOG (aircraft-on-ground) services, financial services, logistics support, consulting and training courses which can be delivered all over the world.
With our podcast KEEP YOU FLYING, we'd like to give you an insight into the fascinating world of aircraft maintenance, repair, and overhaul (MRO). Here, our colleagues share their unique insights and knowledge and talk about their personal field of competence or projects. If you want to hear about the current trends and repair methods, new predictive maintenance approaches, or the latest technologies in outfitting the latest-generation VIP aircraft, follow us!