NOW HIRING: EXPERIENCED SERVICE ADVISOR — WOODBINE NISSAN

Where Integrity Drives Every Interaction

Woodbine Nissan is seeking a dedicated and experienced Service Advisor to join our dynamic team. As an Award of Excellence-winning dealership, we pride ourselves on delivering outstanding service, trust, and transparency to every guest. We’re looking for someone who brings professionalism, automotive knowledge, and a passion for customer care to every interaction.

This role is ideal for someone who thrives in a high-energy environment and is passionate about creating a welcoming, trustworthy, and informed experience for every customer who visits our service drive.

WHAT YOU'LL DO:

• Warmly greet customers and ensure a seamless check-in process

• Schedule service appointments and prepare accurate work orders

• Communicate technician assessments clearly and professionally to customers

• Recommend services based on vehicle condition, not just routine maintenance menus

• Ensure repair authorizations are obtained and documented properly

• Provide real-time updates to guests on the status of their vehicles

• Review final work and invoices, ensuring customers fully understand the services performed

• Collaborate with service technicians and parts advisors to ensure smooth workflow

• Maintain follow-ups to ensure customer satisfaction after service visits

• Assist team members with various tasks as needed to maintain a high standard of service

WHAT WE’RE LOOKING FOR:

• Proven experience as a Service Advisor (dealership experience preferred)

• Outstanding customer service and interpersonal skills

• Excellent written and verbal communication

• Strong organizational and multitasking abilities

• Typing proficiency and comfort with digital systems

• Experience with dealership CRM software (ERA/Reynolds experience is a strong asset)

• Basic mechanical knowledge is a plus

• Prior Nissan or Japanese brand experience is an asset

• Availability to work evenings and Saturdays as part of a rotating schedule

WHY WOODBINE NISSAN?

• Award of Excellence-winning dealership with a strong reputation in the community

• Energetic and collaborative team environment

• Customer-first culture rooted in honesty, transparency, and reliability

• Convenient location in the heart of Etobicoke near major highways

• Exciting growth opportunities in a fast-paced, forward-thinking dealership

Apply now and become part of the Woodbine Nissan family.
*Only those selected for an interview will be contacted.*