Questbank - Senior Product Manager, Everyday Banking
Top Benefits
About the role
Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc., provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.
We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.
At QFG, we have a culture of innovation where technology serves people—both our team and our customers. We see AI as a collaborative and transformative enabler, and we are seeking forward-thinking individuals who can effectively integrate it into their daily work. The ideal candidate will be a catalyst for change, helping us use AI to create a more efficient and rewarding employee experience while also developing cutting-edge solutions that delight and serve our customers. Join us in shaping a future where AI empowers our team to do their best work and helps us deliver unparalleled customer experiences.
This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.
What’s in it for you as an employee of QFG?
- Health & wellbeing resources and programs
- Paid vacation, personal, and sick days for work-life balance
- Competitive compensation and benefits packages
- Work-life balance in a hybrid environment with at least 3 days in office
- Career growth and development opportunities
- Opportunities to contribute to community causes
- Work with diverse team members in an inclusive and collaborative environment
This job posting is for an existing vacancy.
We’re looking for our next Senior Product Manager, Everyday Banking. Could It Be You?
As the "Architect of the Financial Hub," you are responsible for building a seamless "Single Hub" experience that encourages users to replace their traditional bank apps. You own the end-to-end lifecycle after the initial onboarding, focusing on winning the user’s direct deposit and helping them take control and optimize their personal finances. You sit at the intersection of spending, saving, and investing, ensuring an elevated experience through a single, liquid ecosystem.
Need more details? Keep reading…
- You are a Primary Account Orchestrator. You don't just build features; you build the financial OS of our users' lives. You know how collaborate across different product domains to orchestrate a "Financial Hub" where Spending, Lending, and Investing flow together seamlessly.
- You are a Cash Flow Master. You can partner with the Card team to ensure a flawless point-of-sale experience and provide enriched, clear transaction histories.
- You are a Financial Wellness Enabler. You build features to make saving addictive and managing personal finance effortless.
- You are a Direct Deposit Hunter. You are obsessed with winning the Paycheque. You know the friction points of switching banks and have the strategic playbook to convince users to migrate their payroll, bill payments, and other financial accounts to us.
- You speak Money Movement fluently. You have deep expertise in the rails that move money (EFT, Interac, etc.) and can collaborate with the money movement team to establish a seamless user funding experience to acquire more funds.
- You are Metrics Obsessive. You look at DAU (Daily Active Users) and Transaction Velocity as your bible. You are relentless about increasing the Share of Wallet, turning us into a user’s primary account.
- You can lead High-Stakes Integrations. You have the gravitas to manage vendor relationships and lead the rollout of mission-critical features.
Hard Skills
- Product Sense & Design:
- Business & Financial Acumen: A deep interest in personal finance and the ability to understand business dynamics, and connect product data with business metrics and outcomes.
- Market & User Research: Experience leading qualitative and quantitative research to deeply understand client needs, identify unmet needs, validate solutions, and stay on top of market and competitor trends.
- User-Centric: Balancing business goals with solving real user problems and delivering tangible value. A discerning taste for what constitutes a great user experience and the ability to turn complex problems into simple, intuitive product experiences by applying design thinking and collaborating with the design team.
- Technical Fluency: Sufficient "technical know-how" to discuss architecture, technical considerations, and trade-offs with engineers, and understand how design, product, and engineering work together effectively.
- Agile Execution: Knowledge of the full product development lifecycle (Scrum/Agile) to manage timelines, prioritize tasks, and ensure iterative delivery of products.
- Analytical & Strategy: Mastery of using quantitative and qualitative data to derive meaningful insights, define metrics, track performance, and inform prioritization and decision-making. Ability to leverage data to present product opportunities and get stakeholders and leadership buy-in.
- Execution & Stakeholder Management: A track record of launching financial products and managing expectations and communication with stakeholders.
Soft Skills
- Strong Bias for Action: We value speed and momentum over perfection.
- Ownership & Impact Mindset: Our PM owns both the end-to-end business outcome and the user experience of their products.
- Adaptability: Thriving in ambiguity, learning quickly, and pivoting as needed in a fast-changing field.
- Collaborative Mindset & Candor: Radical candour is our default. We debate ideas, not people.
- Innovation & Competitive Mindset: Willingness to rethink how a bank should work, not just how it has worked. We are here to win the Canadian market and deliver value to our customers.
So are YOU our next Senior Product Manager, Everyday Banking? You are if you…
- Are a thought leader with 3-5 years of FinTech, financial services, or banking experience, leading digital product management with a specialty in core banking and financial services.
- Have expertise with P&L management and cross-sell strategy.
- Have exceptional communication skills across all stakeholders and levels, including engineering, design, data, marketing, operations, customer service, legal and compliance.
- Have demonstrated ability to motivate, influence, drive change and challenge the status quo, deal with ambiguity and make informed recommendations.
- Have exceptional relationship-building and collaboration skills.
- Have strong financial acumen and the ability to lead from strategy to implementation.
- Have demonstrated the ability to work and lead in an agile manner.
Additional Kudos If You…
- Expertise in money movement rails (EFT, Interac) and retail banking logic.
Compensation Information:
- Base salary range: $135,000 - $185,000
- The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.
Additional Information…
- This role requires three days of in-office presence per week for Greater Toronto Area (GTA) residents. For candidates residing outside the GTA, a remote workplace arrangement is available.
Sounds like you? Click below to apply!
At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.
Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.
Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.
About Questrade Financial Group
Questrade is an award-winning low-cost digital alternative to traditional banks that is changing the Canadian financial services industry. We empower Canadians by giving them better, more affordable ways to take control of their financial future by using cutting-edge technology to develop innovative products. Questrade offers Canadians an easy way to invest in securities and foreign currency and provides online wealth management and mortgage through the Questrade Group of Companies, with more financial products in development.
At Questrade, we care deeply about helping Canadians become much more financially successful and secure. We believe in infinite possibilities, not only for our customers but for those who build careers with us. Our exceptional culture and forward-thinking workplace policies make Questrade a great place to work and build a career. We are a collaborative, diverse team that shares the same sense of infinite opportunity. Our beliefs, values, and atmosphere make you feel part of something bigger than yourself.
Throughout our multiple worldwide offices, we are reshaping the way we work, offering flexible options that allow our people to work remotely, from the office, or a hybrid mix of both.
Whether you want to kick-start your career or accelerate it, Questrade is the place for you. We offer rich learning experiences and exciting career path possibilities. Here you will be challenged. You will make your path, constantly moving forward, bringing the future of fintech into existence.
Come shape your future at Questrade.
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Questbank - Senior Product Manager, Everyday Banking
Top Benefits
About the role
Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc., provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.
We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.
At QFG, we have a culture of innovation where technology serves people—both our team and our customers. We see AI as a collaborative and transformative enabler, and we are seeking forward-thinking individuals who can effectively integrate it into their daily work. The ideal candidate will be a catalyst for change, helping us use AI to create a more efficient and rewarding employee experience while also developing cutting-edge solutions that delight and serve our customers. Join us in shaping a future where AI empowers our team to do their best work and helps us deliver unparalleled customer experiences.
This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.
What’s in it for you as an employee of QFG?
- Health & wellbeing resources and programs
- Paid vacation, personal, and sick days for work-life balance
- Competitive compensation and benefits packages
- Work-life balance in a hybrid environment with at least 3 days in office
- Career growth and development opportunities
- Opportunities to contribute to community causes
- Work with diverse team members in an inclusive and collaborative environment
This job posting is for an existing vacancy.
We’re looking for our next Senior Product Manager, Everyday Banking. Could It Be You?
As the "Architect of the Financial Hub," you are responsible for building a seamless "Single Hub" experience that encourages users to replace their traditional bank apps. You own the end-to-end lifecycle after the initial onboarding, focusing on winning the user’s direct deposit and helping them take control and optimize their personal finances. You sit at the intersection of spending, saving, and investing, ensuring an elevated experience through a single, liquid ecosystem.
Need more details? Keep reading…
- You are a Primary Account Orchestrator. You don't just build features; you build the financial OS of our users' lives. You know how collaborate across different product domains to orchestrate a "Financial Hub" where Spending, Lending, and Investing flow together seamlessly.
- You are a Cash Flow Master. You can partner with the Card team to ensure a flawless point-of-sale experience and provide enriched, clear transaction histories.
- You are a Financial Wellness Enabler. You build features to make saving addictive and managing personal finance effortless.
- You are a Direct Deposit Hunter. You are obsessed with winning the Paycheque. You know the friction points of switching banks and have the strategic playbook to convince users to migrate their payroll, bill payments, and other financial accounts to us.
- You speak Money Movement fluently. You have deep expertise in the rails that move money (EFT, Interac, etc.) and can collaborate with the money movement team to establish a seamless user funding experience to acquire more funds.
- You are Metrics Obsessive. You look at DAU (Daily Active Users) and Transaction Velocity as your bible. You are relentless about increasing the Share of Wallet, turning us into a user’s primary account.
- You can lead High-Stakes Integrations. You have the gravitas to manage vendor relationships and lead the rollout of mission-critical features.
Hard Skills
- Product Sense & Design:
- Business & Financial Acumen: A deep interest in personal finance and the ability to understand business dynamics, and connect product data with business metrics and outcomes.
- Market & User Research: Experience leading qualitative and quantitative research to deeply understand client needs, identify unmet needs, validate solutions, and stay on top of market and competitor trends.
- User-Centric: Balancing business goals with solving real user problems and delivering tangible value. A discerning taste for what constitutes a great user experience and the ability to turn complex problems into simple, intuitive product experiences by applying design thinking and collaborating with the design team.
- Technical Fluency: Sufficient "technical know-how" to discuss architecture, technical considerations, and trade-offs with engineers, and understand how design, product, and engineering work together effectively.
- Agile Execution: Knowledge of the full product development lifecycle (Scrum/Agile) to manage timelines, prioritize tasks, and ensure iterative delivery of products.
- Analytical & Strategy: Mastery of using quantitative and qualitative data to derive meaningful insights, define metrics, track performance, and inform prioritization and decision-making. Ability to leverage data to present product opportunities and get stakeholders and leadership buy-in.
- Execution & Stakeholder Management: A track record of launching financial products and managing expectations and communication with stakeholders.
Soft Skills
- Strong Bias for Action: We value speed and momentum over perfection.
- Ownership & Impact Mindset: Our PM owns both the end-to-end business outcome and the user experience of their products.
- Adaptability: Thriving in ambiguity, learning quickly, and pivoting as needed in a fast-changing field.
- Collaborative Mindset & Candor: Radical candour is our default. We debate ideas, not people.
- Innovation & Competitive Mindset: Willingness to rethink how a bank should work, not just how it has worked. We are here to win the Canadian market and deliver value to our customers.
So are YOU our next Senior Product Manager, Everyday Banking? You are if you…
- Are a thought leader with 3-5 years of FinTech, financial services, or banking experience, leading digital product management with a specialty in core banking and financial services.
- Have expertise with P&L management and cross-sell strategy.
- Have exceptional communication skills across all stakeholders and levels, including engineering, design, data, marketing, operations, customer service, legal and compliance.
- Have demonstrated ability to motivate, influence, drive change and challenge the status quo, deal with ambiguity and make informed recommendations.
- Have exceptional relationship-building and collaboration skills.
- Have strong financial acumen and the ability to lead from strategy to implementation.
- Have demonstrated the ability to work and lead in an agile manner.
Additional Kudos If You…
- Expertise in money movement rails (EFT, Interac) and retail banking logic.
Compensation Information:
- Base salary range: $135,000 - $185,000
- The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.
Additional Information…
- This role requires three days of in-office presence per week for Greater Toronto Area (GTA) residents. For candidates residing outside the GTA, a remote workplace arrangement is available.
Sounds like you? Click below to apply!
At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.
Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.
Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.
About Questrade Financial Group
Questrade is an award-winning low-cost digital alternative to traditional banks that is changing the Canadian financial services industry. We empower Canadians by giving them better, more affordable ways to take control of their financial future by using cutting-edge technology to develop innovative products. Questrade offers Canadians an easy way to invest in securities and foreign currency and provides online wealth management and mortgage through the Questrade Group of Companies, with more financial products in development.
At Questrade, we care deeply about helping Canadians become much more financially successful and secure. We believe in infinite possibilities, not only for our customers but for those who build careers with us. Our exceptional culture and forward-thinking workplace policies make Questrade a great place to work and build a career. We are a collaborative, diverse team that shares the same sense of infinite opportunity. Our beliefs, values, and atmosphere make you feel part of something bigger than yourself.
Throughout our multiple worldwide offices, we are reshaping the way we work, offering flexible options that allow our people to work remotely, from the office, or a hybrid mix of both.
Whether you want to kick-start your career or accelerate it, Questrade is the place for you. We offer rich learning experiences and exciting career path possibilities. Here you will be challenged. You will make your path, constantly moving forward, bringing the future of fintech into existence.
Come shape your future at Questrade.