Network Execution Program Manager I, Amazon Community-Based Delivery Initiatives
Top Benefits
About the role
Description Become an integral part of a diverse team, implementing long-term Network Execution solutions that enable our partners to deliver faster and more efficiently.
Amazon's Community Based Delivery Initiatives Team is growing. We strive to be a main contributor to satisfying delivery partner success.
Work to streamline our operations to benefit our community partners, improve the delivery experience for our customers and create a flexible, customer obsessed delivery network.
You'll start by reviewing overnight delivery metrics and connecting with DSP teams to address operational needs. Throughout the day, you'll collaborate with station leaders on network planning initiatives, meet with community partners on coverage execution, analyze performance data, and coordinate cross-functional implementation. You'll balance tactical execution with operational stability while maintaining Amazon's high delivery performance standards. This role requires strong analytical and communication skills to translate strategy into effective action.
Key job responsibilities
- A qualified candidate will be responsible for on-the-road cost and quality execution for their respective sites.
- Build partnerships across operation and program stakeholders to ensure long-term scalability and adaptability.
- Understand and effectively communicate standard work and best practices.
- Utilize data to report on configuration success and identify opportunities to improve resources and processes.
- Develop and deploy actions based upon feedback to improve effectiveness.
- Support and facilitate auditing and reporting processes.
- Analyze configuration issues and propose appropriate resolutions.
- Partner cross-functionally to quickly resolve urgent matters and escalations, removing barriers for learners.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- RRSP
About The Team Our Community Delivery team is dedicated to creating innovative delivery solutions that benefit both our customers and local communities. We combine operational excellence with community engagement to build sustainable delivery networks that drive economic opportunity while meeting Amazon's high standards for customer experience.
Basic Qualifications
- 2+ years of program or project management experience
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
Preferred Qualifications
- Experience with SQL/Hubble
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company
-
Amazon Canada Fulfillment Services, ULC
Job ID: A3066508
About Amazon
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.
Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.
You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.
Network Execution Program Manager I, Amazon Community-Based Delivery Initiatives
Top Benefits
About the role
Description Become an integral part of a diverse team, implementing long-term Network Execution solutions that enable our partners to deliver faster and more efficiently.
Amazon's Community Based Delivery Initiatives Team is growing. We strive to be a main contributor to satisfying delivery partner success.
Work to streamline our operations to benefit our community partners, improve the delivery experience for our customers and create a flexible, customer obsessed delivery network.
You'll start by reviewing overnight delivery metrics and connecting with DSP teams to address operational needs. Throughout the day, you'll collaborate with station leaders on network planning initiatives, meet with community partners on coverage execution, analyze performance data, and coordinate cross-functional implementation. You'll balance tactical execution with operational stability while maintaining Amazon's high delivery performance standards. This role requires strong analytical and communication skills to translate strategy into effective action.
Key job responsibilities
- A qualified candidate will be responsible for on-the-road cost and quality execution for their respective sites.
- Build partnerships across operation and program stakeholders to ensure long-term scalability and adaptability.
- Understand and effectively communicate standard work and best practices.
- Utilize data to report on configuration success and identify opportunities to improve resources and processes.
- Develop and deploy actions based upon feedback to improve effectiveness.
- Support and facilitate auditing and reporting processes.
- Analyze configuration issues and propose appropriate resolutions.
- Partner cross-functionally to quickly resolve urgent matters and escalations, removing barriers for learners.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- RRSP
About The Team Our Community Delivery team is dedicated to creating innovative delivery solutions that benefit both our customers and local communities. We combine operational excellence with community engagement to build sustainable delivery networks that drive economic opportunity while meeting Amazon's high standards for customer experience.
Basic Qualifications
- 2+ years of program or project management experience
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
Preferred Qualifications
- Experience with SQL/Hubble
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company
-
Amazon Canada Fulfillment Services, ULC
Job ID: A3066508
About Amazon
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.
Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.
You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.