Top Benefits
About the role
At Achev, we believe that everyone deserves an equal opportunity to build a better life and a successful future. For more than 30 years, we have dedicated ourselves to helping diverse Canadians and newcomers achieve their full potential. Today, we are one of the largest providers of employment, newcomer, language, and youth services in the Greater Toronto Area. Our dedicated team of nearly 400 staff delivers a wide range of innovative, high-quality, and personalized programs and services that empower our clients to prosper and our communities to thrive.We thrive in a OneAchev culture where collaboration and an integrated service delivery will positively impact Achev’s resiliency, agility, success, and growth. Join us in helping diverse Canadians and newcomers achieve their full potential!
Achev’s latest Impact Report: www.Achev.ca
POSITION TITLE:
Client Engagement Manager
REPORTING TO
Vice President, Information Technology Solutions & Services
SUMMARY
The Client Engagement Manager is responsible for driving new business growth by selling managed IT solutions such as network management, cybersecurity, cloud services, help desk support, and disaster recovery. This role requires a consultative approach, strong technical understanding, excellent relationship-building skills and proven sales skills DUTIES & RESPONSIBILITIES: Prospecting & Lead Generation Identify and target new business opportunities through networking, referrals, and digital campaigns. Conduct market research to understand client IT environments and pain points.
Consultative Selling
Meet with potential clients to assess IT needs and challenges. Present and promote managed IT services, including cloud solutions, security, and infrastructure management.
Prepare proposals, marketing material & conduct product demos
Account Management Build and maintain strong relationships with clients to ensure retention and upsell opportunities. Work with Sales Engineers & Production Support Staff to maintain high customer satisfaction Sales Strategy & Execution Develop and execute strategic sales plans to meet or exceed revenue targets. Collaborate with marketing & technical teams for campaigns & solution delivery. Ensure smooth onboarding with service delivery teams.
Product Catalog Development
Participate in the design and business case analysis of new products and services Reporting Maintain accurate records in CRM Provide regular sales forecasts and pipeline updates.
Qualifications
Experience: 2+ years in B2B sales, preferably in IT services, SaaS, or technology solutions. Proven track record of meeting/exceeding sales targets.
Skills
Solid understanding of IT services (cloud, cybersecurity, infrastructure). Excellent communication, negotiation, and presentation skills.
Familiarity with CRM tools
Education: Bachelor’s degree/diploma in Business, Marketing, or related field preferred.
Compensation & Benefits
Base salary amount of $80,000. Commission of 10% of base salary on new sales within each fiscal year.
Health insurance, paid time off, travel reimbursement
Matching pension contributions Professional development opportunities Salary rate: $80,000 This is a current vacancy. Please note that we use AI tools in our application screening process. All hiring decisions involve human review. We’re looking to welcome people to our diverse, inclusive, and authentic workplace. We especially welcome applications from members of racialized groups, Indigenous peoples, persons with disabilities, persons of diverse sexual orientations and gender identities and others with the skills and knowledge to productively engage with diverse communities. We are committed to a selection process and work environment that is inclusive and barrier-free. So, if you’re excited about this role or another one, please apply on our website www.achev.ca
About Achēv
Achēv is a leading charitable organization that delivers employment, settlement, language, women, youth and technology solutions services in the GTA, throughout Canada and abroad, that is committed to creating faster paths to prosperity for clients. Each year, our dedicated team of 500 staff serves over 100,000 clients through virtual services and multiple in-person locations across the Greater Toronto Area. We are committed to making a positive and lasting difference in the diverse communities we serve.
Similar Jobs
Top Benefits
About the role
At Achev, we believe that everyone deserves an equal opportunity to build a better life and a successful future. For more than 30 years, we have dedicated ourselves to helping diverse Canadians and newcomers achieve their full potential. Today, we are one of the largest providers of employment, newcomer, language, and youth services in the Greater Toronto Area. Our dedicated team of nearly 400 staff delivers a wide range of innovative, high-quality, and personalized programs and services that empower our clients to prosper and our communities to thrive.We thrive in a OneAchev culture where collaboration and an integrated service delivery will positively impact Achev’s resiliency, agility, success, and growth. Join us in helping diverse Canadians and newcomers achieve their full potential!
Achev’s latest Impact Report: www.Achev.ca
POSITION TITLE:
Client Engagement Manager
REPORTING TO
Vice President, Information Technology Solutions & Services
SUMMARY
The Client Engagement Manager is responsible for driving new business growth by selling managed IT solutions such as network management, cybersecurity, cloud services, help desk support, and disaster recovery. This role requires a consultative approach, strong technical understanding, excellent relationship-building skills and proven sales skills DUTIES & RESPONSIBILITIES: Prospecting & Lead Generation Identify and target new business opportunities through networking, referrals, and digital campaigns. Conduct market research to understand client IT environments and pain points.
Consultative Selling
Meet with potential clients to assess IT needs and challenges. Present and promote managed IT services, including cloud solutions, security, and infrastructure management.
Prepare proposals, marketing material & conduct product demos
Account Management Build and maintain strong relationships with clients to ensure retention and upsell opportunities. Work with Sales Engineers & Production Support Staff to maintain high customer satisfaction Sales Strategy & Execution Develop and execute strategic sales plans to meet or exceed revenue targets. Collaborate with marketing & technical teams for campaigns & solution delivery. Ensure smooth onboarding with service delivery teams.
Product Catalog Development
Participate in the design and business case analysis of new products and services Reporting Maintain accurate records in CRM Provide regular sales forecasts and pipeline updates.
Qualifications
Experience: 2+ years in B2B sales, preferably in IT services, SaaS, or technology solutions. Proven track record of meeting/exceeding sales targets.
Skills
Solid understanding of IT services (cloud, cybersecurity, infrastructure). Excellent communication, negotiation, and presentation skills.
Familiarity with CRM tools
Education: Bachelor’s degree/diploma in Business, Marketing, or related field preferred.
Compensation & Benefits
Base salary amount of $80,000. Commission of 10% of base salary on new sales within each fiscal year.
Health insurance, paid time off, travel reimbursement
Matching pension contributions Professional development opportunities Salary rate: $80,000 This is a current vacancy. Please note that we use AI tools in our application screening process. All hiring decisions involve human review. We’re looking to welcome people to our diverse, inclusive, and authentic workplace. We especially welcome applications from members of racialized groups, Indigenous peoples, persons with disabilities, persons of diverse sexual orientations and gender identities and others with the skills and knowledge to productively engage with diverse communities. We are committed to a selection process and work environment that is inclusive and barrier-free. So, if you’re excited about this role or another one, please apply on our website www.achev.ca
About Achēv
Achēv is a leading charitable organization that delivers employment, settlement, language, women, youth and technology solutions services in the GTA, throughout Canada and abroad, that is committed to creating faster paths to prosperity for clients. Each year, our dedicated team of 500 staff serves over 100,000 clients through virtual services and multiple in-person locations across the Greater Toronto Area. We are committed to making a positive and lasting difference in the diverse communities we serve.