Yardi Systems Analyst - Remote - Contract
About the role
Application Support / Systems Analyst
Our client, a property management organization, is seeking an interim resource to provide application and systems support during a critical transition period. This individual will help manage day-to-day ticket resolution and operational support until a planned system cutover is complete
Key Responsibilities: Provide hands-on support for business applications during the transition from Yardi Manage and resolve a high volume of open support tickets, currently totaling approximately 160. Support issues related to EHR systems, CRM functionality, and finance applications. Troubleshoot CRM-related issues following a recent migration from Salesforce to Yardi CRM. Assist with finance support tickets and collaborate with internal stakeholders to ensure timely resolution Serve as a key support resource to stabilize operations and maintain continuity through cutover. Coordinate with internal teams and external partners as needed to track issues, priorities, and escalations.
Required Qualifications: Experience supporting enterprise applications in a business-critical environment. Strong familiarity with Yardi and experience supporting system transitions or implementations. Experience supporting CRM systems, ideally in post-migration environments. Working knowledge of finance application support and ticket management processes. Ability to manage multiple priorities in a fast-paced environment with a heavy ticket volume.
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About Robert Half
Robert Half, the world’s first and largest specialized talent solutions firm, connects opportunities at great companies with highly skilled job seekers. We offer contract, temporary and permanent placement solutions for roles in finance and accounting, technology, marketing and creative, legal, and administrative and customer support. Named to Fortune’s World’s Most Admired Companies and 100 Best Companies to Work For® lists and a Forbes Best Employer for Diversity, Robert Half is the parent company of Protiviti®. Robert Half is traded on the New York Stock Exchange (symbol: RHI) and is a member of the S&P 500 index.
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Yardi Systems Analyst - Remote - Contract
About the role
Application Support / Systems Analyst
Our client, a property management organization, is seeking an interim resource to provide application and systems support during a critical transition period. This individual will help manage day-to-day ticket resolution and operational support until a planned system cutover is complete
Key Responsibilities: Provide hands-on support for business applications during the transition from Yardi Manage and resolve a high volume of open support tickets, currently totaling approximately 160. Support issues related to EHR systems, CRM functionality, and finance applications. Troubleshoot CRM-related issues following a recent migration from Salesforce to Yardi CRM. Assist with finance support tickets and collaborate with internal stakeholders to ensure timely resolution Serve as a key support resource to stabilize operations and maintain continuity through cutover. Coordinate with internal teams and external partners as needed to track issues, priorities, and escalations.
Required Qualifications: Experience supporting enterprise applications in a business-critical environment. Strong familiarity with Yardi and experience supporting system transitions or implementations. Experience supporting CRM systems, ideally in post-migration environments. Working knowledge of finance application support and ticket management processes. Ability to manage multiple priorities in a fast-paced environment with a heavy ticket volume.
Not the right fit? Search for Yardi Systems Analyst jobs in Toronto, Ontario, Canada
About Robert Half
Robert Half, the world’s first and largest specialized talent solutions firm, connects opportunities at great companies with highly skilled job seekers. We offer contract, temporary and permanent placement solutions for roles in finance and accounting, technology, marketing and creative, legal, and administrative and customer support. Named to Fortune’s World’s Most Admired Companies and 100 Best Companies to Work For® lists and a Forbes Best Employer for Diversity, Robert Half is the parent company of Protiviti®. Robert Half is traded on the New York Stock Exchange (symbol: RHI) and is a member of the S&P 500 index.