Top Benefits
About the role
Join Amrize as a Customer Service Administrator and help construct whats next. If you're ready to put your skills to work on projects that matter — and build a career with a company that’s building North America — we want to hear from you!
About The Role As a Customer Service Administrator , you will assist in the safe and timely movement of pipe and precast products from the plant to customer and project sites. You will work closely with the Shipping Coordinator and cross-functional teams such as production and sales to ensure shipments are prepared accurately and delivered on schedule. This role involves handling shipping documentation, coordinating shipments, and supporting logistics processes. Attention to detail, adherence to safety procedures, and the ability to follow instructions are essential to succeed in this position.
What You’ll Accomplish
- Assist in preparing shipments to ensure products are delivered accurately and on time.
- Support loading, unloading, and organizing shipments safely and efficiently.
- Help verify shipping documentation, including packing slips and bills of lading.
- Track shipments and promptly report any delays or issues to the supervisor.
- Maintain and care for shipping equipment to ensure operational readiness.
- Provide updates to supervisors regarding shipment status and operational issues.
- Collaborate with production, sales, and distribution teams to align shipments with project requirements.
- Assist in resolving shipping issues to maintain customer satisfaction.
- Identify opportunities to improve shipping processes and support operational efficiency.
- Demonstrate a commitment to communicating, improving, and adhering to health, safety, and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.
What We’re Looking For Education: Grade 12
Required Work Experience: Minimum of 1 year experience in an office environment.
Required Training/Certifications: WHMIS
Required Technical Skills: Familiarity with Microsoft Excel, Word, and Google Workspace applications.
Travel Requirements: <5%
Additional Requirements
- Basic understanding of freight, shipping, and logistics processes is an asset but not required.
- Awareness of interprovincial transportation and freight regulations.
- Strong organizational skills with attention to detail and accuracy.
- Excellent communication and problem-solving abilities.
- Understanding of load weights, trucking regulations, and shipping documentation is an asset but not required.
- Ability to work collaboratively with internal teams and external carriers in a fast-paced environment.
- Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.
What We Offer
- Estimated Wage Range: $25.00-$27.00 CAD Hourly
- Flexible Health & Dental benefits coverage for you and your dependents
- A generous Pension Plan designed to support you through various stages of your career and life
- Access to voluntary programs like RRSP and TFSA for future financial planning
- Healthy Living support through an Employee and Family Assistance Program (EFAP), offering confidential assistance for work, health, or life challenges
- Easy access to mental health and well-being support
- Service recognition awards to celebrate your contributions
- Perks & discounts on a variety of products and services
- Access to online learning platforms, financial educational assistance, and a culture that fosters career growth and opportunities
- Financial support for new parents beyond statutory benefits
- An inclusive and welcoming environment where everyone can be themselves
- A collaborative work culture in a supportive and team-oriented work environment
- Company-provided personal protective equipment ensuring your safety and comfort on the job where applicable
As part of our dedicated focus on the health and safety of all employees, a pre-employment medical, including drug and alcohol testing and a criminal record check, will be required. Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
About Amrize
Amrize (NYSE: AMRZ) is building North America, as the partner of choice for professional builders with advanced branded solutions from foundation to rooftop. With over 1,000 sites and a highly efficient distribution network, we deliver for our customers in every U.S. state and Canadian province. Our 19,000 teammates uniquely serve every construction market from infrastructure, commercial and residential to new build, repair and refurbishment. Amrize achieved $11.7 billion in revenue in 2024 and is listed on the New York Stock Exchange and the SIX Swiss Exchange. We are ready to build your ambition.
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Top Benefits
About the role
Join Amrize as a Customer Service Administrator and help construct whats next. If you're ready to put your skills to work on projects that matter — and build a career with a company that’s building North America — we want to hear from you!
About The Role As a Customer Service Administrator , you will assist in the safe and timely movement of pipe and precast products from the plant to customer and project sites. You will work closely with the Shipping Coordinator and cross-functional teams such as production and sales to ensure shipments are prepared accurately and delivered on schedule. This role involves handling shipping documentation, coordinating shipments, and supporting logistics processes. Attention to detail, adherence to safety procedures, and the ability to follow instructions are essential to succeed in this position.
What You’ll Accomplish
- Assist in preparing shipments to ensure products are delivered accurately and on time.
- Support loading, unloading, and organizing shipments safely and efficiently.
- Help verify shipping documentation, including packing slips and bills of lading.
- Track shipments and promptly report any delays or issues to the supervisor.
- Maintain and care for shipping equipment to ensure operational readiness.
- Provide updates to supervisors regarding shipment status and operational issues.
- Collaborate with production, sales, and distribution teams to align shipments with project requirements.
- Assist in resolving shipping issues to maintain customer satisfaction.
- Identify opportunities to improve shipping processes and support operational efficiency.
- Demonstrate a commitment to communicating, improving, and adhering to health, safety, and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors.
What We’re Looking For Education: Grade 12
Required Work Experience: Minimum of 1 year experience in an office environment.
Required Training/Certifications: WHMIS
Required Technical Skills: Familiarity with Microsoft Excel, Word, and Google Workspace applications.
Travel Requirements: <5%
Additional Requirements
- Basic understanding of freight, shipping, and logistics processes is an asset but not required.
- Awareness of interprovincial transportation and freight regulations.
- Strong organizational skills with attention to detail and accuracy.
- Excellent communication and problem-solving abilities.
- Understanding of load weights, trucking regulations, and shipping documentation is an asset but not required.
- Ability to work collaboratively with internal teams and external carriers in a fast-paced environment.
- Successful candidates must adhere to all safety protocols and proper use of Amrize approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.
What We Offer
- Estimated Wage Range: $25.00-$27.00 CAD Hourly
- Flexible Health & Dental benefits coverage for you and your dependents
- A generous Pension Plan designed to support you through various stages of your career and life
- Access to voluntary programs like RRSP and TFSA for future financial planning
- Healthy Living support through an Employee and Family Assistance Program (EFAP), offering confidential assistance for work, health, or life challenges
- Easy access to mental health and well-being support
- Service recognition awards to celebrate your contributions
- Perks & discounts on a variety of products and services
- Access to online learning platforms, financial educational assistance, and a culture that fosters career growth and opportunities
- Financial support for new parents beyond statutory benefits
- An inclusive and welcoming environment where everyone can be themselves
- A collaborative work culture in a supportive and team-oriented work environment
- Company-provided personal protective equipment ensuring your safety and comfort on the job where applicable
As part of our dedicated focus on the health and safety of all employees, a pre-employment medical, including drug and alcohol testing and a criminal record check, will be required. Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
About Amrize
Amrize (NYSE: AMRZ) is building North America, as the partner of choice for professional builders with advanced branded solutions from foundation to rooftop. With over 1,000 sites and a highly efficient distribution network, we deliver for our customers in every U.S. state and Canadian province. Our 19,000 teammates uniquely serve every construction market from infrastructure, commercial and residential to new build, repair and refurbishment. Amrize achieved $11.7 billion in revenue in 2024 and is listed on the New York Stock Exchange and the SIX Swiss Exchange. We are ready to build your ambition.