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RAMP Center Coordinator

Retention Through Academic Mentoring

Job # 560095

Close Date:  August 26th, 2026

At Cal Poly Humboldt, bold hearts and open minds shape the future.

Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today

Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world.

Cal Poly Humboldt is proud to have more than 6,000 students of all backgrounds

spread across 61 majors, 13 graduate programs, and 4 credential programs — all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt.

Finding a better future is a task for the bold and open, the down-to-earth and

visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. As part of the California State University (CSU) system, Cal Poly Humboldt is part of one of the nation’s largest and most impactful public university systems, where education, innovation, and service create meaningful change for California and beyond. See what it’s like to work at the CSU—watch our video [https://vimeo.com/1136701425/078548ab0e?fl=ip&fe=ec] and imagine your future at Cal Poly Humboldt.

 

(Job #560095) Student Services Professional I, RAMP Center Coordinator, CSU Classification Salary Range: $4,150 – $5,076 per month, Anticipated Hiring Range: $4,150 - $4,358 per month . Final salary placement is commensurate with experience, internal equity, and budget considerations.  This is a full-time, benefited, non-exempt, 12-month pay plan permanent position with a one-year probationary period in the Retention through Academic Mentoring Department. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 15 paid holidays per year. Additional benefits information can be found at https://www.humboldt.edu/hr/employee-benefits [https://www.humboldt.edu/hr/employee-benefits].

Position Summary

Under the general supervision of the RAMP Director, the RAMP Center Coordinator

serves as the primary operational support person for the RAMP Center and is responsible for coordinating daily center operations, providing front-line customer service, maintaining administrative systems, and serving as the first point of contact for students, mentors, faculty, staff, and community members.

The position supports the implementation of RAMP programs by coordinating

communications, maintaining records, processing student employee documentation, monitoring payroll and training compliance, and facilitating access to campus resources and services.

The RAMP Center Coordinator supports the work of the Director and Program

Coordinator by maintaining efficient operational processes, coordinating logistical and administrative functions, assisting with event implementation, and ensuring that students, mentors, and campus partners receive timely information, referrals, and support. The position is responsible for maintaining a welcoming and organized center environment while supporting the day-to-day operational needs of the Retention through Academic Mentoring Program.

Key Responsibilities

 

Academic Mentoring Program – 45%

• Support the day-to-day operations of the RAMP Center and mentoring programs serving approximately 900 first-year students and 700 new transfer students.
• Serve as the primary point of contact in the RAMP Center by welcoming students, faculty, staff, and community members and providing information regarding RAMP services, programs, and resources.
• Assist mentors and Lead Mentors with daily operations, office coverage, resource distribution, and student engagement activities.
• Support the implementation of Autumn, Winter, and Spring Mentor Education activities, trainings, and events.
• Assist the Program Coordinator with mentor communications, scheduling, meeting logistics, and related program activities.
• Participate in weekly staff meetings, leadership meetings, and pod meetings and assist with agenda preparation and meeting coordination.
• Assist Lead Mentors with facilitating office hours, preparing materials, coordinating activities, and addressing routine operational questions.
• Provide information regarding mentor recruitment opportunities and assist with outreach and promotional activities.

Administrative and Operational Support – 25%

 

• Process and monitor mentor timesheets and related employment documentation in accordance with university procedures.
• Coordinate purchasing, inventory management, and distribution of office and program supplies.
• Maintain program records and complete routine data entry related to mentor participation, student engagement, and program activities.
• Coordinate room reservations and event logistics for mentors and professional staff.
• Assist with onboarding processes and employment documentation for student employees participating in mentor education programs.
• Coordinate routine communications to mentors and program participants through email, text messaging, and other approved communication platforms.
• Assist with scheduling interviews, preparing recruitment materials, and coordinating logistics for mentor selection processes.
• Verify completion of required university trainings and documentation.
• Support general administrative and clerical functions including website updates, social media content posting, key control procedures, purchasing support, and records management.

Student and Campus Engagement Support – 25%

• Assist professional staff with outreach and representation of RAMP at Orientation, Welcome Week, Preview, resource fairs, and other university events.
• Prepare and distribute informational materials, presentations, and program resources for students and campus partners.
• Maintain regular communication with Residence Life, Educational Opportunity Program, Summer Bridge, Placed-Based Learning Communities, and other campus partners regarding routine program information.
• Provide referrals to campus resources and services based on established program guidelines.
• Support student engagement initiatives and activities that promote awareness of RAMP programs and services.

Other Duties as Assigned – 5%

Knowledge, Skills, and Abilities Associated with this Position Include

As listed in Classification Standards

• Working knowledge of the basic principles of individual and group behavior.
• Research and observation techniques for the purpose of recording, classifying, and interpreting factual information.
• The techniques and methods of interviewing.
• Ability to gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations
• Participate in and contribute to group meetings, conferences and interviews
• Clearly express ideas and recommendations orally
• Write clear and concise reports
• Establish and maintain cooperative working relationships with students, staff and faculty.

As related to the major responsibilities for this position

• Ability to learn and use software applications like Microsoft Excel, PowerPoint, PeopleSoft, and basic office equipment.
• Ability to work in an office setting that provides a confidential workspace to meet with students and staff.
• Needs to be able to be at a desk for long periods of time, to do computer work, communicate orally with staff and students, read, write, comprehend, analyze and make decisions.  
• Extended and weekend hours are sometimes required during peak work periods.
• Demonstrated sensitivity to cross-cultural perspectives and experiences.

Minimum Qualifications

Experience

• None required.

Education

• Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job‑related field. Specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis.

Preferred Qualifications

• Ability to work with an ethnically rich student population and students living with disabilities
• Ability to foster and maintain cooperative working relationships as part of a team of diverse students, staff, and faculty
• Ability to work in a fast-paced environment often involves working on multiple projects at the same time
• Understanding of college student development particularly students belonging to minoritized groups.
• Ability to maintain timely and efficient communication in a professional manner
• Excellent computing skills (MS Word, Excel, presentation software)
• Ability to perform occasional evening and weekend work
• At least one semester of professional experience working in a college setting with students who are from a diverse range of cultural and economic backgrounds is preferred.
• Working knowledge of practices, procedures and activities of an academic mentoring program.
• Experience overcoming barriers similar to those confronting Cal Poly Humboldt’s student population of majority low-income, first-generation college students.
• Experience and effectiveness working with first-generation students and/or students who identify as Black, Indigenous, People of Color in a higher education setting

Application Procedure: To apply, qualified candidates must electronically submit

the following materials by clicking the Apply Now button:

• Letter of Interest
• Resume or Curriculum Vitae
• Contact information for at least three Supervisor references

Application Deadline: The deadline to submit application materials is 11:55 p.m. on August 26th, 2026.   

Any inquiries about this recruitment can be directed to careers@humboldt.edu

[careers@humboldt.edu] or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626.

We acknowledge that Cal Poly Humboldt is located on the unceded lands of the

Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies.

Cal Poly Humboldt is committed to enriching its educational environment and its

culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply.

Working in the state of California is a condition of employment for this

position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed.

CSU strongly recommends that all individuals who access any in-person program or

activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy [https://calstate.policystat.com/policy/9779821/latest/] and any questions you have may be submitted to hr@humboldt.edu [hr@humboldt.edu].

Cal Poly Humboldt hires only individuals lawfully authorized to work in the

United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment.

CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS

(e.g. H1-B VISAS)

Evidence of required degree(s), certification(s), or license(s) is required

prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. 

Certain positions may also require a credit check, motor vehicle report, and/or

fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position.

All university programs and activities are open and available to all regardless

of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, the Cal Poly Humboldt provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin.

Our commitment to equal opportunity means ensuring that every student and

employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Humboldt complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.  Cal Poly Humboldt is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment.

We cultivate a culture of open dialogue, mutual respect, and belonging to

support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly Humboldt, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

 

This position may be considered a “mandated reporter” under the California Child

Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

 

Education Code 89521 Requirements: Applicants will be required to disclose

whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended.

Applicants who reach the final stages of the application process must also sign

a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Additionally, all CSU staff and faculty receive training annually on their

obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training.

Class Code:  [3079 ]

Publication Date:   [ 07/27/2026 ]