Senior Manager - End User Computing (Temporary replacement)
Top Benefits
About the role
Hybrid, must come to our Montreal offices (5x a month)
Temporary replacement (12 months)
What is a Senior Manager – End User Computing at Yellow Pages?
Want to contribute to the development and prosperity of local small and medium-sized businesses? Welcome to Yellow Pages! As a Google Premium Partner and Facebook Marketing Partner, Yellow Pages is a leader in digital marketing for companies across Canada.
You will have to Provide expertise and leadership in the design, configuration and management of all end user computing devices and associated services including Azure and Microsoft365. This includes working with outsourcers to define solutions, oversee implementations, upgrades, and work on continuous improvements.
Responsibilities:
- Working with the broader IT, outsourcers, and the business organization to deliver solutions, serve as a subject matter expert in end user computing technology, manage governance and compliance to the standards, and drive focus on delivering an excellent customer experience.
- Own the technical approach and solution architecting of Azure, Microsoft365 and other end user cloud technologies. Provide information about new technologies and industry trends to help improve efficiency, productivity, and end user experience.
- Oversee outsourcer delivery of IT asset management policies, procedures and processes is accurate and complies with contracts.
- Support, manage, and administer software licenses to ensure compliance across the organization. This includes reviewing license usage reports, assisting with internal and external audits, and working with vendors to understand licensing requirements.
- Responsible for the day to day coordination of the IT operations budget including oversight, invoice approval, forecasting, and vendor negotiations.
- Review daily, weekly, and monthly volumetrics for accuracy and work with vendors as required.
What do you need to be a Senior Manager – End User Computing at Yellow Pages?
Qualifications:
- 5+ years or relevant experience
- Understands the complex M365 and Azure landscape and can create technical solutions with the end-to-end processes and technology in mind.
- Able to work collaboratively across all lines of business to assist in troubleshooting, act as point of escalation, and identify opportunities to improve the end user experience.
- This position involves occasional interactions with clients or professionals both internally and externally on a national scale. Therefore, French proficiency is an asset.
Nice to have:
- Excellent written and verbal communication skills
- Detailed Orientated with strong planning skills
- Strong command skills
Why Join Us
- Growth and learning opportunities
- Flexible schedules
- Remote work (5 days per month in the office for our Quebec team, headquarters are in Montreal)
Colleagues you’ll love.
A dynamic and collaborative workplace where you can contribute to our story.
You are ready to join the Yellow Pages adventure as a Senior Manager – End User Computing ? Send us your resume right now.
About Yellow Pages
We’ve been in the game since 1908 and we continue to transform to offer our 125 000 clients the best possible products and services. We foster business relationships between Canadian small-to-medium businesses and their prospective customers. We do this by providing tailored, locally-relevant digital media and marketing solutions designed with both in mind. Over 76% of our revenue is generated by digital solutions.
About Yellow Pages
Our Mission We exist to champion the local neighbourhood economy by enabling connections between Canadians and their local businesses.
Yellow Pages builds relationships. Through various digital media and marketing solutions, we help Canadians find information on the goods and services around them, while enabling local businesses to make sure their products and services are seen and heard.
Senior Manager - End User Computing (Temporary replacement)
Top Benefits
About the role
Hybrid, must come to our Montreal offices (5x a month)
Temporary replacement (12 months)
What is a Senior Manager – End User Computing at Yellow Pages?
Want to contribute to the development and prosperity of local small and medium-sized businesses? Welcome to Yellow Pages! As a Google Premium Partner and Facebook Marketing Partner, Yellow Pages is a leader in digital marketing for companies across Canada.
You will have to Provide expertise and leadership in the design, configuration and management of all end user computing devices and associated services including Azure and Microsoft365. This includes working with outsourcers to define solutions, oversee implementations, upgrades, and work on continuous improvements.
Responsibilities:
- Working with the broader IT, outsourcers, and the business organization to deliver solutions, serve as a subject matter expert in end user computing technology, manage governance and compliance to the standards, and drive focus on delivering an excellent customer experience.
- Own the technical approach and solution architecting of Azure, Microsoft365 and other end user cloud technologies. Provide information about new technologies and industry trends to help improve efficiency, productivity, and end user experience.
- Oversee outsourcer delivery of IT asset management policies, procedures and processes is accurate and complies with contracts.
- Support, manage, and administer software licenses to ensure compliance across the organization. This includes reviewing license usage reports, assisting with internal and external audits, and working with vendors to understand licensing requirements.
- Responsible for the day to day coordination of the IT operations budget including oversight, invoice approval, forecasting, and vendor negotiations.
- Review daily, weekly, and monthly volumetrics for accuracy and work with vendors as required.
What do you need to be a Senior Manager – End User Computing at Yellow Pages?
Qualifications:
- 5+ years or relevant experience
- Understands the complex M365 and Azure landscape and can create technical solutions with the end-to-end processes and technology in mind.
- Able to work collaboratively across all lines of business to assist in troubleshooting, act as point of escalation, and identify opportunities to improve the end user experience.
- This position involves occasional interactions with clients or professionals both internally and externally on a national scale. Therefore, French proficiency is an asset.
Nice to have:
- Excellent written and verbal communication skills
- Detailed Orientated with strong planning skills
- Strong command skills
Why Join Us
- Growth and learning opportunities
- Flexible schedules
- Remote work (5 days per month in the office for our Quebec team, headquarters are in Montreal)
Colleagues you’ll love.
A dynamic and collaborative workplace where you can contribute to our story.
You are ready to join the Yellow Pages adventure as a Senior Manager – End User Computing ? Send us your resume right now.
About Yellow Pages
We’ve been in the game since 1908 and we continue to transform to offer our 125 000 clients the best possible products and services. We foster business relationships between Canadian small-to-medium businesses and their prospective customers. We do this by providing tailored, locally-relevant digital media and marketing solutions designed with both in mind. Over 76% of our revenue is generated by digital solutions.
About Yellow Pages
Our Mission We exist to champion the local neighbourhood economy by enabling connections between Canadians and their local businesses.
Yellow Pages builds relationships. Through various digital media and marketing solutions, we help Canadians find information on the goods and services around them, while enabling local businesses to make sure their products and services are seen and heard.