QAI Job Number: QAI-OPSAD-03132026

**JOB TITLE:**Operations Administrator

**LOCATION:**Report to one of the QAI Locations either Burnaby, BC or Toronto, ON

**CATEGORY:**Operations

**NUMBER OF POSITIONS:**1

PAY RANGE:$19 to $22 per hour

**CLOSING DATE:**Open until filled

BACKGROUND:

Founded in 1995 by a group of experienced certification and testing experts, QAI Laboratories Ltd. (QAI) is a multi-national professional certification body, test laboratory, and inspection agency with offices throughout North America and Asia. We provide services to manufacturers of building products, electrical products, vehicles, and other regulated products. Recognition of the QAI name and logo have grown significantly over the past few years resulting in significant expansion of the business.

QAI is currently looking for an experienced administrator, who has experience in managing and coordinating schedules, maintaining records, and supporting other administrative processes to ensure the efficient delivery of services provided by the company.

**DUTIES:**The successful candidate will perform, but not be limited to, the following duties:

• Plan and coordinate inspection activities, ensuring schedules align with accreditation requirements and qualified personnel are assigned efficiently.
• Maintain and update listing directories and internal records to ensure the data is up to date
• Track inspection timelines and communicate with relevant teams to arrange and adjust schedules, including coordination with external observers when needed.
• Support follow-up actions after inspections, assisting in the resolution of identified issues and preparing official communications as required.
• Review inspection documentation for completeness and consistency, flagging discrepancies or missing information.
• Organize and manage inspection files and records, ensuring proper labeling, secure storage, and easy retrieval.
• Update and maintain internal systems and logs related to certifications, inspections, and client corrective actions.
• Provide inspectors with all necessary resources and documentation to complete inspections successfully.
• Identify and recommend process improvements or tools to enhance the efficiency of inspection coordination and administrative workflows.
• Other duties as assigned by the manager or its designee.

**QUALIFICATIONS:**The successful candidate will:

• High school diploma or associate degree in the Business Administration or management, or equivalent
• 3+ years of directly related experience
• Possess excellent written and verbal communication skills for coordinating with staff, clients, and external partners.
• Possess superior MS Word and Excel skills, be proficient with Email and Adobe Acrobat.
• Demonstrate strong organizational and time-management skills, with the ability to prioritize multiple tasks effectively.
• Show attention to detail and accuracy in managing records, reports, and documentation.
• Be able to work independently as well as collaboratively within a team environment.
• Have experience coordinating schedules, meetings, or projects in a professional setting.
• Knowledge of inspection, certification, or regulatory processes is a plus but not required.

Key Technical Competence:

• Possess good communication and organizational skills.
• Able to multi-task with some degree of accuracy and efficiency.
• Understands the departments or areas which they are assigned and works to improve the processes.

**Join our Team!**Learn, Develop, Grow!

At QAI, you will have the opportunity to put your aptitude, experience, knowledge, and desire to learn to the test. We make a difference in people’s lives through the work we do as a top-notch Product Testing, Certification, and Inspection body whilst providing rewarding careers for our employees.

APPLYING:

QAI Laboratories offers a comprehensive compensation and benefits package including base salary and bonus, medical, dental, and other perks. We are committed to the long-term success of our employees.

Interested? Please submit your resume and cover letter to careers@qai.org. Applications will only be accepted when emailed in MS Word or PDF format and must have a job-specific cover letter. Please be sure to include the QAI job number in the subject line of your communication.

Check out our other career opportunities on our website careers page: qai.org/careers.

Equal Opportunity Employer

QAI Laboratories is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

**Note:**No sponsorship is available.

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