Job Title: Banquets Server

Location: North Vancouver

Department: Food & Beverage

Reports to: Manager, Banquets & Full-Service Dining

Role Status: Part Time / Seasonal / Hourly

ABOUT US

As Vancouver’s premier attraction we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive environment where service excellence is top priority are encouraged to apply.

JOB SUMMARY

As a Banquets Server, you will play a key role in delivering exceptional food and beverage service for weddings, private events and large-scale banquets in a stunning mountain environment. You’ll be a part of a collaborative team dedicated to creating memorable experiences for every guest, with a strong emphasis on warm hospitality and high service standards.

ESSENTIAL JOB FUNCTIONS

• Greeting guests and representing the resort while embodying a warm, welcoming and proactive approach to hospitality
• Collaborate with kitchen and event staff to ensure high service standards with timely, courteous and professional food and beverage service
• Assist with set up and tear down of banquet rooms and event spaces according to event plans including table settings, linens, glassware and décor
• Anticipate and respond to guest needs with genuine care and attention to detail
• Ensure quality control of product provided
• Maintain cleanliness and organization of service areas, both front and back of house
• Ordering of all relevant supplies from the storeroom
• Effectively and proactively managing feedback both internally and externally
• Other duties as required

SUPERVISORY RESPONSIBILITIES

This position reports to the Manager, Banquets & Full-Service Dining and does not require any direct supervisory responsibilities.

REQUIRED QUALIFICATIONS AND ABILITIES

• Prior experience serving in a catering/banquet type environment preferred
• Food Safe Certificate preferred
• Serving It Right Certificate required (can be completed prior to starting work)
• Excellent interpersonal and communication skills, strong teamwork
• A passion for hospitality and creating extraordinary guest experiences
• Enjoy working in a fast-paced environment, high energy and strong work ethic
• Flexibility to work weekends, evenings and holidays as required (please note: some evening shifts may end after public transit access has stopped to the mountain, so a vehicle or other means of transportation is preferred)

WORKING CONDITIONS

Banquet Servers must be flexible in terms of availability as most events and functions occur on evenings and weekends, typically involving working between 8 to 12 hours per shift. They may expect to be required to arrive early in the day for set-up and leave later in the evening following clean-up. You must be able to work on your feet for long periods of time and lift up to 20 lbs + as required.

Hours of Operation are weather dependant. Due to the nature of the business, this position requires flexibility in terms of your work schedule. Shifts require standing for long periods of time, lifting, twisting, and other forms of manual tasks.

COMPENSATION AND BENEFITS

$17.85/hour plus gratuities

All positions are eligible for the following benefits and perks:

• Free Seasonal Access Pass
• Discounts at the resort’s restaurants, retail, and rental outlets
• Referral Bonus Program
• Public Transit subsidies
• Free or discounted lift tickets at many other resorts (winter/summer)
• Access to free Employee and Family Assistance Program
• Excellent training and professional development
• Northland Properties friends and family discounts program including hotels, restaurants and recreation

Full-time, year-round positions are also eligible for these:

• Health Insurance, Medical Insurance, Dental Insurance and Vision Insurance plans
• RRSP matching after 6 months of service
• Free access pass for dependants

DISCLAIMER

The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

EQUAL OPPORTUNITY EMPLOYER

Northland Properties is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.