At Equitable, we believe work should be a place where you feel supported, inspired, and empowered to grow. In our caring and collaborative environment, your curiosity is encouraged, your passion is recognized, and your contributions truly matter. Together, we create meaningful impact—for our clients, our communities, and each other.

Position Title: Senior Technology Specialist, Enterprise Platforms Developer (ECM)

Reports To: Senior Technology Manager, Enterprise Platforms

Department: Corporate IT

Term: Permanent Full-Time

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

The Opportunity: At Equitable, our focus is on making a meaningful impact in the lives of Canadians by putting clients at the heart of everything we do. We lead with empathy, act with intention, stay curious, and support one another every step of the way.

If you're looking for purpose-driven work in a collaborative and inclusive environment where your voice is heard, and your growth is encouraged we’d love to connect.

We are seeking a highly motivated Senior Technology Specialist to join our Enterprise Content Management team! In this role, the successful candidate will be responsible for analyzing, designing, configuring, developing, testing, implementing, maintaining, and modernizing Equitable’s capture, imaging, and workflow applications.

We are looking for an individual who is passionate about how technology drives business. Someone who understands how continuous improvement and automation can help business succeed today and in our future. Experience with WorkFlow, Content Management and Document management are critical for this role.

Join one of the Waterloo Area’s Top Employers for 2025 and Southwestern Ontario’s Top Employers for 2024 and be part of something that matters.

What you will be doing:

• Lead design, development, and maintenance of medium to large workflow/automation requests and projects to support critical business objectives
• Create, enhance, and support complex technical configurations and coding of customized solution components within the ECM framework, including integrations with various major systems within the organization
• Engage and collaborate closely with our business partners, senior ECM team members and other IT groups to successfully design and implement quality integrated solutions
• Solve complex technical problems, track and provide various solution options with impact analysis
• Research new technologies and collaborate with the ECM Architect to make recommendation for the betterment of the business
• Be part of a dynamic team that provides technical support and monitors and maintains Enterprise Content Management systems for solid availability and performance

What you will bring:

• Strong technical design skills and ability to deliver complex solutions in a fast-paced environment
• Experience as technical lead on larger integrated implementations. Able to lead initiatives and drive the execution with a sense of urgency and ownership.
• Ability to analyze and document existing complex custom processes and propose options for streamlining existing code/configuration, if necessary
• Thorough knowledge of C# on both .NET Core and .NET Framework as well as experience in building and consuming REST APIs.
• In-depth, hands-on experience with software systems design and development for both on-premise and Cloud based solutions. Excellent knowledge of code management and build practices (e.g., DevOps)
• Solid operational support skills, including troubleshooting system health and communicating effectivity with business and other IT partners to define and resolve issues
• Strong analytical and problem-solving skills with focus and attention to detail
• Working knowledge or experience with Enterprise Workflow, case and queue management or automation solutions (e.g., Hyland’s OnBase and WorkView solutions, Kofax Capture solutions) would be an asset
• Working knowledge or experience with Microsoft Azure would be an asset
• Excellent verbal and written communications skills – can articulate complicated ideas in a clear and friendly manner, technical information to non-technical audiences
• Team-oriented and skilled in working within a collaborative environment. Strong interpersonal and partnership building skills; can reach out and engage a variety of individuals
• Strong working knowledge of networks, active directory, security practices and server infra-structure
• University degree and/or a combination of equivalent technical education and working experience

What’s in it for you:

• A workplace where care, passion, and curiosity aren’t just values, they’re how we work, grow, and succeed together every day.
• A healthy work-life balance with employee wellness top of mind
• Annual bonus program, annual vacation allowance, and company-paid benefits program
• Generous vacation package with one volunteer day to give back to a charity of your choice
• Immediate enrollment in the company’s pension program with employer matching
• Employee resource groups that support an inclusive work environment
• Tuition support and specialized program assistance
• An onsite full-service cafeteria with a variety of daily options
• Discounts on company products and services, and access to exclusive employee perks
• Regular EQ Together events focused on company togetherness and collaboration

As part of the recruitment process, candidates may be asked to complete an assessment and will be required to undergo background screening, in accordance with company policy.

This position is available due to an existing vacancy.

We are dedicated to inclusive and accessible hiring practices. If you require accommodations or alternative formats, please contact us at careers@equitable.ca.

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