This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status.

**Location -**This role is hybrid with a mix of remote and in-person. Work primarily takes place at Enterprise Square.

Reporting to the Manager, Information Services in Development and Alumni Relations, the Business Analyst is responsible for ensuring our systems and processes effectively support the University's alumni engagement, philanthropic, and stewardship imperatives. This role leads the lifecycle of business processes and systems projects, from requirements gathering and solution design to testing, documentation, and change management. A primary focus is ensuring the functionality of the University’s foundational fundraising and alumni engagement ERP system, which contains over 400,000+ alumni and donor records, by managing everything from gap analysis and custom reporting to supporting data analytics that drive strategic decision-making. Additionally, the Business Analyst independently leads small-to-mid-sized technical projects, provides critical support for Information Services initiatives, and ensures all advancement operations maintain strict compliance with federal and provincial regulations (e.g., POPA, CASL).

A career in Development and Alumni Relations at the University of Alberta positions you as a key player in creating this future. Bring your passion for relationship building and your belief in the power of philanthropy to the University of Alberta, and help deepen our dedication to excellence and extend our record of public leadership by playing a lead role in building a better province, a better Canada, and a better world.

• Business Process Optimization: Leads the continuous analysis, design, and implementation of optimized business processes and software solutions in support of all campus advancement units, coordinating system updates and user testing.

• Advancement Projects: Manages the full lifecycle of advancement technology projects, utilizing best practices for requirements gathering, project scoping, solution design, change management, and internal client communication.

• Custom Reporting Support: Drives custom report development within the Advancement ERP system or data visualization software by translating user needs into detailed technical specifications, coordinating quality assurance (QA) and user acceptance testing (UAT), and maintaining report documentation.

• Data Integration & Integrity: Oversees complex, large-scale data uploads (e.g., from PeopleSoft and external vendors) and data correction initiatives, taking responsibility for data mapping, error resolution, and ensuring strict data quality standards.

• Undergraduate degree required. Equivalent combination of education and experience will be considered.

• Project management experience.

• Certificate in Business Analysis. CBAP or PMI-PBA certification is an asset.

• 5 years directly related experience.

• Strong analytical and diagnostic skills.

• Excellent verbal and written communication and interpersonal skills.

• Demonstrated commitment to providing client-focused service.

• Strong problem-solving skills with an ability to know when to refer problems to others and how to access external expertise as required.

• Ability to maintain focus under pressure and meeting strict deadlines for work completion.

• Excellent presentation skills.

• Demonstrated competencies in the areas of professionalism, results orientation, leadership, organization understanding, teamwork, flexibility and adaptability.

• Computer proficiency in Google applications, or Microsoft equivalent

• Expert knowledge of Ellucian Advance ERP system; working knowledge of PeopleSoft Campus Solutions, HCM, and Financials modules.

• Knowledge of CASE practices; experience working in a fundraising environment.

• Knowledge/experience in interpreting and applying POPA, spam, lobbying and other legislation

• Knowledge/experience with University of Alberta policies and procedures.

Application Instructions

Click "Apply Now" to submit your resume and cover letter.

This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA).

This position offers a comprehensive benefits package*.*

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all FirstPeoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is a community of knowledge seekers, change makers and world shapers who lead with purpose each and every day. We are home to over 14,000 faculty and staff, more than 40,000 students and a growing community of 300,000 alumni worldwide.

Your work will have a meaningful influence on a fascinating cross-section of people - from our students and community members, to our renowned researchers and innovators, making discoveries and generating solutions that make the world healthier, safer, stronger and more just. Learn more.

At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.

All University employees have a responsibility to foster a workplace that prioritizes safety in all its forms—physical, cultural, and psychological. This is achieved by promoting a safe environment, adhering to all safety laws, policies and procedures, completing all required safety training, identifying hazards and implementing controls, reporting incidents, and contributing to a culture of belonging and respect, while endeavoring to ensure that all colleagues feel valued and safe to express their thoughts, perspectives and concerns.

The University of Alberta is committed to creating a university community where everyone feels valued, barriers to success are removed, and thriving connections are fostered. We welcome applications from all qualified persons. We encourage women, First Nations, Métis and Inuit persons, members of visible minority groups, persons with disabilities, persons of any sexual orientation or gender identity and expression, and all those who may contribute to the further diversification of ideas and the University to apply.

L’Université de l’Alberta s’engage à créer une communauté universitaire où chaque personne se sent valorisée, où les obstacles à la réussite sont éliminés et où des connexions enrichissantes peuvent se développer. Nous accueillons les demandes de toutes les personnes qualifiées. Nous encourageons les femmes; Premières nations, Métis et Inuits; membres des groupes minoritaires visibles; personnes handicapées; personnes de toute orientation sexuelle ou identité et expression de genre; et toutes les personnes qui peuvent contribuer à la diversification des idées et à l'université à postuler.