RUN IT ENGINEER

(Montreal - Canada)

Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration.

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities.

Learn more at www.ivalua.com.

THE OPPORTUNITY

CONTEXT: We have a lot of established and already running in-house as well as externally bought tools and we need this individual to work closely with our core IT team to develop, learn, understand and effectively utilize efficient and scalable monitoring solutions that provide actionable insights into the stability and performance of our infrastructure and applications.

Our RUN team is dedicated to help increase the scalability of our application by troubleshooting and analyzing performance issues captured by monitoring tools.

With over 50 team members, AMER RUN team needs to keep growing to satisfy demanding customers. In this context of fast growth, you will help our customers in both Public and Private Sectors within the support and maintenance capacity to secure a smooth transition post going live.

ROLE:

We are seeking a skilled IT Engineer to join our team. In this role, you will be responsible for understanding and using various IT processes and monitoring tools. You will work closely with different teams under the Run department to understand their needs and act as a bridge between Run and IT so that we are able to give and take ground level operational feedback both ways.

WHAT YOU WILL DO WITH US

• Configure and deploy Datadog across various cloud environments, on-premise servers, and containerized applications.
• Set up custom dashboards, monitors, and alerts to track application, infrastructure, and network performance.
• Design and implement other possible monitoring solutions to ensure the availability, performance, and reliability of systems and applications.
• Create and fine-tune alerts and thresholds to proactively detect performance degradation, outages, and other critical incidents.
• Collaborate with engineering and operations teams to understand daily operational running processes
• Troubleshoot and analyze issues identified through Monitoring tools (example Datadog), providing recommendations for resolution.
• Work with engineering teams to analyze metrics, logs, and traces to identify performance bottlenecks and suggest improvements.
• Generate and deliver comprehensive reports to stakeholders on system performance, outages, and trends.
• Maintain up-to-date documentation on Datadog configurations, integrations, and best practices.

YOUR PROFILE

If you have the below experience and strengths this role could be for you:

Skills and Experience:

• Knowledge of Datadog

Soft Skills :

• Self-driven, results oriented, strong leadership.

• Exceptional communication and interpersonal skills.

• Time and stress management skills.

• Solid Problem-solving skills

• Ability to conduct business in English is required given our customer base; wherever possible, we will support the employee's right to work in French

• Can demonstrate the ability to adapt to customer and partner restraints

WHAT HAPPENS NEXT

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today!

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you!

Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role.

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week)

• We're a team dedicated to pushing the boundaries of product innovation and technology

• Sustainable Growth, Privately Held

• A stable and cash-flow positive Company since 10 years

• Snacks and weekly lunches in the office

• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity

• Unlock and unleash your full professional potential with our exceptional training and career development program

• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued

• Regular social events, competitive outings, team running events, and musical activities,

• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) :

Powered by People - Powered by You!

United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/

#LI-HYBRID

#LI-PD1