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Undergraduate Programs Administrator

Thunder Bay, ON
CA$50,669 - CA$59,842/annual
Mid Level
full_time

About the role

Education

Thunder Bay

Full-time

Permanent

Overview

The Undergraduate Programs Administrator is committed to student success in all Bachelor of Education programs at the Thunder Bay campus of the Faculty of Education, working alongside the Program Chair and as part of a large administrative team. The Undergraduate Programs Administrator will have a solid understanding of the academic requirements of Lakehead University Bachelor of Education programs, a strong working knowledge of the Ontario K-12 Education sector, including Ministry standards and governing body accreditation, an empathy for students as they progress through their program, the capacity to cultivate professional relationships with colleagues across the university and the education community, and the ability to complete work to a high standard of accuracy, professionalism, and excellence.

Responsibilities

  • Counsel students on all academic procedures throughout the full cycle of their program, such as admissions requirements, enrolment guidance, registration, course changes, advising at-risk students, and navigating complex program requirements, working closely with the Program Chair and Coordinators;
  • Act as a public relations advisor to alumni, students, faculty, the university community and the general public, including participation in recruitment initiatives and events both inside and outside the university;
  • Key liaison for accreditation bodies, such as the Ontario College of Teachers (OCT), including generating and submitting regularly required detailed reports on program metrics and extensive program reviews;
  • Create and manage extensive records and filing systems for tracking detailed student data, including marks management, placement reports, OCT reports, course outlines, degree audits and transcript reviews;
  • Prepare, revise and maintain departmental documents and materials such as degree audits, in-depth reports, statistics and data management spreadsheets, accreditation and quality assurance reviews; access to transcripts, enrolment reports and marks management systems
  • Other related duties and responsibilities as required

Qualifications

  • Completion of a post-secondary education in Business Administration, Education or other directly related field, combined with significant closely related work experience in a university or college setting;

  • An undergraduate degree in Education is a considerable asset;

  • A strong working knowledge of the Ontario K-12 educational system;

  • Advanced computer proficiency, including advanced skills in database platforms and complex spreadsheet management programs; advanced proficiency in Google Workspace (Sheets, Forms, Drive) is considered a strong asset.

  • Highly professional, accurate and confidential interpersonal communication skills

  • Thorough knowledge of the Bachelor of Education programs, internal university policies, procedures and requirements, and the impact of program changes on students is considered a strong asset;

  • Ability to work efficiently and with precision under pressure and ability to effectively prioritize competing tasks and frequent interruptions.

Benefits Information

Why Lakehead

Application Deadline:

Thursday, September 18, 2025 - 11:59pm

Salary:

Level 8: 50,668.80 - 59,841.60

Contact Information:

humanres@lakeheadu.ca

Reference Number:

COPE-25-16

Application Deadline:

Thursday, September 18, 2025 - 11:59pm

Salary:

Level 8: 50,668.80 - 59,841.60

Yes, eligible for benefits

Contact Information:

humanres@lakeheadu.ca

Reference Number:

COPE-25-16

About Lakehead University

Higher Education
1001-5000

Lakehead University offers an exceptional and unconventional education that can help you become who you want to be.

The University’s focus is nurturing scholarship. Lakehead is an innovative, comprehensive university that values the potential in all its students, giving them the highest chance of success. For every student who knows what they want to achieve and is committed to their own success, we provide an education focused on independent thinking, unconventional scholarship, and a close sense of community.

Over 8,700 students and 2,000 faculty and staff learn and work in ten faculties at Lakehead Orillia and Lakehead Thunder Bay, home to Ontario’s first new Faculty of Law in 44 years. Lakehead is consistently among Canada’s Top 10 undergraduate universities in Maclean’s Magazine University Rankings), as well as ranking highly in Canada for its innovative research (Re$earch Infosource).

Lakehead Orillia maintains its Leadership in Energy and Environmental Design (LEED®) status.

Click the link to take a virtual or an in-person tour - www.lakeheadu.ca/future-students/campus-tours

Click the link to ask questions about Lakehead University - www.lakeheadu.ca/studentcentral/ask-lakehead

For more information about Lakehead University, visit www.lakeheadu.ca.