Senior Manager, HR Systems Administration

Let’s be unstoppable together! Circana is a leader in providing technology, AI, and data to fast-moving consumer packaged goods companies, manufacturers, and retailers seeking to optimize their businesses. Our predictive analytics and technology empower clients to measure their market share, understand the underlying consumer behavior driving it, and accelerate their growth. Circana’s Liquid Data technology platform is powered by an expansive, high-quality data set and intelligent algorithms trained on six decades of domain expertise.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at www.circana.com.

What will you be doing?

We are seeking a hands-on Senior HRIS Manager to lead a small team of system administrators supporting Circana’s HR technology ecosystem—primarily UKG Pro and Workforce Management, with oversight of Eightfold (CRM) and Docebo (LMS). This role is ideal for a player/coach who can balance leadership, prioritization, and mentorship with strong technical depth in UKG Pro. The ideal candidate thrives on solving complex system challenges, driving focus on high-impact work, and guiding others to grow in their roles. You’ll partner closely with HR, IT, and Learning teams to ensure our HR systems are optimized, integrated, and aligned with business needs.

Job Responsibilities

• Leadership & Team Management

  • Lead, coach, and develop a team of system administrators supporting UKG, Eightfold, and Docebo.
  • Foster a culture of collaboration, accountability, and continuous improvement in partnership with Product and Project Management.
  • Serve as a player/coach—balancing leadership with direct hands-on contributions.
  • Manage priorities, capacity, and workload across a geographically dispersed team to ensure focus on high-impact initiatives.
  • Mentor and support professional growth.
  • Partner with HR leadership to align system strategy with business needs.
  • Collaborate closely with the Learning team and HR Technology leadership to align administration priorities.

• Systems Ownership & Execution

  • Oversee the administration and optimization of UKG Pro and Workforce Management (primary responsibility).
  • Serve as the internal UKG subject matter expert, with strong hands-on ability in UKG Pro (Core HR), Workforce Management, and ideally Total Rewards.
  • Support and provide oversight for Eightfold (CRM) and Docebo (LMS) administration.
  • Act as the escalation point for complex system issues or urgent bottlenecks.
  • Ensure data integrity, compliance, and security across all HR systems.
  • Lead system upgrades, testing, and new module implementations.
  • Partner with IT, HR, and business stakeholders to optimize integrations and workflows.

• Strategic & Operational Impact

  • Translate business needs into system configurations and process improvements.
  • Take ownership of day-to-day HR system operations to allow senior leadership to focus on strategic initiatives.
  • Develop governance, documentation, and best practices for HR system usage.
  • Stay current on vendor roadmaps and emerging HR technology trends.
  • Drive automation and process efficiencies to enhance employee and manager experience.

Requirements

• 5+ years of experience as a UKG Pro and Workforce Management administrator, including configuration, reporting, and troubleshooting.
• Demonstrated comfort and ability to manage priorities and drive focus on critical work.
• Demonstrated experience leading or mentoring a team (formal or informal leadership)
• Proven ability to serve as a player/coach, balancing hands-on system administration with leadership responsibilities.
• Strong knowledge of HR processes (core HR, payroll, timekeeping, talent, learning).
• Excellent problem-solving, prioritization, and project management skills.
• Experience collaborating across global teams and multiple time zones.
• Ability to build strong partnerships across HR, IT, and business teams.
• Strong communication and change management skills.

Preferred

• Experience with UKG Workforce Management implementation or support.
• Familiarity with Eightfold CRM and/or Docebo LMS.
• Familiarity with total rewards and system integration between HR and learning platforms.
• Bachelor’s degree in HR, Information Systems, Business Administration, or related field (or equivalent work experience).

Circana Behaviors

As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions.
• Seek Clarity: Embracing complexity to create clarity and inspire action.
• Own the Outcome: Being accountable for decisions and taking ownership of our choices.
• Center on the Client: Relentlessly adding value for our customers.
• Be a Challenger: Never complacent, always striving for continuous improvement.
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
• Commit to each other: Contributing to making Circana a great place to work for everyone.

Location

This position can be located in the following area(s): Remote, Canada (Eastern or Central time zone)

Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice ) Your current employer will not be contacted without your permission.

The salary range listed below reflects the potential compensation for this role at the time of posting. Actual compensation may vary above or below the stated range and may be adjusted in the future. Placement within the range will depend on a variety of factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, location, performance, work schedule, travel requirements, sales or revenue-based metrics, applicable collective agreements, and organizational needs.
The salary range for this role is CAD $90,000 to CAD $105,000.

This position may also be eligible for additional compensation such as bonus.

We offer a comprehensive benefits package to eligible employees, which may include paid vacation and personal days, extended health and dental coverage, vision care, life and disability insurance, retirement savings plans (e.g., RRSP matching), and wellness programs.

Employment offers may be conditional upon the successful completion of a background check, conducted in accordance with applicable Canadian laws and our candidate privacy policy. Your current employer will not be contacted without your consent.

You may apply for this role via the Circana Careers website or through the Intranet if you are an internal candidate.

The anticipated application deadline for this position is approximately 11/20/25.

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