Essential Functions of the Job

Under the direction of the Director of Agro Operations, the Agro Manager will

help support the following functions of the job:

Plan and direct day to day operations.

Develop strategies to improve customer service, drive store sales and increase

profitability.

Forecast staffing needs and develop a strategy to provide optimal staffing in

all areas of the Agro Centre.

Develop and maintain schedules and documentation for equipment maintenance.

Maintain consistent buying and selling policies.

Maintain competitive prices and initiate price checks.

Complies with government standards that apply to the Agro Centre.

Lead, coach and motivate staff to improve productivity, engagement and

retention.

Ensures a high level of prompt, efficient and friendly customer service.

Responsible for proper housekeeping of the Agro Centre.

Observe safety measures and report hazardous conditions immediately to the Agro

Division Manager.

Merchandising

Ensure maintenance of adequate inventories.

Responsible for pricing all merchandise in the Agro Centre in accordance with

association markup and margin policy.

To place orders to satisfy member and customer requirements, keeping in mind

item selection, price, timing, placement, and quantity. 

Responsible for receiving and warehousing of department merchandise. 

Ensure the quality and condition of all merchandise meets the proper standards.

Supervise and initiate attractive balanced displays of merchandise, maintaining

counter efficiency.

Initiate sale of slow moving merchandise and/or discontinue slow moving obsolete

lines.

Ensure procedures are followed that minimize the risk of unauthorized removal of

merchandise and or company assets.

Financing & Operations

Scrutinize the operating statement related to the Agro Centre in order to ensure

efficient operations and to initiate immediate remedial of action where required.

Compile an annual budget for the Agro Centre for the approval of the Director of

Agro Operations.

Recommend major maintenance repairs and expense items to the Director of Agro

Operations.

Prepare, in collaboration with the Director of Agro Operations, all departmental

operating procedures.

Responsible for proper housekeeping of the Agro Centre.

Responsible for proper transferring and markdown records.

Check all prices, extensions and code all invoices.

To ensure the procedure for the delivery of merchandise, chemical/fertilizer as

it pertains to the Agro Centre is adhered to.

Responsible for accurate inventories, complying with proper classification and

authorization of purchase invoices.

To be alert and report all unauthorized removal of merchandise and/or pilferage

to observe proper security measures.

Human Resources

In conjunction with the VP People and Culture and the Director of Agro

Operations, responsible for the management of the department human resources.  This involves supervision, scheduling, employee relations, training, appraisals, motivation of staff and the consistent application and training of policies, procedures and programs applicable to the Agro Centre.

Public Relations

Take specific measures in order to rectify and adjust customer complaints. 

Actively engage in programs aimed at promoting: good customer relations, increasing sales volume, and continually improving member and customer service.

Ensure the practice of safety regulations by staff members and customers and

promote the elimination of hazardous conditions.

 

Knowledge, Skills and Abilities (KSA’s)

Knowledge of Agro Centre programs/procedures

Five years of progressively responsible experience in agri-products inventory

management and sales

Excellent communication skills, both verbal and written

Problem solving and analytical skills

Basic math skills

Ability to effectively lead and motivate employees

Ability to maintain confidentiality and work in a professional manner

Skills needed to effectively organize and manage employees and workloads

Ability to work under pressure and meet deadlines and schedule requirements

 

Education and Experience

Minimum of 5 years’ experience working in an Agro Centre; preferably at a

leadership level

Diploma in Administration or Agriculture

Workplace Hazardous Materials Information System (WHMIS)

Transportation of Dangerous Goods (TDG) Certification

Pesticide Vendors License

Forklift Operator and First Aid Certification

Must be willing to work towards the Certified Crop Advisor (CCA) designation

Class 5 drivers license with a clean abstract

 

Our employees receive competitive salaries, a profit-sharing program, EFAP

program, employee discount program, a comprehensive benefits package, ongoing learning opportunities, and an employer-contributed pension plan. We encourage our Team Members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation.

At Co-op, we embrace diversity and inclusion, and we’re working to create a

workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.