Automotive Service Advisor
Top Benefits
About the role
Plaza Auto Group is a family-owned and operated business that has been proudly serving our communities since 1956. As one of Ontario’s fastest-growing dealer groups, we are committed to creating exceptional experiences for both our customers and employees. We value family, community, and supporting the professional growth of our team.
We are seeking a motivated Service Advisor at our Cobourg Kia location to be part of our dynamic team.
Compensation & Benefits:
- Compensation: This is a base salary plus performance bonuses position. Top Achievers are estimated to earn $50,000 to $90,000 annually
- Competitive compensation with performance-based bonus opportunities
- Cost-sharing benefits package
- Ongoing training and career development to support advancement
- Employee perks and a supportive work environment
What You’ll Do:
- Provide exceptional customer service with professional, clear communication
- Complete and review service orders with customers and the shop
- Accurately estimate service costs and completion times
- Educate customers on products and services that best suit their needs
- Schedule service appointments and manage parts on repair orders
- Maintain accurate records and produce flawless paperwork
What We’re Looking For:
- Experience and knowledge in the automotive service industry
- Understanding of mechanical components of vehicles
- Ability to maintain professional and technical expertise through ongoing training
- Team-oriented with the ability to thrive in a fast-paced environment
- Exceptional communication, interpersonal, and computer skills
- Strong attention to detail, problem-solving skills, and ability to multitask under pressure
- Patience, empathy, and a commitment to customer satisfaction
- Knowledge of PBS is an asset
If you are passionate about automotive service, enjoy helping customers, and want to grow your career, apply now and join Plaza Auto Group as a valued Service Advisor!
About Cobourg Kia
Cobourg Kia serves many family communities in Ontario, including Courtice, Bowmanville, Newcastle, Cobourg, Port Hope and Brighton (in the municipalities of Northumberland and Clarington). We're a destination for our customers right beside the 401. Cobourg Kia was founded in 2001.
We offer a great selection of new and used Kia's, including Rio, Soul, Forte, Rondo, Optima, Sedona, Sorento, and Sportage, as well as a wide range of auto services. You can book a service appointment online easily using our website and we offer a shuttle service if you're in the local area. We are also the only dealership in the GTA to have a flat-bed truck (called Sherman) to help us get the right car for you!
Cobourg Kia is #1 in customer service in Ontario and has held an "A" dealer rating for 5 years. We are obsessed with delighting our customers and we are committed to conducting ourselves with the highest standards of integrity.
We enjoy involvement in the community and hosting golf tournaments and other fundraising events for charity, including the United Way, Children's Wish Foundation, YMCA, DARE and Community Cares. Come by and see us for great cars and great service!
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Automotive Service Advisor
Top Benefits
About the role
Plaza Auto Group is a family-owned and operated business that has been proudly serving our communities since 1956. As one of Ontario’s fastest-growing dealer groups, we are committed to creating exceptional experiences for both our customers and employees. We value family, community, and supporting the professional growth of our team.
We are seeking a motivated Service Advisor at our Cobourg Kia location to be part of our dynamic team.
Compensation & Benefits:
- Compensation: This is a base salary plus performance bonuses position. Top Achievers are estimated to earn $50,000 to $90,000 annually
- Competitive compensation with performance-based bonus opportunities
- Cost-sharing benefits package
- Ongoing training and career development to support advancement
- Employee perks and a supportive work environment
What You’ll Do:
- Provide exceptional customer service with professional, clear communication
- Complete and review service orders with customers and the shop
- Accurately estimate service costs and completion times
- Educate customers on products and services that best suit their needs
- Schedule service appointments and manage parts on repair orders
- Maintain accurate records and produce flawless paperwork
What We’re Looking For:
- Experience and knowledge in the automotive service industry
- Understanding of mechanical components of vehicles
- Ability to maintain professional and technical expertise through ongoing training
- Team-oriented with the ability to thrive in a fast-paced environment
- Exceptional communication, interpersonal, and computer skills
- Strong attention to detail, problem-solving skills, and ability to multitask under pressure
- Patience, empathy, and a commitment to customer satisfaction
- Knowledge of PBS is an asset
If you are passionate about automotive service, enjoy helping customers, and want to grow your career, apply now and join Plaza Auto Group as a valued Service Advisor!
About Cobourg Kia
Cobourg Kia serves many family communities in Ontario, including Courtice, Bowmanville, Newcastle, Cobourg, Port Hope and Brighton (in the municipalities of Northumberland and Clarington). We're a destination for our customers right beside the 401. Cobourg Kia was founded in 2001.
We offer a great selection of new and used Kia's, including Rio, Soul, Forte, Rondo, Optima, Sedona, Sorento, and Sportage, as well as a wide range of auto services. You can book a service appointment online easily using our website and we offer a shuttle service if you're in the local area. We are also the only dealership in the GTA to have a flat-bed truck (called Sherman) to help us get the right car for you!
Cobourg Kia is #1 in customer service in Ontario and has held an "A" dealer rating for 5 years. We are obsessed with delighting our customers and we are committed to conducting ourselves with the highest standards of integrity.
We enjoy involvement in the community and hosting golf tournaments and other fundraising events for charity, including the United Way, Children's Wish Foundation, YMCA, DARE and Community Cares. Come by and see us for great cars and great service!