HM Note: This hybrid contract role is five (5) days in office. Candidates' resumes must include first and last name.

Description

• Leads requirements discovery, backlog refinement, and user testing.
• Facilitates stakeholder engagement, develops business requirements and models, and ensures alignment with OPS methodologies and enterprise standards.

Deliverables:

• Lead and conduct business analysis at varying levels across all project phases, ensuring alignment with OPS Unified Project Management Methodology, Enterprise Architecture, Gating Process, and Agile/OPS development standards.
• Provide a full range of I&IT business analysis services, including stakeholder engagement, relationship management, and advisory support for business and technology improvements.
• Develop, document, and maintain business requirements, models, and transformation plans, refining them throughout the project lifecycle.
• Facilitate stakeholder and SME working groups to assess business problems, identify improvements, and resolve defects or minor enhancements.
• Translate business requirements into clear documentation that supports technology solution design.
• Act as liaison between technical teams and business stakeholders, presenting complex information to both technical and non-technical audiences.
• Establish and promote business analysis policies, processes, best practices, and standards to ensure consistency across the organization.
• Monitor progress, address issues, and provide regular reports to I&IT management and client decision-makers.
• Define performance measures for business analysis and conduct evaluations to ensure continuous improvement.

Skills

Experience and Skill Set Requirements

Public Sector Experience: 5 points

• 5+ years of leading and supporting federal, provincial, and broader public sector healthcare-related projects, including large, complex IT health initiatives.
• Applying industry standards such as Project Management Institute (PMI) frameworks and Public Sector I&IT project management methodologies.
• Adopting and adhering to Public Sector practices, including Unified I&IT Project Methodology, Enterprise Architecture, Gating processes, and Standard Systems Development Methodologies.
• Navigating Ministry policy, IT project approval processes, and compliance requirements.
• Ensuring alignment with GO-ITS, Digital Health standards, and internal branch guidelines.

Business Analysis Skills: 50 points

• 5+ years of experience in the following:

• Provide analytical and coordination support to the Project Manager, including preparation of project artefacts, status updates, and risk/issue documentation, to ensure alignment between business requirements and overall project delivery

• Ability to bring a design-oriented perspective to requirements discovery and solution development, ensuring prototypes and business processes are shaped with user experience and service design principles at the forefront

• Leading and conducting business analysis to assess client problems and opportunities, document requirements, and translate them into viable technology solutions.

• Conducting analysis across all phases of the project lifecycle, including requirements gathering, business/process modeling, transformation analysis, solution evaluation, and continual refinement of documentation.

• Developing and updating business processes, user documentation, and procedures to ensure smooth deployment of changes while minimizing impact on operations.

• Providing I&IT business analysis leadership and advisory services for diverse initiatives, including business needs assessments, feasibility studies, cost-benefit analyses, and business case development.

• Creating and maintaining requirements, specifications, and impact analyses for supported solutions, including upgrades and new functionality.

• Applying advanced business modeling techniques (use cases, conceptual/logical data models, process/data flow modeling, business rules, and non-functional requirements) to define solution scope and design.

• Promoting effective application of I&IT to solve business challenges and fostering strong relationships with stakeholders by offering strategic advice and improvement options.

• Monitoring project progress, proactively resolving issues, and providing regular reporting to I&IT management and executive decision makers.

General Skills: 4****5 points

• Strong leadership and people management experience, with a proven ability to build, guide, and inspire teams.
• Exceptional analytical, problem-solving, decision-making, and troubleshooting skills, supported by critical thinking.
• Excellent interpersonal, verbal, written, and presentation skills, with the ability to communicate effectively across all levels.
• Skilled in active listening, facilitation, and negotiation, enabling issue resolution, building rapport, and achieving successful outcomes.
• Effective consulting and relationship-building skills, with a track record of engaging stakeholders and fostering strong partnerships.
• Dedicated to delivering outstanding client service with tact, diplomacy, and professionalism.
• Highly motivated, adaptable, and detail-oriented team player, recognized for creativity, perseverance, organizational strength, and the ability to manage multiple priorities and meet tight deadlines.

Must Haves:

• 5+ years of leading and supporting federal, provincial, and broader public sector healthcare-related projects, including large, complex IT health initiatives.
• Ability to bring a design-oriented perspective to requirements discovery and solution development, ensuring prototypes and business processes are shaped with user experience and service design principles at the forefront.
• Conducting analysis across all phases of the project lifecycle, including requirements gathering, business/process modeling, transformation analysis, solution evaluation, and continual refinement of documentation.
• Applying advanced business modeling techniques (use cases, conceptual/logical data models, process/data flow modeling, business rules, and non-functional requirements) to define solution scope and design.