Team Leader - Nutrition and Food Services- McCall site
About the role
Position: Team Leader - Nutrition and Food Services
Status: Permanent Full Time
Department: Patient Support Services - Nutrition and Food Services
Site : McCall Site
Hours of Work/Shifts: 8:00 hours - 16:00 hours
Posted Date: Monday August 18, 2025 - Monday August 25, 2025 closing 11:59 pm EST
Salary Band: $70,830.00 - $101,800.00 (salary band placement commensurate with experience)
*The location of any vacancy/position may be changed or reassigned as per operational needs.
A New Kind of Health Care for a Healthier Community. That’s our mission at Trillium Health Partners (THP), one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital, and the Queensway Health Centre, along with several satellite locations, THP serves the growing and diverse populations of Mississauga, West Toronto, and surrounding communities, and is a teaching hospital affiliated with the University of Toronto.
If you are passionate about your career, motivated to improve the health of the community, and committed to excellence, quality, and patient safety consider joining our Better Together team!
Position Summary:
- Responsible to supervise, direct, train, schedule, evaluate, and coach front-line food service employees who are responsible for receiving, storing, preparing, portioning, serving, delivering and picking up patient food and supplies, and who perform food service ware-washing and cleaning duties. Follows CUPE collective agreement provisions.
- As part of the leadership team, oversees patient food service operations to ensure compliance with requirements of public health, Accreditation Canada, the Ministries of Health and Long-Term Care, and other governing bodies
- Conducts audits; tours food services and patient care units; and supervises staff to ensure departmental standards are met.
- Troubleshoots and coordinates resolutions to operational challenges such as equipment breakdowns, short staffing, and patient concerns.
- Prepares documents such as daily staff rosters, payroll timecards, shift reports, staff schedule edits, audit results, work orders, incident reports, etc.
- Participates in departmental planning and project work.
- Participates in controlling costs and quality improvement initiatives.
- Interacts with food service staff, unit coordinating clerks, patient care managers/coordinators, EHSW, other team leaders, Security, suppliers, patients, etc. to resolve food service related issues.
- May be required to perform or assist with some functions related to purchasing and production including procuring food, supplies and equipment; sourcing, evaluating food and supplies; following up on product issues; establishing and maintaining production forecasting and tempering quantities, inventory control, etc.
- Sets an example of expected behaviour for staff (i.e. follows policy, remains professional, provides excellent customer service, etc.).
Key Qualifications:
- 2-year college diploma in Food & Nutrition Management or similar university degree.
- Membership in Canadian Society of Nutrition Managers (CSNM) is preferred.
- Hands on food service experience with a minimum of 2 years health care supervisory experience, preferably in a unionized environment.
- Good understanding of food service operations within a health care setting including food service systems, quality checks, institutional food service equipment, emergency codes, food safety, WHMIS, infection control and patient confidentiality.
- Experienced working with an outsourced, cold-plating, food service operation preferred.
- Demonstrated ability to create documents in Microsoft Word and Excel including formatting and use of formulas. Aptitude to learn and apply a variety of software systems.
- High degree of initiative and self-direction.
- Excellent interpersonal, communication, leadership and problem solving skills.
- Demonstrated ability to resolve operational issues, prioritize requests and handle multiple tasks and deadlines while maintaining a positive approach and customer service focus.
- Must have the ability to apply basic math skills and do metric weight/measurement conversions.
- Advanced Food Service Handlers Certification required (recertified every 5 years)
Position Location and Travel:
- Travel between all sites of Trillium Health Partners will be required.
Notes to applicants:
If you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code to consider this opportunity.
Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values compassion, excellence and courage. To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.
Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted. Trillium Health Partners is recognized under the French Language Services Act.
As a condition of employment, we require all staff to be fully vaccinated for COVID19, in addition to other vaccinations required by the Public Hospitals Act.
About Trillium Health Partners
Trillium Health Partners is a leading hospital with an outstanding record of performance, fiscal responsibility and quality patient care. The hospital encompasses three main sites – Credit Valley Hospital, Mississauga Hospital and Queensway Health Centre – offering the full range of acute care hospital services, as well as a variety of community-based, specialized programs.
Our intention is to achieve the highest quality of care that is easily accessible for our community, at the lowest cost. We are committed to creating an exceptional experience for everyone who walks through our doors.
As our diverse community continues to grow and age, and as more people are living with chronic diseases, we’re taking into account the inevitable changes on the horizon. We know that to continue to deliver exceptional patient care, we must think and act differently, and take a new and innovative approach to the delivery of health care. We envision a new kind of health care for a healthier community – an inter-connected system of care that is organized around the patient, both inside the hospital and beyond its walls. Through partnership, working in a coordinated way across the system, we can meet the needs of our patients and continue to provide outstanding, sustainable quality patient care.
As partners in creating a new kind of health care, we are Better Together.
Team Leader - Nutrition and Food Services- McCall site
About the role
Position: Team Leader - Nutrition and Food Services
Status: Permanent Full Time
Department: Patient Support Services - Nutrition and Food Services
Site : McCall Site
Hours of Work/Shifts: 8:00 hours - 16:00 hours
Posted Date: Monday August 18, 2025 - Monday August 25, 2025 closing 11:59 pm EST
Salary Band: $70,830.00 - $101,800.00 (salary band placement commensurate with experience)
*The location of any vacancy/position may be changed or reassigned as per operational needs.
A New Kind of Health Care for a Healthier Community. That’s our mission at Trillium Health Partners (THP), one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital, and the Queensway Health Centre, along with several satellite locations, THP serves the growing and diverse populations of Mississauga, West Toronto, and surrounding communities, and is a teaching hospital affiliated with the University of Toronto.
If you are passionate about your career, motivated to improve the health of the community, and committed to excellence, quality, and patient safety consider joining our Better Together team!
Position Summary:
- Responsible to supervise, direct, train, schedule, evaluate, and coach front-line food service employees who are responsible for receiving, storing, preparing, portioning, serving, delivering and picking up patient food and supplies, and who perform food service ware-washing and cleaning duties. Follows CUPE collective agreement provisions.
- As part of the leadership team, oversees patient food service operations to ensure compliance with requirements of public health, Accreditation Canada, the Ministries of Health and Long-Term Care, and other governing bodies
- Conducts audits; tours food services and patient care units; and supervises staff to ensure departmental standards are met.
- Troubleshoots and coordinates resolutions to operational challenges such as equipment breakdowns, short staffing, and patient concerns.
- Prepares documents such as daily staff rosters, payroll timecards, shift reports, staff schedule edits, audit results, work orders, incident reports, etc.
- Participates in departmental planning and project work.
- Participates in controlling costs and quality improvement initiatives.
- Interacts with food service staff, unit coordinating clerks, patient care managers/coordinators, EHSW, other team leaders, Security, suppliers, patients, etc. to resolve food service related issues.
- May be required to perform or assist with some functions related to purchasing and production including procuring food, supplies and equipment; sourcing, evaluating food and supplies; following up on product issues; establishing and maintaining production forecasting and tempering quantities, inventory control, etc.
- Sets an example of expected behaviour for staff (i.e. follows policy, remains professional, provides excellent customer service, etc.).
Key Qualifications:
- 2-year college diploma in Food & Nutrition Management or similar university degree.
- Membership in Canadian Society of Nutrition Managers (CSNM) is preferred.
- Hands on food service experience with a minimum of 2 years health care supervisory experience, preferably in a unionized environment.
- Good understanding of food service operations within a health care setting including food service systems, quality checks, institutional food service equipment, emergency codes, food safety, WHMIS, infection control and patient confidentiality.
- Experienced working with an outsourced, cold-plating, food service operation preferred.
- Demonstrated ability to create documents in Microsoft Word and Excel including formatting and use of formulas. Aptitude to learn and apply a variety of software systems.
- High degree of initiative and self-direction.
- Excellent interpersonal, communication, leadership and problem solving skills.
- Demonstrated ability to resolve operational issues, prioritize requests and handle multiple tasks and deadlines while maintaining a positive approach and customer service focus.
- Must have the ability to apply basic math skills and do metric weight/measurement conversions.
- Advanced Food Service Handlers Certification required (recertified every 5 years)
Position Location and Travel:
- Travel between all sites of Trillium Health Partners will be required.
Notes to applicants:
If you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code to consider this opportunity.
Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values compassion, excellence and courage. To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.
Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted. Trillium Health Partners is recognized under the French Language Services Act.
As a condition of employment, we require all staff to be fully vaccinated for COVID19, in addition to other vaccinations required by the Public Hospitals Act.
About Trillium Health Partners
Trillium Health Partners is a leading hospital with an outstanding record of performance, fiscal responsibility and quality patient care. The hospital encompasses three main sites – Credit Valley Hospital, Mississauga Hospital and Queensway Health Centre – offering the full range of acute care hospital services, as well as a variety of community-based, specialized programs.
Our intention is to achieve the highest quality of care that is easily accessible for our community, at the lowest cost. We are committed to creating an exceptional experience for everyone who walks through our doors.
As our diverse community continues to grow and age, and as more people are living with chronic diseases, we’re taking into account the inevitable changes on the horizon. We know that to continue to deliver exceptional patient care, we must think and act differently, and take a new and innovative approach to the delivery of health care. We envision a new kind of health care for a healthier community – an inter-connected system of care that is organized around the patient, both inside the hospital and beyond its walls. Through partnership, working in a coordinated way across the system, we can meet the needs of our patients and continue to provide outstanding, sustainable quality patient care.
As partners in creating a new kind of health care, we are Better Together.