Purpose Provides clerical support to a Program or work group, provides assistance to the administration and staff, first point of contact for patients and visitors. Daily routines include: data entry, billing functions, reporting, reception and customer service, document distribution and ordering and monitoring of supplies; some special assignments may occur.

Duties

• Key in, edit and proof-read correspondence, reports, statements, invoices, forms and other documents, using word processing software and computers.
• Receive and forward telephone or counter inquiries to the appropriate person and provide general information to clients and the public.
• Photocopy and collate documents for distribution, mailing and filing.
• Maintain and update manual or computerized filing, inventory, mailing and database systems.
• Open, sort and route incoming mail, manually or electronically.
• Send and receive messages using facsimile machines or electronic mail.
• Perform routine bookkeeping tasks such as preparing invoices and bank deposits.
• Sort, process and verify applications, receipts, expenditures, forms and other documents.
• Receive and direct employees, patients and visitors.
• Transcription of orders as required.
• Assess and assist with staffing/scheduling on a daily basis and communicate staffing concerns as required to the Manager.
• Register patients according to policy as required.
• Other duties as assigned.

Qualifications

• Diploma in Office Administration, Health Office Administration Certificate and/or experience in an in-patient unit.

Experience

• Recent experience in a health care environment.

Knowledge, Skills & Ability

• Proficiency in medical terminology
• Computer literacy in a Microsoft environment including proficiency and experience in the development of spreadsheets, Word, Power Point and Outlook
• Demonstrated knowledge and proficiency with use of Meditech applications, Community Wide Scheduling (CWS), Microsoft Outlook Calendars and email, Materials Management, OE, IMPAX, EMR and ORM modules
• Demonstrated knowledge and transcription of physician orders
• Demonstrated ability to obtain information regarding local and regional community resources and services
• Excellent written and oral communication skills
• Demonstrated ability to maintain successful working relationships; ability to meet and interact with people in a pleasant, professional, responsible and reassuring manner, both in person and on the telephone; tact, courtesy alertness in public areas.
• Demonstrated behavior consistent with the hospital’s Standards of Performance and iCcare values.

Note: Because of the changing nature of the work and work to be done, other responsibilities and duties may be assigned and qualifications may be adjusted from time to time.

Sault Area Hospital does not use artificial intelligence (AI) to screen, assess or select applicants for a position.

Reason for Job Posting: Existing Vacancy