Clinical Manager – Calgary AB

CBI Home Health supports people at home and in the community. We are one of Canada’s leading specialized community services, home and integrated care providers, operating in more than 800 communities across the country. Our teams work together to deliver the right care at the right time, helping people live safely, independently, and with dignity. Come find out why we have been recognized by Deloitte as one of Canada’s Best Managed Companies for the 15th year in a row. Learn more at cbihomehealth.ca.

Because Your Care Matters.

CBI Home Health is looking to hire a Clinical Manager in Calgary, AB.

Why CBI Home Health?

We’re committed to making a difference in people’s lives – and that starts with yours. You’ll enjoy a flexible schedule that allows you to achieve your goals at work and at home. As you care for others, CBI Home Health will care for you by providing the equipment, training and resources that you need to feel confident every day.

Here’s a closer look at our total rewards and benefits

• Reward and recognition programs, including earned-wage access through our partnership with ZayZoon
• Comprehensive benefits package including Group RRSP, extended medical and dental coverage
• Employee Perks and Discount Programs through our partnership with Perkopolis
• Employee and Family Assistance Program
• Paid orientation, training and development with opportunities to grow your career

What you will do

• This position is working with Adults (18+ years old)
• Ensures Quality Clinical Service for Clients, Caregivers and Agencies
• Accountable for initial intake of new clients with a focus on assessing behaviour, risks to the client and employees and determines appropriate program and staffing needs
• Collaborate with other professionals as needed (Speech Language, Pathologies, Occupational Therapist, Psychologists, Family Doctor etc.)
• In person supervision of clinical team across contracts (various locations)
• Maintain positive working relationship with caregivers and funding agency; respond to stakeholder inquiries in timely and professional manner
• Assist supervising BCBA in completion of treatment plans and reports (assessment results, treatment plan, discharge summary etc.)
• Maintains the confidentiality and security of client related and organizational information at all times
• Maintain highly organized, consistent, thorough, and systematic recordkeeping.
• Responsible for writing clear professional, objective and accurate documentation in client communication records
• Accepts and implements feedback immediately
• Accountable for ensuring that services are delivered in accordance with best practice and that clients are meeting and exceeding their goals
• Accountable for regular quality assurance audits
• Accountable for the review and sign off on incident reports for accuracy, follow up on critical escalations, investigates and develops action plans in a timely manner
• Service delivery execution of key metrics (intakes, visits, program outcomes, client engagement, clinician efficiency targets) meets or exceeds expectations
• Ensure compliance with contractual/partnership agreements and performance
• Ensure all funding documents are submitted accurately and by set deadlines
• Accountable for ensuring all new staff have completed orientation
• Accountable for the development of new business and executing new service offerings
• Create a high performance culture, leading by example, effectively hiring (drawing top talent), onboarding, performance managing, and mentoring/coaching available talent
• Provide regular formal and informal feedback that allows staff to learn and grow
• Accountable for probation and annual performance development plans and reviews
• Ensure that mandatory and annual training requirements are complete and gaps are addressed.
• Accountable for health and safety compliance as per Occupational Health and Safety Act

What you will need to be successful

Required Qualifications:

• Completed Master's degree in Behaviour Analysis (programs that meet BCBA® certification requirements)

• 3-5 years supervisory or management experience

• Current Standard CPR and First Aid Certificate

• Clear Criminal Record Check with Vulnerable Sector Screening within the last 6 months

• Ability to travel, MUST have own car and valid license

• Strong verbal and written English communication skills

• Meets supervision requirements from the BACB®

• Must be willing to work with Supported Adults

• Experience working with Severe Challenging behaviour, Dual Diagnosis, aging population, and sexual health, specific coursework, training or workshops an asset.

• Strong knowledge of CYFSA, QAM and Relevant regulations.

• Experience working with clients who have a dual-diagnosis and severe challenging behaviour (e.g., within residential settings, hospital settings, or school settings).

Recruitment Technology Disclosure: We use technology and automation to support administrative aspects of our recruitment process. Artificial Intelligence is not used to evaluate, rank, or select candidates. All hiring decisions are made by people.

CBI Home Health is committed to a diverse, equitable, and inclusive workplace. We welcome applications from all qualified individuals and are committed to providing accommodations throughout the hiring process in accordance with applicable legislation. Please advise your recruiter if you require an accommodation.

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Licenses & Certifications

Required

• 1 Step TB Test
• Vulnerable Sector Screen
• Criminal Record Check
• First Aid and CPR