Top Benefits
About the role
About Citco
Since the 1940s Citco has provided specialist financial services to alternative investment funds, investors, multinationals and private clients worldwide. With over 6,000 employees in 45 countries we pioneer innovative solutions that meet our clients’ evolving needs, and deliver exceptional service.
Our continuous investment in learning means our people are among the best in the industry. And our corporate social responsibility programs provide meaningful and fulfilling work in the community.
A career at Citco isn’t just a job – it’s an opportunity to excel in an environment that genuinely supports your personal and professional development.
About the Role:
Proprietary software solutions and innovation are at the core of what differentiates Citco in the alternative investment space. Through our network of global development centres, Citco invests heavily in technology development, security, and infrastructure to ensure our clients continue to receive award-winning products that underpin our commitment to service excellence.
As a core member of our Tech Ops team, you will work with dedicated professionals to ensure our clients maintain access to their critical information assets while keeping Citco ahead of industry trends.
Your Role:
-
Diagnose and resolve software and hardware incidents, requests and coordinate/implement scheduled changes, including operating systems, telecoms and enterprise software applications.
-
Designing, developing, and implementing automated solutions to streamline business processes
-
Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization
-
Developing detailed project plans and timelines for the implementation of automation projects
-
Conducting feasibility studies to assess the potential for automation
-
Provide support and management of physical access and general security of the premises where required
-
Complete daily/weekly/monthly IT Health Checks for the local office
-
Proactively notify Business and IT management of any issues as soon as they’re identified and provide regular updates on proposed solutions
-
Assist in BCP planning and testing by ensuring IT hardware and facilities are DR ready
-
Report to Business and IT Management on a periodic basis on IT issues, progress, initiatives, upcoming hardware/software replacements/upgrades and anything else which may impact business operations
-
Act as general on-site resource for all IT teams supporting the site
-
Provide cross organizational support – remote support for other locations
-
Work after hours as required and be available to participate in an on-call schedule
About You
- You have 3+ years of experience in a similar role.
- Demonstrated understanding of ITIL and Change Management
- Excellent communication and interpersonal skills – both written and verbal
- Demonstrated analytical and problem management skills
- Experience in ensuring compliance with industry and local government standards
- Bachelor's Degree or technical qualification prevalent to the position
- Demonstrated commitment to continuous improvement and training
- Strong verbal and written communication skills
- Excellent presentation skills and an ability to engage audiences
- Ability to build relationships and work well across functions
- Experience in a collaborative team environment, accepting workload and responsibilities
- Must be able to manage multiple assignments simultaneously and have strong organizational skills; ability to prioritize and oversee multiple initiatives in a fast-paced environment
- Demonstrate a strong customer orientation and strategic thinking with an entrepreneurial spirit
- Demonstrate cross-functional expertise and the ability to thrive in a highly complex environment
Our Benefits:
Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection .
Not the right fit? Search for IT Junior Support Analyst jobs in Halifax, NS
About Citco
Our heritage, since founding a civil law notary practice in the 1940s to establishing the Curacao International Trust Company in the 1960s, is built on challenging paradigms and delivering exceptional service within the financial and professional services industry. Today, with more than 6,000 employees in 45 countries, we continue to pioneer award-winning services and technology solutions that meet ever changing markets.
A commitment to investing in people, and proprietary technologies, has resulted in our reputation as the industry's preeminent service provider, reassuring clients that their critical administration functions are in safe hands.
Our thought leadership and ability to quickly navigate complex change means our clients can depend on us as trusted advisors to make informed decisions in response to market conditions.
Our Divisions
Citco Fund Services & Investor Relations CFS is the global leader in services for the alternative investment industry. With over 2,000 funds under administration and net assets exceeding $840 billion, we provide full service fund administration, fund accounting, net asset value calculations, investor relations, and more.
Governance Services Leveraging our extensive global office network Citco Governance Services provides customised solutions, including corporate and global subsidiary governance, secretarial services, financial accounting and reporting, tax and audit liaison, and market entry services.
Banking, Depositary & Custody Services Citco Banks operate in strategic financial centres and provide Institutional and Fund of Funds clients access to the funds universe through multiple communication and online real-time global funds platforms.
Citco Technology Management Through our eight global development centres, Citco Technology Management provides secure infrastructures and develops award-winning technology products that underpin our commitment to service excellence.
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Top Benefits
About the role
About Citco
Since the 1940s Citco has provided specialist financial services to alternative investment funds, investors, multinationals and private clients worldwide. With over 6,000 employees in 45 countries we pioneer innovative solutions that meet our clients’ evolving needs, and deliver exceptional service.
Our continuous investment in learning means our people are among the best in the industry. And our corporate social responsibility programs provide meaningful and fulfilling work in the community.
A career at Citco isn’t just a job – it’s an opportunity to excel in an environment that genuinely supports your personal and professional development.
About the Role:
Proprietary software solutions and innovation are at the core of what differentiates Citco in the alternative investment space. Through our network of global development centres, Citco invests heavily in technology development, security, and infrastructure to ensure our clients continue to receive award-winning products that underpin our commitment to service excellence.
As a core member of our Tech Ops team, you will work with dedicated professionals to ensure our clients maintain access to their critical information assets while keeping Citco ahead of industry trends.
Your Role:
-
Diagnose and resolve software and hardware incidents, requests and coordinate/implement scheduled changes, including operating systems, telecoms and enterprise software applications.
-
Designing, developing, and implementing automated solutions to streamline business processes
-
Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization
-
Developing detailed project plans and timelines for the implementation of automation projects
-
Conducting feasibility studies to assess the potential for automation
-
Provide support and management of physical access and general security of the premises where required
-
Complete daily/weekly/monthly IT Health Checks for the local office
-
Proactively notify Business and IT management of any issues as soon as they’re identified and provide regular updates on proposed solutions
-
Assist in BCP planning and testing by ensuring IT hardware and facilities are DR ready
-
Report to Business and IT Management on a periodic basis on IT issues, progress, initiatives, upcoming hardware/software replacements/upgrades and anything else which may impact business operations
-
Act as general on-site resource for all IT teams supporting the site
-
Provide cross organizational support – remote support for other locations
-
Work after hours as required and be available to participate in an on-call schedule
About You
- You have 3+ years of experience in a similar role.
- Demonstrated understanding of ITIL and Change Management
- Excellent communication and interpersonal skills – both written and verbal
- Demonstrated analytical and problem management skills
- Experience in ensuring compliance with industry and local government standards
- Bachelor's Degree or technical qualification prevalent to the position
- Demonstrated commitment to continuous improvement and training
- Strong verbal and written communication skills
- Excellent presentation skills and an ability to engage audiences
- Ability to build relationships and work well across functions
- Experience in a collaborative team environment, accepting workload and responsibilities
- Must be able to manage multiple assignments simultaneously and have strong organizational skills; ability to prioritize and oversee multiple initiatives in a fast-paced environment
- Demonstrate a strong customer orientation and strategic thinking with an entrepreneurial spirit
- Demonstrate cross-functional expertise and the ability to thrive in a highly complex environment
Our Benefits:
Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection .
Not the right fit? Search for IT Junior Support Analyst jobs in Halifax, NS
About Citco
Our heritage, since founding a civil law notary practice in the 1940s to establishing the Curacao International Trust Company in the 1960s, is built on challenging paradigms and delivering exceptional service within the financial and professional services industry. Today, with more than 6,000 employees in 45 countries, we continue to pioneer award-winning services and technology solutions that meet ever changing markets.
A commitment to investing in people, and proprietary technologies, has resulted in our reputation as the industry's preeminent service provider, reassuring clients that their critical administration functions are in safe hands.
Our thought leadership and ability to quickly navigate complex change means our clients can depend on us as trusted advisors to make informed decisions in response to market conditions.
Our Divisions
Citco Fund Services & Investor Relations CFS is the global leader in services for the alternative investment industry. With over 2,000 funds under administration and net assets exceeding $840 billion, we provide full service fund administration, fund accounting, net asset value calculations, investor relations, and more.
Governance Services Leveraging our extensive global office network Citco Governance Services provides customised solutions, including corporate and global subsidiary governance, secretarial services, financial accounting and reporting, tax and audit liaison, and market entry services.
Banking, Depositary & Custody Services Citco Banks operate in strategic financial centres and provide Institutional and Fund of Funds clients access to the funds universe through multiple communication and online real-time global funds platforms.
Citco Technology Management Through our eight global development centres, Citco Technology Management provides secure infrastructures and develops award-winning technology products that underpin our commitment to service excellence.