Location : In person

Job Type : Full-time, Permanent

Position Summary We are seeking a Quality Assurance Manager to lead our company's quality assurance strategy, maintain compliance with ISO and CSA certifications, and drive a culture of continuous improvement. This role is critical to ensuring our services meet the highest standards and exceed customer expectations.

Key Responsibilities

• Quality Strategy & Compliance
• Lead and manage the company's Quality Assurance strategy, ISO 9001 and CSA N299 compliance, and Quality Management System (QMS) implementation.
• Maintain certifications, schedule external audits, and follow up on corrective actions.
• Develop and update Quality Assurance Procedures (QAP) and Quality Policy Manual.
• Continuous Improvement & KPI Management
• Foster a quality-driven culture across all departments.
• Improve performance using Pareto Analysis, Process Capability Analysis, and Lessons Learned.
• Identify Critical to Quality (CTQ) areas and drive process improvements.
• Auditing & Reporting
• Conduct and document monthly internal audits.
• Lead QMS review meetings with management.
• Prepare reports for monthly management and employee meetings.
• Inspection & Testing
• Perform visual, in-process, and receiving inspections of equipment, parts, and components.
• Verify dimensional and electrical requirements per specifications.
• Oversee quality plans and checklists for each project.
• Supplier & Customer Quality Management
• Assist in supplier approval processes and perform vendor assessments.
• Lead source inspections at supplier sites when required.
• Support and participate in customer audits and surveys.
• Process Optimization
• Lead Process Failure Mode Effect Analysis (PFMEA) for continuous improvement.
• Increase use of Statistical Process Control (SPC) methods (control charts, CPK studies, etc.).
• Health & Safety Compliance
• Conduct monthly workplace inspections with the Joint Health and Safety Committee (JHSC).
• Track and follow up on employee training and safety certifications.

Qualifications -

• Mechanical or Electrical Engineering degree (preferred) or equivalent experience.
• Minimum 5-10 years of managerial experience in Quality Manufacturing or Engineering.
• Expert knowledge of ISO 9001:2015 and CSA N299 QMS implementation.
• Experience with Lean Manufacturing, Six Sigma, and Statistical Analysis.
• Certified Internal Auditor, CQA, CQE, CQM, Green Belt, or Black Belt (asset).
• Strong leadership, communication, and cross-functional collaboration skills.

Required Experience -

• Quality Assurance: 5 years
• Quality Management: 5 years
• Lean Manufacturing: 5 years
• Statistical Analysis: 5 years
• Six Sigma: 5 years
• ISO: 5 years
• CSA N299: 3 years
• Mechanical/Electrical Engineering: 5 years

Benefits -

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match

Schedule : Monday to Friday

Work Location : In person