Facility Program Assistant - Slide Attendant - Casual
About the role
The Opportunity:
These positions will be required to work as part of the waterpark team, working directly with facility patrons. Monitoring specific areas within the waterpark, providing direction and education to patrons, assistance with first aid and emergency situations, cleaning and daily maintenance procedures and program support.
Top Key Responsibilities:
- Support recreation programs and events by: Assisting participants, staff, and instructors, Setting up and taking down equipment and spaces, Ensuring supplies and equipment are available and used safely, Maintaining basic knowledge of assigned programs, Sharing participant feedback with appropriate staff
- Provide excellent customer service by: Greeting and assisting patrons in a friendly, professional manner, Answering questions and addressing concerns, Verifying registrations, memberships, and wristbands, Following customer service standards and principles
- Maintain a safe, secure, and welcoming facility by: Monitoring assigned areas and patron activity, Managing traffic flow in public spaces, Participating in emergency response procedures, Identifying and addressing unsafe conditions
- Support facility cleanliness and upkeep by: Performing general housekeeping and light maintenance tasks, Storing equipment properly, Reporting maintenance or safety issues to the appropriate staff
- Follow health and safety requirements by: Complying with organizational health and safety policies, Participating in required training, inspections, and incident reporting
- Perform other related duties as assigned by a supervisor
As our preferred candidate, you will have:
- Grade 10 or equivalent.
- Bronze Cross Certification
- Exceptional customer service skills.
- Demonstrated high level of verbal, written, and listening skills.
- Intermediate First Aid Certificate
- Commitment to the City’s Cornerstone Values.
Affiliation:
Canadian Union of Public Employees, Local 417
Status:
Casual
Remuneration:
$22.22 to $23.53 per hour.
Hours of Work:
Hours of work as scheduled, with no minimum guarantee. Availability required for weekends, evenings, weekdays, early mornings and potential split shifts as business needs are required.
Additional Information:
More than one position will be filled form this posting.
The City of Red Deer does not permit the use of unauthorized internet resources or Artificial Intelligence (AI) tools (for example, Copilot, ChatGPT or any other form of AI) during interviews or any supervised or timed assessments. Any violation may be investigated and result in serious consequences, including the rejection of your application.
We thank you for your application. Only those selected for an interview will be contacted.
Casual | Closing Date: May 2, 2026
Not the right fit? Search for Facility Program Assistant jobs in Red Deer, AB
About City of Red Deer
Red Deer is a city in central Alberta, Canada. It is located near the midpoint of the Calgary–Edmonton Corridor and is surrounded by Red Deer County. With a recorded population of 100,418 in the Canada 2016 census, Red Deer became the third Alberta city to surpass 100,000 people. The city is located in aspen parkland, a region of rolling hills that is home to oil, grain, and cattle production. It is a centre for oil and agriculture distribution, and the surrounding region is a major centre for petrochemical production.
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Facility Program Assistant - Slide Attendant - Casual
About the role
The Opportunity:
These positions will be required to work as part of the waterpark team, working directly with facility patrons. Monitoring specific areas within the waterpark, providing direction and education to patrons, assistance with first aid and emergency situations, cleaning and daily maintenance procedures and program support.
Top Key Responsibilities:
- Support recreation programs and events by: Assisting participants, staff, and instructors, Setting up and taking down equipment and spaces, Ensuring supplies and equipment are available and used safely, Maintaining basic knowledge of assigned programs, Sharing participant feedback with appropriate staff
- Provide excellent customer service by: Greeting and assisting patrons in a friendly, professional manner, Answering questions and addressing concerns, Verifying registrations, memberships, and wristbands, Following customer service standards and principles
- Maintain a safe, secure, and welcoming facility by: Monitoring assigned areas and patron activity, Managing traffic flow in public spaces, Participating in emergency response procedures, Identifying and addressing unsafe conditions
- Support facility cleanliness and upkeep by: Performing general housekeeping and light maintenance tasks, Storing equipment properly, Reporting maintenance or safety issues to the appropriate staff
- Follow health and safety requirements by: Complying with organizational health and safety policies, Participating in required training, inspections, and incident reporting
- Perform other related duties as assigned by a supervisor
As our preferred candidate, you will have:
- Grade 10 or equivalent.
- Bronze Cross Certification
- Exceptional customer service skills.
- Demonstrated high level of verbal, written, and listening skills.
- Intermediate First Aid Certificate
- Commitment to the City’s Cornerstone Values.
Affiliation:
Canadian Union of Public Employees, Local 417
Status:
Casual
Remuneration:
$22.22 to $23.53 per hour.
Hours of Work:
Hours of work as scheduled, with no minimum guarantee. Availability required for weekends, evenings, weekdays, early mornings and potential split shifts as business needs are required.
Additional Information:
More than one position will be filled form this posting.
The City of Red Deer does not permit the use of unauthorized internet resources or Artificial Intelligence (AI) tools (for example, Copilot, ChatGPT or any other form of AI) during interviews or any supervised or timed assessments. Any violation may be investigated and result in serious consequences, including the rejection of your application.
We thank you for your application. Only those selected for an interview will be contacted.
Casual | Closing Date: May 2, 2026
Not the right fit? Search for Facility Program Assistant jobs in Red Deer, AB
About City of Red Deer
Red Deer is a city in central Alberta, Canada. It is located near the midpoint of the Calgary–Edmonton Corridor and is surrounded by Red Deer County. With a recorded population of 100,418 in the Canada 2016 census, Red Deer became the third Alberta city to surpass 100,000 people. The city is located in aspen parkland, a region of rolling hills that is home to oil, grain, and cattle production. It is a centre for oil and agriculture distribution, and the surrounding region is a major centre for petrochemical production.