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Analyst, System and Infrastructure Operations, Maintenance and Development

Desjardins3 days ago
Hybrid
Lévis, QC
Mid Level

Top Benefits

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement

About the role

As a systems and infrastructure operations, maintenance and development analyst, you support IT efficiency. You design, automate, configure, administer, maintain, develop and upgrade large-scale products, services, management systems and platforms based on the organization’s needs. You analyze and diagnose complex issues related to the delivery, implementation, development, administration and stability of the platforms under your purview. You provide opinions in accordance with your discipline’s rules and recommend solutions to improve and optimize standards, policies and programs. You propose implementation plans. Your projects and initiatives require extensive knowledge of your line of work. You coordinate the planning, design and execution of projects and initiatives. You help solve complex problems using your analytical skills and detailed knowledge of your line of business. Coordination is critical. You interact with stakeholders working in other fields. You serve as a resource person for your unit, clients and partners. More specifically, you will be required to :

  • Identify, input, analyze and interpret the data required support testing phases, implementation strategies and decision-making when selecting IT solutions and automating appropriate tasks.
  • Ensure the development and enhancement of our security posture and infrastructure operations by meeting the organization’s needs.
  • Identify situations that could significantly affect the quality and stability of environments. Provide advice on how to implement recommendations based on the impacts and risks or opportunities for improvement associated with change management.
  • Respond quickly in situations that require urgent action when incidents affect the stability of environments.
  • Prepare and recommend action plans to address complex issues in accordance with rules and parameters.
  • Actively help develop and automate tasks and implement and update policies, practices and standards.

What we offer*

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment
  • Benefits apply based on eligibility criteria.

What you bring to the table

  • Bachelor's degree in a related field
  • A minimum of four years of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Knowledge of French required

Business insight, Complexity

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Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Information technology (FG)

Unposting Date

2025-09-4

About Desjardins

Banking
10,000+

Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News.