Position Overview The Well-Being Assistant works under the supervision of the Manager, Student Well-Being and Coordinator, Student Well-Being to support health and wellness related services and offerings. The Assistant role is a combination of administrative assistance, project management, and front-line support in delivering IGNITE’s wellness services. The Assistant will work collaboratively with internal IGNITE departments to collaborate on events, campaigns, and other service offerings. We are looking for someone that is passionate about the student experience, health and wellness, self-motivated, and detail oriented. Responsibilities

• Assist the Well-Being Team with operations and administrative tasks related to service delivery and data management/insights and reporting.
• Monitor and oversee our IGNITE spaces, including the Zen Zone, Sleep Lounge, and Food Hub; provide exceptional customer service to students while keeping the spaces clean, organized, and stocked.
• Check students in to the ZZ and SL using the applicable systems and processes; explain procedures and guidelines to students; ensure waivers are signed and collected each new semester.
• Answer questions regarding IGNITE services, events, and policies.
• Reach out to external and internal partners to collaborate on events and service offerings, with an Equity, Diversity and Inclusion focus
• Contributing to and monitoring the quality of the student experience from our service offerings by evaluating student feedback, data collection/insights and satisfaction surveys
• Research and contribute insights to services and programming in the areas of student wellness
• Other administrative task as required from time to time

Skills & Competencies

• Excellent interpersonal skills and ability to interact with individuals from a variety of backgrounds and cultures.

• Passion for supporting student’s health and well-being

• Excellent organizational and time management skills.

• Strong oral and written communication skills.

• Working knowledge of MS Office including Word, Excel, Outlook and PowerPoint.

• Showcase initiative and independence with minimal supervision

• Good judgment and decision-making ability to prioritize projects

• Understanding of the strategic plan, programs and services provided by IGNITE

• Ability to exhibit a professional attitude and image with a commitment to quality service

Qualifications

• Must either be a current Humber College or University of Guelph-Humber fee-paying student at the time of application

• Must commit a minimum of 10 hours/week, upwards of 24 hours/week

Note on AI: IGNITE does not use AI or automated algorithms to screen or rank candidates. Every application is reviewed by our team. APPLICATION INSTRUCTIONS IGNITE is committed to a workforce that reflects the diversity of our students and our city. We actively seek qualified individuals with demonstrated skill and knowledge to deal with all aspects of diversity in a post-secondary environment. IGNITE is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Human Resources Director will work with applicants requesting accommodation at any stage of the hiring process. This document is available in alternate format on request. We thank all applicants for their interest in this position. Only applicants selected for an interview will be contacted. No phone calls please.