Emergency Weather Response (EWR) Coordinator
About the role
Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description:
The EWR Coordinator will monitor the weather patterns to determine when the EWR program needs to operate. They will send /gather information on who is operating and send notifications to service providers throughout the community during the winter season about the activation and the mat programs available. The coordinator will assist the ARC and other service providers to prepare for emergency weather events and maintain collaborative relationships key community stakeholders. This position will complete reporting requirements as per the contractual obligations with BC housing.
Accountabilities:
The incumbent may perform all, some, or similar duties to the listed below:
- Monitor weather patterns and determine the need to operate the EWR.
- Notify the service providers and determine who is able to operate on any given EWR activation.
- Send out notification to key stakeholders when the emergency programs are operating and
- determine when the activation will be rescinded as per the criteria in the community plan.
- Assist in maintaining strong collaborative relationships with community service providers and stakeholders.
- Develop strong working relationships with EWR service providers and stakeholder organizations.
- Monitor weather patterns using Environment Canada and other weather reporting organizations to determine, based on criteria, the operation of the EWR services.
- Notify the service providers of activation and deactivate when weather improves.
- Coordinate the formal notification of stakeholder organizations of the activation and deactivation.
- Coordinate community meetings every two months to discuss processes and activations throughout the winter period. These meetings are designed to improve communication with the community and key service providers with the EWR coordination organization and manage any concerns or issues as they arise.
- Provide media information and referral of media to appropriate individual to manage and monitor media.
- Monitor media for information or concerning articles and mitigate with the assistance of BC housing communications and outstanding issues in the community.
- Gather data, research and required information to support the annual reporting requirements for the EWR program.
- Develop an annual report for submission to BC housing as per contract obligations
- Bi-monthly community meetings and report back on EWR program activations, capacity levels, and operational concerns
Health & Safety (if applicable):
CRITICAL RELATIONSHIP MANAGEMENT
Governance Boards and Councils: None
Internal:
- Reports to the Housing and Social Services Manager.
- Works alongside the rest of the Housing and Social Services department.
- Interacts with clients and residents.
External:
- Community service providers, BC housing communications, community stakeholder agencies.
MANAGERIAL RESPONSIBILITY:
- Reports directly to: Reports to the Housing and Social Services Manager.
- Direct reports: None
FINANCIAL AND MATERIALS MANAGEMENT:
- Material: Manage annual data collection on operational nights, weather patterns and activations through the contract period.
- Financial: No financial management responsibilities, all expenditures will be cleared through management.
Working Conditions:
- Shared office at ARC or work from home arrangement for the period of the contract with weekly meetings with management and service providers as required.
- Up to 10% travel for community meetings may be required
The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct.
education, experience, AND Qualifications:
- Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
- Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
- Ability to provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion, is required, including Child Check (if appropriate).
Education, Qualifications and Certifications:
- Bachelor level degree in human services or equivalent combination of education and experience required.
- Clear criminal record check through the BC Criminal Record Review Program.
- Clear TB skin test required.
- Occupational First Aid Level 1 or equivalent.
Experience and Knowledge:
- 2-3 years’ experience coordinating community programs.
- 2 years’ experiencing building and maintaining relationships with stakeholders.
- Good understanding of EWR program and familiarity with service providers is an asset.
- Clear understanding of monitoring and projecting weather patterns is an asset.
- 2 years’ experience managing media and community relations.
- Solid knowledge of homeless and unhoused population.
Skills and Capabilities:
- Attention to detail, problem solving and analytical skills.
- Strong communication with internal and external customers.
- Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
- Strong relationship building skills and ability to maintain collaborative working relationships.
- Ability to quickly adapt to changing situations and make sound decisions in high-pressure environments.
- Strong analytical and critical thinking skills to effectively address challenges and find solutions.
- Ability to efficiently manage time and resources to ensure a timely and effective response.
- Ability to collect, manage, and disseminate data in an effective manner.
- Commitment to the Salvation Army’s mission, vision, and values.
Compensation:
The target hiring range for this position is $32.47 to $32.97 with a maximum of $33.47.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email
Recruitment.Accommodations@salvationarmy.ca
if you have a need for any accommodation and we will be pleased to discuss this with you.
About The Salvation Army
The Salvation Army is the nation's largest direct provider of social services.
Annually, we help millions overcome poverty, addiction, and spiritual and economic hardships by preaching the gospel of Jesus Christ and meeting human needs in His name without discrimination in nearly every zip code.
By providing food, shelter, eviction prevention assistance, emergency disaster relief, rehabilitation, after-school and summer youth programs, spiritual enrichment, and more, The Salvation Army is doing the most good at nearly 7,000 centers of operation around the country.
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Emergency Weather Response (EWR) Coordinator
About the role
Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description:
The EWR Coordinator will monitor the weather patterns to determine when the EWR program needs to operate. They will send /gather information on who is operating and send notifications to service providers throughout the community during the winter season about the activation and the mat programs available. The coordinator will assist the ARC and other service providers to prepare for emergency weather events and maintain collaborative relationships key community stakeholders. This position will complete reporting requirements as per the contractual obligations with BC housing.
Accountabilities:
The incumbent may perform all, some, or similar duties to the listed below:
- Monitor weather patterns and determine the need to operate the EWR.
- Notify the service providers and determine who is able to operate on any given EWR activation.
- Send out notification to key stakeholders when the emergency programs are operating and
- determine when the activation will be rescinded as per the criteria in the community plan.
- Assist in maintaining strong collaborative relationships with community service providers and stakeholders.
- Develop strong working relationships with EWR service providers and stakeholder organizations.
- Monitor weather patterns using Environment Canada and other weather reporting organizations to determine, based on criteria, the operation of the EWR services.
- Notify the service providers of activation and deactivate when weather improves.
- Coordinate the formal notification of stakeholder organizations of the activation and deactivation.
- Coordinate community meetings every two months to discuss processes and activations throughout the winter period. These meetings are designed to improve communication with the community and key service providers with the EWR coordination organization and manage any concerns or issues as they arise.
- Provide media information and referral of media to appropriate individual to manage and monitor media.
- Monitor media for information or concerning articles and mitigate with the assistance of BC housing communications and outstanding issues in the community.
- Gather data, research and required information to support the annual reporting requirements for the EWR program.
- Develop an annual report for submission to BC housing as per contract obligations
- Bi-monthly community meetings and report back on EWR program activations, capacity levels, and operational concerns
Health & Safety (if applicable):
CRITICAL RELATIONSHIP MANAGEMENT
Governance Boards and Councils: None
Internal:
- Reports to the Housing and Social Services Manager.
- Works alongside the rest of the Housing and Social Services department.
- Interacts with clients and residents.
External:
- Community service providers, BC housing communications, community stakeholder agencies.
MANAGERIAL RESPONSIBILITY:
- Reports directly to: Reports to the Housing and Social Services Manager.
- Direct reports: None
FINANCIAL AND MATERIALS MANAGEMENT:
- Material: Manage annual data collection on operational nights, weather patterns and activations through the contract period.
- Financial: No financial management responsibilities, all expenditures will be cleared through management.
Working Conditions:
- Shared office at ARC or work from home arrangement for the period of the contract with weekly meetings with management and service providers as required.
- Up to 10% travel for community meetings may be required
The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct.
education, experience, AND Qualifications:
- Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
- Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
- Ability to provide an original copy of a Background Check that is satisfactory to The Salvation Army, in its sole discretion, is required, including Child Check (if appropriate).
Education, Qualifications and Certifications:
- Bachelor level degree in human services or equivalent combination of education and experience required.
- Clear criminal record check through the BC Criminal Record Review Program.
- Clear TB skin test required.
- Occupational First Aid Level 1 or equivalent.
Experience and Knowledge:
- 2-3 years’ experience coordinating community programs.
- 2 years’ experiencing building and maintaining relationships with stakeholders.
- Good understanding of EWR program and familiarity with service providers is an asset.
- Clear understanding of monitoring and projecting weather patterns is an asset.
- 2 years’ experience managing media and community relations.
- Solid knowledge of homeless and unhoused population.
Skills and Capabilities:
- Attention to detail, problem solving and analytical skills.
- Strong communication with internal and external customers.
- Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
- Strong relationship building skills and ability to maintain collaborative working relationships.
- Ability to quickly adapt to changing situations and make sound decisions in high-pressure environments.
- Strong analytical and critical thinking skills to effectively address challenges and find solutions.
- Ability to efficiently manage time and resources to ensure a timely and effective response.
- Ability to collect, manage, and disseminate data in an effective manner.
- Commitment to the Salvation Army’s mission, vision, and values.
Compensation:
The target hiring range for this position is $32.47 to $32.97 with a maximum of $33.47.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email
Recruitment.Accommodations@salvationarmy.ca
if you have a need for any accommodation and we will be pleased to discuss this with you.
About The Salvation Army
The Salvation Army is the nation's largest direct provider of social services.
Annually, we help millions overcome poverty, addiction, and spiritual and economic hardships by preaching the gospel of Jesus Christ and meeting human needs in His name without discrimination in nearly every zip code.
By providing food, shelter, eviction prevention assistance, emergency disaster relief, rehabilitation, after-school and summer youth programs, spiritual enrichment, and more, The Salvation Army is doing the most good at nearly 7,000 centers of operation around the country.
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.