Top Benefits
About the role
We are looking for an Account Service Representative to join our dynamic team of high-achieving professionals dedicated to delivering an exceptional client experience. As an Account Service Representative, you'll play a key role in managing and supporting a portfolio of Group Insurance & Retirement (Pension) clients.
*We strongly encourage First Nations and Indigenous applicants to self-declare in your cover letter.*
The Account Service Representative Will
- Managing an assigned block of clients, delivering consistent and proactive service
- Hosting employee meetings and training sessions for plan administrators (in-person and virtual)
- Educating plan members and administrators about their group insurance and retirement benefits
- Responding to client inquiries via email, phone, or meetings with professionalism and care
- Acting as a liaison between clients, insurance carriers, and internal teams
- Building strong, trusting relationships with new and existing clients
- Collecting and processing documentation accurately and on time
- Identifying and implementing solutions to maintain a high standard of service
- Ensuring service standards are met and tracked regularly
- Traveling to client sites, including multi-day overnight trips (driver’s license and reliable, late-model vehicle required)
- Supporting additional tasks and projects as needed
To be successful as a Account Service Representative with Life Benefit Solutions , you will need:
- Experience in group insurance, pension/retirement, or a related field (preferred, not required)
- A passion for delivering excellent client service
- Strong relationship-building skills and a genuine interest in community engagement
- Excellent communication skills, both written and verbal
- High attention to detail and strong organizational skills
- Ability to multitask, prioritize, and meet deadlines in a fast-paced environment
- Effective problem-solving and decision-making capabilities
- A self-starter attitude with the ability to work independently and as part of a team
- Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
What’s In It For You
- An opportunity to make a real impact in Indigenous communities across Canada
- Involvement in meaningful work supporting Truth and Reconciliation efforts
- Ongoing learning and collaboration with a supportive and experienced team
- Competitive compensation
- Comprehensive employee benefits and retirement programs
- A fun, flexible, and productive work environment
At Life Benefit Solutions and People Corporation, we are committed to fostering a respectful, inclusive, and accessible environment where all employees and clients feel supported and valued. We are proud to build a workforce that reflects the diversity of the communities we serve and to create an environment where everyone has the opportunity to thrive.
Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com.
About People Corporation
At People Corporation®, we are making a difference in the lives of more than one million Canadian employees and their families by providing employee group benefits, group retirement, wellness, and human resource solutions.
People Corporation is dedicated to helping businesses succeed. With offices and partner firms across the country, we offer expertise in your local market, while being supported by the resources of one of Canada’s fastest growing companies.
We specialize in:
Group Benefits Consulting and Advisory Services Third Party Administration Customized Billing and Reporting Sustainable Solutions Cost Containment Benchmarking Multiple Funding Arrangements Integrating Several Carrier Solutions into a Single Solution Preferred Supplier and Pharmacy Networks Disability Management Health Spending Accounts Wellness Solutions Value-Added Programs Best-in-Class Service Support backed by our Concierge Service Program
Our diverse team of experts provide industry-specific insight, and offer customized solutions designed to fit the unique needs of your business and your most valuable asset – your people. Visit peoplecorporation.com to experience the benefits of people.
Top Benefits
About the role
We are looking for an Account Service Representative to join our dynamic team of high-achieving professionals dedicated to delivering an exceptional client experience. As an Account Service Representative, you'll play a key role in managing and supporting a portfolio of Group Insurance & Retirement (Pension) clients.
*We strongly encourage First Nations and Indigenous applicants to self-declare in your cover letter.*
The Account Service Representative Will
- Managing an assigned block of clients, delivering consistent and proactive service
- Hosting employee meetings and training sessions for plan administrators (in-person and virtual)
- Educating plan members and administrators about their group insurance and retirement benefits
- Responding to client inquiries via email, phone, or meetings with professionalism and care
- Acting as a liaison between clients, insurance carriers, and internal teams
- Building strong, trusting relationships with new and existing clients
- Collecting and processing documentation accurately and on time
- Identifying and implementing solutions to maintain a high standard of service
- Ensuring service standards are met and tracked regularly
- Traveling to client sites, including multi-day overnight trips (driver’s license and reliable, late-model vehicle required)
- Supporting additional tasks and projects as needed
To be successful as a Account Service Representative with Life Benefit Solutions , you will need:
- Experience in group insurance, pension/retirement, or a related field (preferred, not required)
- A passion for delivering excellent client service
- Strong relationship-building skills and a genuine interest in community engagement
- Excellent communication skills, both written and verbal
- High attention to detail and strong organizational skills
- Ability to multitask, prioritize, and meet deadlines in a fast-paced environment
- Effective problem-solving and decision-making capabilities
- A self-starter attitude with the ability to work independently and as part of a team
- Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
What’s In It For You
- An opportunity to make a real impact in Indigenous communities across Canada
- Involvement in meaningful work supporting Truth and Reconciliation efforts
- Ongoing learning and collaboration with a supportive and experienced team
- Competitive compensation
- Comprehensive employee benefits and retirement programs
- A fun, flexible, and productive work environment
At Life Benefit Solutions and People Corporation, we are committed to fostering a respectful, inclusive, and accessible environment where all employees and clients feel supported and valued. We are proud to build a workforce that reflects the diversity of the communities we serve and to create an environment where everyone has the opportunity to thrive.
Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to careers@peoplecorporation.com.
About People Corporation
At People Corporation®, we are making a difference in the lives of more than one million Canadian employees and their families by providing employee group benefits, group retirement, wellness, and human resource solutions.
People Corporation is dedicated to helping businesses succeed. With offices and partner firms across the country, we offer expertise in your local market, while being supported by the resources of one of Canada’s fastest growing companies.
We specialize in:
Group Benefits Consulting and Advisory Services Third Party Administration Customized Billing and Reporting Sustainable Solutions Cost Containment Benchmarking Multiple Funding Arrangements Integrating Several Carrier Solutions into a Single Solution Preferred Supplier and Pharmacy Networks Disability Management Health Spending Accounts Wellness Solutions Value-Added Programs Best-in-Class Service Support backed by our Concierge Service Program
Our diverse team of experts provide industry-specific insight, and offer customized solutions designed to fit the unique needs of your business and your most valuable asset – your people. Visit peoplecorporation.com to experience the benefits of people.