

Top Benefits
About the role
Lolli & Pops Service Lead/Keyholder
Joining our team will be the sweetest decision you'll ever make!
At Lolli & Pops, we believe that candy is so much more than just candy. It has the power to say thank you, I love you, I celebrate you. And at its heart, candy Spreads Joy with Bits of Optimism. We offer an optimistic culture, a fast-paced work environment, and of course a sweet discount on sweet treats. We consider ourselves a Company of Firsts which means we love giving people their first opportunity at employment, their first key to a store, and even their first store to run on their own. As a part-time Service Lead, you are a keyholder and member of the leadership team. Our management team leaders are passionate, adaptable go-getters who care deeply about their team and their community. They ensure that every guest who enters our store has a positive and inspiring experience. Here are some of the things that you'll do each day:
Help drive store-level financial and operational results by monitoring the stores key performance indicator (KPI) targets and taking appropriate action to achieve store targets
Keep your team focused on guest engagement, sampling and sharing product knowledge
Maximize the overall performance of the team through product knowledge education, coaching selling skills and leading by example
Assist in training, developing and motivating team members
Assist the Store Manager with paperwork, ordering, inventory management
Maintain visual and merchandising standards and ensure store cleanliness
Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all team members
Be a champion of Lolli & Pops inside and outside of the store
Must be able to lift up to 25 pounds
About Lolli & Pops
We believe candy is so much more than candy.
It has the power to say thank you, I love you, I celebrate you. It can even express what’s impossible to say… At its core, candy is a delicious treat. At its heart, candy Spreads Joy and Bits of Optimism
That joy starts with the process of creation. Our thoughtfully curated gifts and indulgences are unique, delicious, unmatched in quality, and sourced from around the globe. Walking into one of our stores or shopping online is inviting and exciting, filled with high-quality products and eye-popping choice designed to inspire our guests and offer endless possibilities.
When a client buys a box of truffles or fills a bag or curates a box, they transform into a Dreamer, a Creator, a Giver. We’re here to empower their process of creation so they can spread versions of joy in their own unique way. We also want our customers to embrace the freedom to indulge in a bit of self-care, as it’s important to remember to be a Giver to ourselves.
Our mission is to create experiences that wow our guests by offering bits of optimism along the way. Our candies and chocolates and treats come with positive affirmations, encouraging bits of bravery, strength, hope, kindness, and other powerful words we need to hear each day. Generosity is essential to who we are, and we’re committed to delivering generous gestures and good surprises to each and every one of our clients, one ooey gooey bit at a time.
We’re suckers for our clients, and we’ll bend over backwards, sideways and upside down to help make their day better than it was before. We want to help our guests say thanks, express their love, celebrate life, and create memories for the day, or for a lifetime.
Similar Jobs


Top Benefits
About the role
Lolli & Pops Service Lead/Keyholder
Joining our team will be the sweetest decision you'll ever make!
At Lolli & Pops, we believe that candy is so much more than just candy. It has the power to say thank you, I love you, I celebrate you. And at its heart, candy Spreads Joy with Bits of Optimism. We offer an optimistic culture, a fast-paced work environment, and of course a sweet discount on sweet treats. We consider ourselves a Company of Firsts which means we love giving people their first opportunity at employment, their first key to a store, and even their first store to run on their own. As a part-time Service Lead, you are a keyholder and member of the leadership team. Our management team leaders are passionate, adaptable go-getters who care deeply about their team and their community. They ensure that every guest who enters our store has a positive and inspiring experience. Here are some of the things that you'll do each day:
Help drive store-level financial and operational results by monitoring the stores key performance indicator (KPI) targets and taking appropriate action to achieve store targets
Keep your team focused on guest engagement, sampling and sharing product knowledge
Maximize the overall performance of the team through product knowledge education, coaching selling skills and leading by example
Assist in training, developing and motivating team members
Assist the Store Manager with paperwork, ordering, inventory management
Maintain visual and merchandising standards and ensure store cleanliness
Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all team members
Be a champion of Lolli & Pops inside and outside of the store
Must be able to lift up to 25 pounds
About Lolli & Pops
We believe candy is so much more than candy.
It has the power to say thank you, I love you, I celebrate you. It can even express what’s impossible to say… At its core, candy is a delicious treat. At its heart, candy Spreads Joy and Bits of Optimism
That joy starts with the process of creation. Our thoughtfully curated gifts and indulgences are unique, delicious, unmatched in quality, and sourced from around the globe. Walking into one of our stores or shopping online is inviting and exciting, filled with high-quality products and eye-popping choice designed to inspire our guests and offer endless possibilities.
When a client buys a box of truffles or fills a bag or curates a box, they transform into a Dreamer, a Creator, a Giver. We’re here to empower their process of creation so they can spread versions of joy in their own unique way. We also want our customers to embrace the freedom to indulge in a bit of self-care, as it’s important to remember to be a Giver to ourselves.
Our mission is to create experiences that wow our guests by offering bits of optimism along the way. Our candies and chocolates and treats come with positive affirmations, encouraging bits of bravery, strength, hope, kindness, and other powerful words we need to hear each day. Generosity is essential to who we are, and we’re committed to delivering generous gestures and good surprises to each and every one of our clients, one ooey gooey bit at a time.
We’re suckers for our clients, and we’ll bend over backwards, sideways and upside down to help make their day better than it was before. We want to help our guests say thanks, express their love, celebrate life, and create memories for the day, or for a lifetime.