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IT Help Desk Technician

S3 Group Ltdabout 21 hours ago
Swift Current, SK
Mid Level
full_time

Top Benefits

RRSP matching

About the role

About S3 Group Ltd.

S3 Group Ltd. is a Saskatchewan-based manufacturer providing innovative solutions to the agricultural industry through multiple divisions across North America. We value innovation, teamwork, and quality in everything we do.

The Role

We are hiring an IT Help Desk Technician to support day-to-day IT needs and assist with maintaining core systems, including our Microsoft and Citrix environment. This position combines front-line user support with opportunities to take on more advanced infrastructure responsibilities.

Key Responsibilities

  • Respond to IT requests for hardware, software, accounts, and connectivity
  • Set up and maintain computers, phones, printers, and related equipment
  • Assist with Citrix environment and virtual desktop support, monitoring, and upgrades
  • Work with external vendors and document solutions to improve IT processes

Qualifications

  • 3+ years of IT support experience
  • Education in Computer Science/Information Technology or related field
  • Strong knowledge of Windows operating systems and Microsoft 365
  • Citrix experience strongly preferred
  • Basic networking knowledge (TCP/IP, DNS, VPN)
  • Clear communication skills and a customer-focused approach

Assets

Experience with SQL, Microsoft O365 Exchange, QuickBooks, and Crystal Reports; relevant certifications; and exposure to manufacturing or multi-division environments.

Why Join S3

We offer competitive wages, benefits, and RRSP matching, along with opportunities to keep learning and advancing. Take the next step in your career – come grow with us.

About S3 Group Ltd

Machinery Manufacturing
201-500

Welcome to the S3 Group of companies.

We provide a broad range of sole sourced solutions to multi-industry OEMs, distributors, dealers, and retail.

With deeply rooted values and a passion for sustainable farming practices, our heritage in agriculture is at the heart of our engineering and manufacturing processes. We take pride in pushing the envelope of performance while reducing input and energy costs. From initial conceptualizations to a working prototype, our advanced industrial design labs can get your product realized quickly.

Our team is skilled in both mechanical and electrical engineering as well as offering highly-specialized services in areas such as pneumatics. Our world-class design and testing capabilities include computational FEA (finite element analysis) for model, thermal and fluid dynamics, as well as lab and field testing and data collection. At the heart of every industrial design project, we remain focused on efficiency, quality, and the end-user experience.