DISPATCHER

ABOUT US

Ram Iron & Metal Inc is a privately owned Canadian Company that has been actively involved in the recycling industry since 1983. We are dealers, processors, and brokers of all grades of ferrous and non-ferrous metals. As a buyer and recycler of metals, we are proud of the continuing contributions we make towards the protection of our environment which is achieved through our waste reduction efforts.

Ram Iron & Metal is ISO certified for 9001, 14001 and 14001, These structured systems ensure that we are able to consistently meet the expectations and requirements of our customers, suppliers, employees, governing legislations and communities.

Maintaining these credentials are key to our overall business as they reinforce our continual quality and safety mindset, while providing clarity on how best to avoid or resolve any challenges. Moreover, they drive our organization’s improvements, as well as our employee training and development.

THE OPPORTUNITY

Ram Iron & Metal is looking for a competent and experienced Dispatcher to join our Team. The Dispatcher, under the direction of the General Manager, will plan, organize, direct, control and evaluate the operations of the Drivers. They will establish work schedules and routines and will be responsible to complete all necessary paperwork at the end of the shift, including daily logs, inspection logs, delivery receipts, vehicle inspection, and hours of service, following applicable provincial and federal regulations.

JOIN US

At RAM, it’s all about our people. RAM's growth is based on our purpose and a vision focused on excellence. Our measures of success.

• Environmental protections of reducing our carbon footprint through positive metal recycling
• A culture of Safety, for everyone!
• Continuous improvement through our ISO initiatives and objectives under our quality management and environmental commitments
• Personal and professional growth of each employee
• Customer satisfaction

Ram Iron & Metal Inc offers great career opportunities with competitive compensation, including Benefits, Group RRSP matching, Profit Sharing, Safety Incentives and Personal Paid Days, Personal Protective Equipment Allowance, and other incentives to attract, retain and support our talent.

OVERVIEW

The successful candidate must maintain accurate and complete records associated with the dispatch of vehicles. This position will also receive requests for assistance or service; contact appropriate parties.

RESPONSIBILITIES & ACCOUNTABILITES

• Co-ordinate, assign and review the duties of Drivers to ensure that procedures, legislative requirements, and customer demands are continuously met.
• Input or revise orders. Collect work orders from Drivers and ensure information is accurate.
• Communicate to Drivers regularly regarding internal and external changes,
• Direct the pickup and delivery by appropriately assigning Drivers to trucks.
• Haul metal waste from various commercial customers,
• Maintain accurate and complete records associated with the dispatch of vehicles.
• Dispatch drivers based on asset required (BIN, Lugger, dump truck, container) in accordance with schedules, work orders, or as demanded by the nature of the situation.
• Check all load-related documentation to ensure that it is complete and accurate.
• Provide updates to customers of any route and or traffic issues for estimated time of delivery and or of alternate solutions.
• Establish daily work schedules and routines for Drivers up to and including fifty (50) hours of straight time, up to sixty hours if required overtime will apply.
• Configure routes for pickup and delivery schedules.
• Schedule sales loads (sold material) for delivery going outbound from the company facility.
• Advise drivers of route and traffic problems such as construction, accidents, congestion, weather conditions, weight and size restrictions and other information.
• Fleet management to ensure Preventative Maintenance is scheduled, based on run time and Driver schedule to minimize downtime.
• Monitor work related accidents, and incidents. Ensure that incident reports are accurately and promptly completed. Report incidents and accidents to management promptly.
• Report to the General Manager to ensure that the Diver Evaluation be completed when there is an accident, near miss, injury, or absence from work, to ensure that the Driver is competent.
• Monitor Driver’s workloads and locations using the GPS system.
• Ensure smooth operation of asset allocation when BINS has been reported for repair by all means such as driver, customer and or sales notification.
• View and monitor fleet Management to ensure drivers are not exceeding 105km/hr or 64m miles/hr not making greater than 15 minute stops a day for breaks and are following the route assigned.
• Keeps records of pre-inspections logs, hours of service, and maintenance records of all trucks and equipment on a weekly basis.
• Plan and develop agenda and minutes on monthly safety talks with Drivers (usually 1st Wednesday of every month).
• Responsible for ensuring spill drills are done every 6 months with the drivers.
• Monthly, check to ensure that the fire extinguishes in the truck cab are inspected and the safety equipment is inspected and or stocked as the spill absorbent.
• Other duties as required, not limited to responsibilities listed above.

QUALIFICATIONS & EXPERIENCE

• Certifications or licenses appropriate to the transportation industry.
• Degree or diploma in related field.
• Three (3) years of related experience in the transportation industry.
• Valid driver’s license with a clean driving abstract.
• Demonstrated knowledge of Canadian driving rules and regulations.
• Highly developed understanding of transportation industry regulations, standards, and best practices.
• Ability to effectively communicate both verbally and in writing.
• Ability to prioritize and manage conflicting demands.
• Demonstrated time management skills.

COMPETENCIES

• Communication
• Attention to Detail
• Drive for Results
• Problem Solving
• Planning & Time Management
• Multi-Tasking
• Integrity
• Work Ethic
• Customer Centricity
• Professionalism
• Technically Savvy

WORKING ENVIRONMENT

The working environment is busy and fast paced, with regular and ongoing interactions with colleagues, management, and the public at large. There may be frequent interruptions, and from time to time be noisy. The employee must have knowledge of how to manage their own personal safety under these conditions.

PHYSICAL DEMANDS

While performing the responsibilities of the job, the employee is required to be able to lift up to and including 30lbs, sit and/or stand for extended periods of time and reach with arms/hands. Walking, walking up/down stairs, standing, bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items is occasionally required.

DIVERSITY AND ACCOMODATION

RAM has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where Everyone has the tools to reach their full potential. We value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our team to begin a conversation about your individual accessibility needs throughout the hiring process.