Manager, LMS, Policies & Student Resources
About the role
Manager, Learning Management System (LMS), Policies & Student Resources, Temporary Full-Time
Professional Practice, Welland Site
Hours of work: 75 hours per pay period
Union: Non Union
Position Objective
Reporting to the Director, Interprofessional Practice, Ethics & Education, the successful candidate provides leadership and support in the administration and maintenance of the Learning Management and Policies and Procedures systems as well as Student Resources department within Niagara Health. The successful candidate will have experience as a collaborative leader who has experience with the management of an LMS and Policies system across a large multi-site hospital system or similar organization. The role will develop and maintain learning content using content creation tools, along with the infrastructure that will support, guide and assist course developers and subject maters experts to acquire product familiarity and the ability to create a variety of e-Learning materials using best-practices within the LMS and Policy & Procedure management systems. Responsibilities will also include leading the Student Resources department including oversight related to administration of student placements and liaising with academic partners to successfully support integration within Niagara Health. Additional responsibilities include administration regarding Library services; monitoring program activities; and making recommendations to support ongoing quality learning and policy development; establishing and fostering linkages with academic partners; development and support of program specific change management initiatives; establishing strong hospital/community linkages and opportunities for partnership; developing program goals and objectives; prioritizing content requests, and assuming the lead role on special projects and new initiatives as required. This position will be located primarily at the Welland Site however travel will be required to other sites as required.
Qualifications
- Bachelors' degree in instructional Technology, Learning Technologies or related field or equivalent work experience
- Experience working in a health care setting
- Demonstrated experience in budget development, fiscal planning, and financial management, with a proven ability to monitor and control expenditures in line with organizational goals and priorities
- Strong understanding of financial reporting, cost analysis, and variance analysis, with the ability to make data-driven decisions to ensure budget adherence and optimize resource allocation
- Experienced people manager with demonstrated ability to lead, coach, and support diverse teams to achieve high performance and foster professional growth
- Experience in developing and maintaining strong academic partnerships, including collaboration with universities, colleges, to advance organizational goals
- Knowledge of theories, principles, methods and techniques relevant in the field of instructional technologies and the ability to translate the knowledge into engaging deliverables with a focus on e-learning
- Two to four years' experience in instructional design development of interactive, blended learning programs using multi-channel content creation, and delivery methodology
- Advanced knowledge in managing all functionality of a learning management system in conjunction with SCORM, AICC and CM15 standards
- Advanced ability using Microsoft applications including Outlook, Excel and Word
- Advanced ability to maneuver SharePoint sites and SharePoint workflows
- Excellent verbal and written presentation and communication skills
- Excellent ability to develop content into engaging and accessible training and learning solutions
- Excellent ability to prepare and deliver presentation on digital media and multi-media related topics
- Excellent organizational, project management and coordination skills
- Flexible, self-directed and able to work effectively with minimal supervision
How to Apply:
If you are interested in this position, please visit our careers page by 11:59pm October 6, 2025 and submit an application through eRecruit. (Reference Job Posting #41688) Please note - you will need to create an eRecruit profile to apply.
At Niagara Health, we value diversity, equity and inclusion, and welcome applications from all people. We are especially interested in hearing from you if you are excited about being part of a respectful and hard-working team in the beautiful Niagara Region, have a passion for service and excellence in healthcare, have a background or related expertise in the healthcare environment, supporting patient care and providing extraordinary customer-service.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
At Niagara Health, we are committed to advancing diversity, equity and inclusion. As a part of this work, we collect information on Ontario Human Rights Code grounds and non-Code grounds in order to: hire and retain diverse talent, prevent and/or address systemic barriers to access and opportunity, improve service delivery and programs and advance diversity and inclusion overall. All identification questions are optional and include a "prefer not to answer" option.
About Niagara Health System
Niagara Health is on a bold new journey to create a healthier Niagara.
Our CORE values inspire us to be EXTRAORDINARY: Compassion in Action, Driven by Optimism, Achieving Ambitious Results.
We are a regional healthcare provider with multiple sites and a growing network of community-based services. Our team is made up of more than 4,800 employees, 600 physicians and 850 volunteers who we count on to deliver extraordinary caring to every person, every time.
We provide a wide range of inpatient and outpatient services to more than 450,000 residents across Niagara, including Acute Care, Cancer Care, Cardiac Care, Complex Care, Emergency and Urgent Care, Kidney Care, Long-Term Care, Mental Health and Addictions, Stroke Care and Surgical Care.
Our Accreditation with Exemplary Standing is a clear demonstration of our team's commitment to the highest safety and quality standards. As a community-based academic centre, teaching and learning, research, innovation and partnership are propelling us as we imagine a healthier Niagara.
For the second straight year, Niagara Health has been selected as one of Hamilton-Niagara's Top Employers. The annual competition, organized by the editors of Canada's Top 100 Employers, recognizes employers in the Hamilton-Niagara area that lead their industries in offering exceptional places to work.
Manager, LMS, Policies & Student Resources
About the role
Manager, Learning Management System (LMS), Policies & Student Resources, Temporary Full-Time
Professional Practice, Welland Site
Hours of work: 75 hours per pay period
Union: Non Union
Position Objective
Reporting to the Director, Interprofessional Practice, Ethics & Education, the successful candidate provides leadership and support in the administration and maintenance of the Learning Management and Policies and Procedures systems as well as Student Resources department within Niagara Health. The successful candidate will have experience as a collaborative leader who has experience with the management of an LMS and Policies system across a large multi-site hospital system or similar organization. The role will develop and maintain learning content using content creation tools, along with the infrastructure that will support, guide and assist course developers and subject maters experts to acquire product familiarity and the ability to create a variety of e-Learning materials using best-practices within the LMS and Policy & Procedure management systems. Responsibilities will also include leading the Student Resources department including oversight related to administration of student placements and liaising with academic partners to successfully support integration within Niagara Health. Additional responsibilities include administration regarding Library services; monitoring program activities; and making recommendations to support ongoing quality learning and policy development; establishing and fostering linkages with academic partners; development and support of program specific change management initiatives; establishing strong hospital/community linkages and opportunities for partnership; developing program goals and objectives; prioritizing content requests, and assuming the lead role on special projects and new initiatives as required. This position will be located primarily at the Welland Site however travel will be required to other sites as required.
Qualifications
- Bachelors' degree in instructional Technology, Learning Technologies or related field or equivalent work experience
- Experience working in a health care setting
- Demonstrated experience in budget development, fiscal planning, and financial management, with a proven ability to monitor and control expenditures in line with organizational goals and priorities
- Strong understanding of financial reporting, cost analysis, and variance analysis, with the ability to make data-driven decisions to ensure budget adherence and optimize resource allocation
- Experienced people manager with demonstrated ability to lead, coach, and support diverse teams to achieve high performance and foster professional growth
- Experience in developing and maintaining strong academic partnerships, including collaboration with universities, colleges, to advance organizational goals
- Knowledge of theories, principles, methods and techniques relevant in the field of instructional technologies and the ability to translate the knowledge into engaging deliverables with a focus on e-learning
- Two to four years' experience in instructional design development of interactive, blended learning programs using multi-channel content creation, and delivery methodology
- Advanced knowledge in managing all functionality of a learning management system in conjunction with SCORM, AICC and CM15 standards
- Advanced ability using Microsoft applications including Outlook, Excel and Word
- Advanced ability to maneuver SharePoint sites and SharePoint workflows
- Excellent verbal and written presentation and communication skills
- Excellent ability to develop content into engaging and accessible training and learning solutions
- Excellent ability to prepare and deliver presentation on digital media and multi-media related topics
- Excellent organizational, project management and coordination skills
- Flexible, self-directed and able to work effectively with minimal supervision
How to Apply:
If you are interested in this position, please visit our careers page by 11:59pm October 6, 2025 and submit an application through eRecruit. (Reference Job Posting #41688) Please note - you will need to create an eRecruit profile to apply.
At Niagara Health, we value diversity, equity and inclusion, and welcome applications from all people. We are especially interested in hearing from you if you are excited about being part of a respectful and hard-working team in the beautiful Niagara Region, have a passion for service and excellence in healthcare, have a background or related expertise in the healthcare environment, supporting patient care and providing extraordinary customer-service.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
At Niagara Health, we are committed to advancing diversity, equity and inclusion. As a part of this work, we collect information on Ontario Human Rights Code grounds and non-Code grounds in order to: hire and retain diverse talent, prevent and/or address systemic barriers to access and opportunity, improve service delivery and programs and advance diversity and inclusion overall. All identification questions are optional and include a "prefer not to answer" option.
About Niagara Health System
Niagara Health is on a bold new journey to create a healthier Niagara.
Our CORE values inspire us to be EXTRAORDINARY: Compassion in Action, Driven by Optimism, Achieving Ambitious Results.
We are a regional healthcare provider with multiple sites and a growing network of community-based services. Our team is made up of more than 4,800 employees, 600 physicians and 850 volunteers who we count on to deliver extraordinary caring to every person, every time.
We provide a wide range of inpatient and outpatient services to more than 450,000 residents across Niagara, including Acute Care, Cancer Care, Cardiac Care, Complex Care, Emergency and Urgent Care, Kidney Care, Long-Term Care, Mental Health and Addictions, Stroke Care and Surgical Care.
Our Accreditation with Exemplary Standing is a clear demonstration of our team's commitment to the highest safety and quality standards. As a community-based academic centre, teaching and learning, research, innovation and partnership are propelling us as we imagine a healthier Niagara.
For the second straight year, Niagara Health has been selected as one of Hamilton-Niagara's Top Employers. The annual competition, organized by the editors of Canada's Top 100 Employers, recognizes employers in the Hamilton-Niagara area that lead their industries in offering exceptional places to work.