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Marketing & Customer Engagement Intern (12 Months)

BMW Group1 day ago
Hybrid
Richmond Hill, ON
Junior
internship

Top Benefits

Award-winning culture
Cutting edge innovation
Flexible working models

About the role

BMW Group Financial Services Canada1 day ago

Hybrid

Richmond Hill, Ontario

Junior

internship

Top Benefits

Award-winning culture

Cutting edge innovation

Flexible working models

About the role

A GOOD INTERNSHIP IS NEVER HANDS OFF. SHARE YOUR PASSION. We believe in creating an environment where our interns really can learn by doing and where they are given their own areas of responsibility right from the start of their time with us. That’s why our experts will treat you as part of the team from day one, encourage you to bring your own ideas to the table – and give you the opportunity to really show what you can do.

About The Position. Reporting to the Manager, Marketing & Customer Engagement, the Marketing and Customer Engagement Intern provides direct support to the MCE Team. Specific responsibilities include but are not limited to BMW Group Financial Services (FS) CRM support, support with system-based projects, preparation of presentations, and other admin related responsibilities.

Key Accountabilities Of The Function. FS Campaign Support:

  • Support with data requests to FS IT
  • Target segmentation (data list manipulation)
  • Retailer list divisions
  • Support the initial round FS scrubbing
  • HTML development support (internal and external, email/Secure Message Centre)
  • Editing HTMLs
  • Review legal footers, links and copy alignment
  • Review communication material to ensure adherence to Corporate and Brand Guidelines
  • Assisting in the email / secure message centre / letter approval process
  • Support with Siebel email / Secure Message Centre testing
  • Meeting Minutes / campaign report summaries
  • Retailer Communication support (HTML Emails)
  • Estimate procurement from partner vendors
  • Support with system-based projects:
  • Follow ups with stakeholders, approval support
  • Ticket submissions
  • Vendor inquiry management
  • Project requirements documentation

Admin Support

  • Translation request management support
  • Customer communication fulfillment
  • Fulfillment of FS Merchandise to the Retailer Network
  • PowerPoint Slides presentation support for FS departments
  • Ad-hoc reporting for Sales and Marketing Departments

Qualifications.

  • Current student or recent graduate, preferably with a business or marketing communications focus.
  • Minimum one year experience within Marketing, Communications, Financial Services or Sales.
  • SAP experience as asset.
  • Bilingualism (English/French) a strong asset.
  • Experience in HTML coding/creation.
  • Ability to work on multiple projects and thrive in a fast paced environment
  • Strong organizational and analytical skills
  • Strong knowledge in MS Office, particularly Excel and PowerPoint
  • Excellent teamwork, verbal and written communication skills
  • Exceptional attention to detail and ability to meet deadlines

Benefits Of Working At BMW Group Canada Include

  • An award-winning culture.
  • Cutting edge innovation and creativity.
  • Flexible working models. **
  • World-class office space.
  • Fresh & nutritious meals in our amazing fully staffed, and subsidized, onsite cafeteria.
  • Fully stocked coffee/tea bar.
  • We encourage interested candidates who may legally work in Canada to apply for the role. Our organization follows a hybrid work structure. To be eligible for this role, candidates are expected to work from our Head Office in Richmond Hill, Ontario three times in a week.

At the BMW Group, we place great importance on equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience, and skills of the applicants.

Learn more here.

About BMW Group Financial Services Canada

Financial Services

51-200

Overview

BMW Group Financial Services is an integral arm of the BMW Group and is represented in over 54 countries. With assets exceeding $140 billion, BMW Group Financial Services is one of the world's leading financial services entities.

BMW Group Financial Services Canada was established in 1994 and has grown to become one of the largest automotive finance entities in the country. Servicing over 150,000 Retail Customers, and our broad network of Retailers in Canada, BMW Group Financial Services Canada provides unparalleled service and professional auto financing advice.

About BMW Group

Motor Vehicle Manufacturing
10,000+

With its four brands BMW, MINI, Rolls-Royce and BMW Motorrad, the BMW Group is the world’s leading premium manufacturer of automobiles and motorcycles and also provides premium financial services. The BMW Group production network comprises over 30 production sites worldwide; the company has a global sales network in more than 140 countries.

In 2024, the BMW Group sold over 2.45 million passenger vehicles and more than 210,000 motorcycles worldwide. The profit before tax in the financial year 2023 was € 17.1 billion on revenues amounting to € 155.5 billion. As of 31 December 2023, the BMW Group had a workforce of 154,950 employees.

The economic success of the BMW Group has always been based on long-term thinking and responsible action. Sustainability is a key element of the BMW Group’s corporate strategy and covers all products from the supply chain and production to the end of their useful life.