Top Benefits
About the role
Doing business to business, person to person. Payworks is a leading workforce management solutions provider and multi-year winner of the Canada’s Best Managed Companies program. We are proud to be Canadian owned and operated as well as committed to developing world-class products and providing a progressive workplace culture where Doing Right by Peopleis our purpose.
With clients of all sizes from coast to coast and more than 600 employees, we currently have an exciting opportunity on our Product Management team for the right candidate. Because when it comes to great people, there’s always room for one more.
DOING RIGHT BY PEOPLE – IT’S WHAT WE DO
Reporting to the Team Lead, as a Product Designer, you’ll help shape the future of Payworks’ workforce management solutions. You’ll transform complex workflows into simple, accessible experiences that empower thousands of businesses and employees across Canada. Collaborating with cross-functional teams, you’ll advocate for users at every stage of the product lifecycle, balancing creativity with practicality to deliver products that people trust and enjoy using.
WHY YOU SHOULD CHOOSE PAYWORKS
- Comprehensive employer paid benefits, including a Health Spending Account for you and your family and excellent pension plan with employer contributions.
- Plenty of professional development opportunities.
- Community-minded culture – Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”.
- Time and flexibility to meet your needs – Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
- Cool perks – Annual Lifestyle Spending Account, Costco membership, fun office environment and events and more!
THE ROLE
Research & Discovery
+ Analyze user needs, industry trends, and competitor offerings to uncover opportunities.
- Conduct Competitive Research to identify what is happening in the completive landscape behaviour and how product designs are affected.
Design & Prototyping
+ Develop user journeys, wireframes, mock-ups, and high-fidelity prototypes that communicate end-to-end solutions.
- Contribute to our design system by creating reusable, accessible components and documentation.
Validation & Iteration
+ Run usability and user acceptance testing with internal and external users.
- Use Figma and Maze to create interactive prototypes and gather feedback.
- Iterate on designs based on testing insights, balancing business goals with user needs.
Design Advocacy & Collaboration
+ Champion accessibility and inclusive design practices across product teams.
- Participate in design reviews, team rituals, and sprint ceremonies to keep projects aligned.
WHAT YOU’LL NEED TO SUCCEED
- 2+ years of professional experience in UX, UI, or Product Design roles, with a portfolio demonstrating strong design thinking and execution.
- Post-secondary education or equivalent experience in UX/UI, Human-Centered Interaction, or related field.
- Proven experience in UX, UI, or Product Design, with strong knowledge of usability, accessibility, and design principles.
- Basic understanding of HTML, CSS, and JavaScript frameworks (React/Vue preferred).
- Experience designing for enterprise SaaS solutions across multiple platforms (web, iOS, Android).
- Ability to communicate design decisions clearly to both technical and non-technical audiences.
Please provide a link to your portfolio on your résumé.
We are proud to support a Flexible Work Plan that recognizes the diverse needs and lifestyles of our people. The Product Designer has the option to work fully at the Payworks office or on a hybrid work model, working in the office at least three (3) days a week.
Payworks is committed to providing an inclusive, accessible environment, and collaborating with employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. Payworks welcomes and encourages applications from all persons. Individuals applying for employment with Payworks may request accommodations at all stages of recruitment and employment from Human Resources.
Employees at Payworks’ come from different backgrounds, and we celebrate those differences. We are looking for the best candidate for this opportunity, but do not expect applicants to meet every qualification in order to be considered.
Top Benefits
About the role
Doing business to business, person to person. Payworks is a leading workforce management solutions provider and multi-year winner of the Canada’s Best Managed Companies program. We are proud to be Canadian owned and operated as well as committed to developing world-class products and providing a progressive workplace culture where Doing Right by Peopleis our purpose.
With clients of all sizes from coast to coast and more than 600 employees, we currently have an exciting opportunity on our Product Management team for the right candidate. Because when it comes to great people, there’s always room for one more.
DOING RIGHT BY PEOPLE – IT’S WHAT WE DO
Reporting to the Team Lead, as a Product Designer, you’ll help shape the future of Payworks’ workforce management solutions. You’ll transform complex workflows into simple, accessible experiences that empower thousands of businesses and employees across Canada. Collaborating with cross-functional teams, you’ll advocate for users at every stage of the product lifecycle, balancing creativity with practicality to deliver products that people trust and enjoy using.
WHY YOU SHOULD CHOOSE PAYWORKS
- Comprehensive employer paid benefits, including a Health Spending Account for you and your family and excellent pension plan with employer contributions.
- Plenty of professional development opportunities.
- Community-minded culture – Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”.
- Time and flexibility to meet your needs – Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.
- Cool perks – Annual Lifestyle Spending Account, Costco membership, fun office environment and events and more!
THE ROLE
Research & Discovery
+ Analyze user needs, industry trends, and competitor offerings to uncover opportunities.
- Conduct Competitive Research to identify what is happening in the completive landscape behaviour and how product designs are affected.
Design & Prototyping
+ Develop user journeys, wireframes, mock-ups, and high-fidelity prototypes that communicate end-to-end solutions.
- Contribute to our design system by creating reusable, accessible components and documentation.
Validation & Iteration
+ Run usability and user acceptance testing with internal and external users.
- Use Figma and Maze to create interactive prototypes and gather feedback.
- Iterate on designs based on testing insights, balancing business goals with user needs.
Design Advocacy & Collaboration
+ Champion accessibility and inclusive design practices across product teams.
- Participate in design reviews, team rituals, and sprint ceremonies to keep projects aligned.
WHAT YOU’LL NEED TO SUCCEED
- 2+ years of professional experience in UX, UI, or Product Design roles, with a portfolio demonstrating strong design thinking and execution.
- Post-secondary education or equivalent experience in UX/UI, Human-Centered Interaction, or related field.
- Proven experience in UX, UI, or Product Design, with strong knowledge of usability, accessibility, and design principles.
- Basic understanding of HTML, CSS, and JavaScript frameworks (React/Vue preferred).
- Experience designing for enterprise SaaS solutions across multiple platforms (web, iOS, Android).
- Ability to communicate design decisions clearly to both technical and non-technical audiences.
Please provide a link to your portfolio on your résumé.
We are proud to support a Flexible Work Plan that recognizes the diverse needs and lifestyles of our people. The Product Designer has the option to work fully at the Payworks office or on a hybrid work model, working in the office at least three (3) days a week.
Payworks is committed to providing an inclusive, accessible environment, and collaborating with employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. Payworks welcomes and encourages applications from all persons. Individuals applying for employment with Payworks may request accommodations at all stages of recruitment and employment from Human Resources.
Employees at Payworks’ come from different backgrounds, and we celebrate those differences. We are looking for the best candidate for this opportunity, but do not expect applicants to meet every qualification in order to be considered.