DRIVING POSSIBILITIES

Position: Parts Advisor

Status: Full-Time

Dealership: OpenRoad Auto (TOYN) Limited, O/A NewRoads Toyota Newmarket

Department: Parts

Our dealership is extremely busy and enjoys an excellent reputation in the local community. We’re looking for a Parts Advisor who can thrive in a fast-paced setting and manage a high volume each month.

We offer desirable working hours, attractive compensation, comprehensive health and dental benefits, RRSP matching, professional development opportunities, an employee recognition program, a supportive team environment, and much more!

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 23 automotive brands across 44 locations) with a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are excited to continually learn, work hard, and take ownership of their role.

And while we’re big, we still run our dealerships where no one is just a number and where all associates matter. Culture is key.

If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!

PARTS ADVISOR:

An Automotive Parts Advisor plays a critical role in the daily operations of a dealership by managing the sourcing, inventory, and distribution of automotive parts and accessories. They act as the connection between technicians, service advisors, customers, and manufacturers to ensure the right parts are available when needed.

ROLE & RESPONSIBILITIES:

• Handling parts requirements of customers through counter service and sales.

• Preparing detailed invoices and customer statements.

• Assisting with shipping as necessary.

• Supplying service technicians with parts ordered through parts requisition forms.

• Answering phone calls on an ongoing basis.

• Maintaining the inventory and cleanliness of the Parts Department.

• Verifying receiving shipments by checking orders against packing lists.

• Assisting in keeping parts clean and shelf section area stocked and orderly.

• Following up on shortages and expediting through reporting to the Parts Manager.

• Ensuring accuracy in all transactions, inventory, and procedures.

• Working in partnership with Store Managers and other employees to maximize store sales and in-store presence.

• When necessary, helping in the delivery of parts to clients.

• Personal Protective Equipment (safety glasses and safety shoes) to be worn at all times when necessary;

• Performing other duties as required.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Strong knowledge of automotive parts, vehicle systems, inventory processes, and dealership operations.
• Excellent customer service, communication, and relationship-building skills with customers, technicians, and vendors.
• Ability to accurately identify, source, and manage parts using dealership software and manufacturer catalogues.
• Strong organizational, multitasking, and time management skills in a fast-paced environment.
• High attention to detail with the ability to maintain accuracy in ordering, inventory control, and invoicing.
• Problem-solving abilities and adaptability to changing technology, priorities, and customer needs.
• Professional, reliable, and team-oriented attitude with a commitment to efficiency, safety, and customer satisfaction.

We are Hiring!

This position is currently vacant, and we are actively hiring!

Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will delay your application.

We are an equal opportunity employer that embraces diversity. We stand behind our associates' growth to help them achieve their vision and goals.

JOIN US AND FLOURISH!

We thank all those who have applied. Only those considered for the position will be contacted.