Manager, Customer Relations Management-Marketing Technology - 1 FT
About the role
This position will create a holistic "Player 360 View" using data and technology to drive revenue and enhance customer engagement. The Manager of Customer Relationship Management & Marketing Technology will develop and execute targeted marketing campaigns that will increase the effectiveness of marketing efforts while ensuring compliance with gaming regulations, responsible gaming practices, fraud prevention, and the integrity of SIGA's operations.
Serve as the primary point of contact for all Customer Relationship Management and Marketing Technology related matters, taking ownership of the platform's functionality, enhancements, and roadmap. Provide technical, hands-on guidance to team members when developing automated data workflows and Business Intelligence (BI) reporting. Manage projects and collaborate with other business units while ensuring an agile and collective approach. Plan and provide design consultation to other departments to translate business requirements into workable solutions. Participate in other projects and activities as required, in support of SIGA's priorities.
Bachelor's degree in IT, Business, Marketing, Arts, or other related field; an equivalent combination of training and experience may be considered. Master's degree in Business, Statistics, or other related field is an asset. Minimum of 5 years' experience in data analysis and customer relationship management strategy development. Experience in project management. Experience in technology product marketing, SaaS, hospitality and entertainment.
Why SIGA?
SIGA is a First Nation employer of choice in the province, with a focus on quality of life and an inclusive work environment that embodies a strong sense of belonging for employees. As a non-profit, 100% of our net income goes back to our communities. Since our inception more than 30 years ago, SIGA has returned $1.9 billion back to our beneficiaries.
For the third consecutive year, SIGA is proud to be named a Saskatchewan Top Employer by Canada’s Top 100 Employers. Now in its 21st year, Saskatchewan’s Top Employers is a special designation that recognizes employers that lead their industries in offering exceptional places to work.
Work Eligibility?
To be employed with SIGA, you must meet the following criteria:
- At least 19 years of age
- Ability to obtain and maintain a Gaming Employee Certificate of Registration from the Saskatchewan Liquor Gaming Authority / Indigenous Gaming Regulators
- You must be legally entitled to work in Canada
Additional Information
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
For more information regarding this competition, or if you require an accommodation or support, please contact the Talent Acquisition Team at talentacquisition@siga.sk.ca
Applicants should note that SIGA does not currently participate in the Saskatchewan Immigrant Nominee Program (SINP) for this type of position and will not support a SINP Job Approval.
Apply today!
Once employed with SIGA there are many opportunities for learning, growth and advancement throughout the company. We take great pride in being a preferred employer and aspire to attract the very best and very brightest to become part of our family. We look forward to reviewing your application.
Not the right fit? Search for Manager, Customer Relations Management jobs in Saskatoon, SK
About Saskatchewan Indian Gaming Authority
SIGA provides first-class entertainment to patrons across Saskatchewan through our seven casino destinations. SIGA casinos deliver entertainment and excitement, offering slot machines, live table games, electronic table games, live on-stage entertainment and food and beverage services. SIGA employees provide a second-to-none customer service experience, rooted in traditional First Nation hospitality and culture. Under The First Nations Gaming Act, 1995, the Federation of Sovereign Indigenous Nations, formerly the Federation of Saskatchewan Indian Nations Inc. (FSIN), created the Saskatchewan Indian Gaming Authority. Since 1996, SIGA has been incorporated under The Non-Profit Corporation Act, 1995, of Saskatchewan with all profits returned to our beneficiaries.
As a responsible corporate citizen, SIGA has made a commitment to our customers, employees, stakeholders, and suppliers to advocate the responsible use of our gaming products and minimize the potential for harm. SIGA is the operator of seven First Nation owned casinos located across Saskatchewan.
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Manager, Customer Relations Management-Marketing Technology - 1 FT
About the role
This position will create a holistic "Player 360 View" using data and technology to drive revenue and enhance customer engagement. The Manager of Customer Relationship Management & Marketing Technology will develop and execute targeted marketing campaigns that will increase the effectiveness of marketing efforts while ensuring compliance with gaming regulations, responsible gaming practices, fraud prevention, and the integrity of SIGA's operations.
Serve as the primary point of contact for all Customer Relationship Management and Marketing Technology related matters, taking ownership of the platform's functionality, enhancements, and roadmap. Provide technical, hands-on guidance to team members when developing automated data workflows and Business Intelligence (BI) reporting. Manage projects and collaborate with other business units while ensuring an agile and collective approach. Plan and provide design consultation to other departments to translate business requirements into workable solutions. Participate in other projects and activities as required, in support of SIGA's priorities.
Bachelor's degree in IT, Business, Marketing, Arts, or other related field; an equivalent combination of training and experience may be considered. Master's degree in Business, Statistics, or other related field is an asset. Minimum of 5 years' experience in data analysis and customer relationship management strategy development. Experience in project management. Experience in technology product marketing, SaaS, hospitality and entertainment.
Why SIGA?
SIGA is a First Nation employer of choice in the province, with a focus on quality of life and an inclusive work environment that embodies a strong sense of belonging for employees. As a non-profit, 100% of our net income goes back to our communities. Since our inception more than 30 years ago, SIGA has returned $1.9 billion back to our beneficiaries.
For the third consecutive year, SIGA is proud to be named a Saskatchewan Top Employer by Canada’s Top 100 Employers. Now in its 21st year, Saskatchewan’s Top Employers is a special designation that recognizes employers that lead their industries in offering exceptional places to work.
Work Eligibility?
To be employed with SIGA, you must meet the following criteria:
- At least 19 years of age
- Ability to obtain and maintain a Gaming Employee Certificate of Registration from the Saskatchewan Liquor Gaming Authority / Indigenous Gaming Regulators
- You must be legally entitled to work in Canada
Additional Information
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
For more information regarding this competition, or if you require an accommodation or support, please contact the Talent Acquisition Team at talentacquisition@siga.sk.ca
Applicants should note that SIGA does not currently participate in the Saskatchewan Immigrant Nominee Program (SINP) for this type of position and will not support a SINP Job Approval.
Apply today!
Once employed with SIGA there are many opportunities for learning, growth and advancement throughout the company. We take great pride in being a preferred employer and aspire to attract the very best and very brightest to become part of our family. We look forward to reviewing your application.
Not the right fit? Search for Manager, Customer Relations Management jobs in Saskatoon, SK
About Saskatchewan Indian Gaming Authority
SIGA provides first-class entertainment to patrons across Saskatchewan through our seven casino destinations. SIGA casinos deliver entertainment and excitement, offering slot machines, live table games, electronic table games, live on-stage entertainment and food and beverage services. SIGA employees provide a second-to-none customer service experience, rooted in traditional First Nation hospitality and culture. Under The First Nations Gaming Act, 1995, the Federation of Sovereign Indigenous Nations, formerly the Federation of Saskatchewan Indian Nations Inc. (FSIN), created the Saskatchewan Indian Gaming Authority. Since 1996, SIGA has been incorporated under The Non-Profit Corporation Act, 1995, of Saskatchewan with all profits returned to our beneficiaries.
As a responsible corporate citizen, SIGA has made a commitment to our customers, employees, stakeholders, and suppliers to advocate the responsible use of our gaming products and minimize the potential for harm. SIGA is the operator of seven First Nation owned casinos located across Saskatchewan.