About the role
About The Role:
This is a fixed term contract, starting from ASAP until November 2026. You will be given a minimum of 5 hours per week, however as per your availability, we can offer, part-time, full-time and/or weekend work.
You will be a part of the team which plays a pivotal role in ensuring guests safety and enjoyment for millions of guests at Legoland. We promote a proactive and diverse culture delivering great customer service to all our guests whilst ensuring the safety of our guests, staff and assets at the Resort!
The day to day you will consist of being part or a response team patrolling the Resort interacting with guests, checking bags and personal searches, back-of-house patrols, Incident and crowd management, asset transfers and being a part of an amazing team. The role is great for aspiring Police officers or those looking for a career in law enforcement. The Security team at Legoland Resort also work closely with the local authorities to carry out various operation whilst keeping everyone’s safety at the forefront of our business. This can be a fast paced and active role which also means working outside on the Island like no other.
Main Responsibilities:
Provide a high level of customer service to our guests, in line with company values ensuring that our targets are being met. This requires professionalism during every aspect of the role To practice Conflict Management successfully across the Resort, resolving issues whilst ensuring the safety of all guests, staff and protection of all of the Resorts assets Carrying out bag checks, personal searches, patrols and being vigilant at all times. Guest interaction is very important and world class customer service as per given training Interact with guests and ensure any issues are resolved to the best of your ability Patrol the Resort being vigilant for any threats to the safety of the Resort
We are looking for:
Excellent customer service skills to communicate in an effective and positive manner with all customers and colleagues Must have an active and in date SIA license (Door supervisor level) High level of motivation both self and in a team Proficient in English language Team Player and ability to work independently Lead and uphold required standards in moments of conflict or violence and deliver good results Interpersonal and relationship building skills within team and networking with other employees at the resort Good interpersonal skills with the ability to talk to all types of guests Problem solving and decision-making techniques
About The Company:
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Not the right fit? Search for Seasonal Security Officer jobs in Windsor, Ontario, Canada
About OCS
Customers across all sectors depend on secure, optimised environments that enable end users to achieve their goals and purpose. OCS facilities services provide customers with the assurances they demand and environments that meet end users' needs.
By partnering with OCS, customers benefit from Best Service Excellence, a facilities services standard that focuses on delivering the best outcomes for colleagues, customers and communities. Global best practice and local teams self-deliver a single-service, bundled or total facilities management model that's scalable to the bespoke requirements of each customer and sector.
→ Hard Services → Soft Services → Energy Services → Catering → Facilities Management
Every service in each sector operates with Smart FM solutions that enhance performance and resilience. Insight, AI and automation empower colleagues and customers to do and achieve more.
Our TRUE Values support colleague and customer retention. Trust, Respect, Unity, and Empowerment guide how we operate, interact, make decisions daily, and prioritise what matters most.
We have an ambition to become the best facilities service partner in the industry, guided by our values and driven by our mission to make people and places the best they can be. → If you're seeking a facilities management partner with purpose, please get in touch with our team at ocs.com.
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About the role
About The Role:
This is a fixed term contract, starting from ASAP until November 2026. You will be given a minimum of 5 hours per week, however as per your availability, we can offer, part-time, full-time and/or weekend work.
You will be a part of the team which plays a pivotal role in ensuring guests safety and enjoyment for millions of guests at Legoland. We promote a proactive and diverse culture delivering great customer service to all our guests whilst ensuring the safety of our guests, staff and assets at the Resort!
The day to day you will consist of being part or a response team patrolling the Resort interacting with guests, checking bags and personal searches, back-of-house patrols, Incident and crowd management, asset transfers and being a part of an amazing team. The role is great for aspiring Police officers or those looking for a career in law enforcement. The Security team at Legoland Resort also work closely with the local authorities to carry out various operation whilst keeping everyone’s safety at the forefront of our business. This can be a fast paced and active role which also means working outside on the Island like no other.
Main Responsibilities:
Provide a high level of customer service to our guests, in line with company values ensuring that our targets are being met. This requires professionalism during every aspect of the role To practice Conflict Management successfully across the Resort, resolving issues whilst ensuring the safety of all guests, staff and protection of all of the Resorts assets Carrying out bag checks, personal searches, patrols and being vigilant at all times. Guest interaction is very important and world class customer service as per given training Interact with guests and ensure any issues are resolved to the best of your ability Patrol the Resort being vigilant for any threats to the safety of the Resort
We are looking for:
Excellent customer service skills to communicate in an effective and positive manner with all customers and colleagues Must have an active and in date SIA license (Door supervisor level) High level of motivation both self and in a team Proficient in English language Team Player and ability to work independently Lead and uphold required standards in moments of conflict or violence and deliver good results Interpersonal and relationship building skills within team and networking with other employees at the resort Good interpersonal skills with the ability to talk to all types of guests Problem solving and decision-making techniques
About The Company:
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Not the right fit? Search for Seasonal Security Officer jobs in Windsor, Ontario, Canada
About OCS
Customers across all sectors depend on secure, optimised environments that enable end users to achieve their goals and purpose. OCS facilities services provide customers with the assurances they demand and environments that meet end users' needs.
By partnering with OCS, customers benefit from Best Service Excellence, a facilities services standard that focuses on delivering the best outcomes for colleagues, customers and communities. Global best practice and local teams self-deliver a single-service, bundled or total facilities management model that's scalable to the bespoke requirements of each customer and sector.
→ Hard Services → Soft Services → Energy Services → Catering → Facilities Management
Every service in each sector operates with Smart FM solutions that enhance performance and resilience. Insight, AI and automation empower colleagues and customers to do and achieve more.
Our TRUE Values support colleague and customer retention. Trust, Respect, Unity, and Empowerment guide how we operate, interact, make decisions daily, and prioritise what matters most.
We have an ambition to become the best facilities service partner in the industry, guided by our values and driven by our mission to make people and places the best they can be. → If you're seeking a facilities management partner with purpose, please get in touch with our team at ocs.com.