Senior Storage Specialist
Top Benefits
About the role
WHO WE ARE
As a recognized leader in emergency communications, E-Comm is an organization that provides first responders and the public with critical life-safety services in communities across B.C. Our people are passionate about their work and public safety. We operate two emergency communications centres - one located in Vancouver and one in Saanich. E-Comm also provides integrated police, fire call taking, dispatch services to more than 70 police and fire departments, and owns/operates the largest multi-jurisdictional, tri-service wide-area radio network in B.C. We are proud to serve communities across this beautiful province through our four operational and administrative locations in Vancouver, Burnaby and Saanich. Learn more at www.ecomm911.c a
At E-Comm 9-1-1, we are committed to building a diverse and inclusive workforce that represents the many communities that we proudly serve.
OUR VALUES
RESPECT | ACCOUNTABILITY | INTEGRITY | SERVICE | COLLABORATION
We are looking for a Senior Storage Specialist to join our Technology Services team. In this senior technical role, you’ll leverage your deep expertise in enterprise storage, backup, and replication technologies to design, maintain, and optimize mission-critical infrastructure that underpins E-Comm’s operations.
Reporting to the Manager, Infrastructure Services, this is a great opportunity to serve as a subject matter expert, mentor junior staff, and help shape our storage and backup architecture to support both current needs and future innovation.
What You’ll Do
- Lead the design, implementation, and management of enterprise storage and backup infrastructure, including NetApp Storage, NetBackup, Block & File Storage, S3, VMware VSAN, and disaster recovery/business continuity technologies
- Provide advanced troubleshooting, diagnostics, and solutions for complex technical problems affecting storage, backup, and recovery systems
- Support application storage and recovery requirements (e.g., Databases, Messaging, Hypervisors)
- Deliver capacity planning, KPI metrics, reporting, and advisory services to internal and external stakeholders
- Act as a subject matter expert for complex projects—contributing to requirements gathering, solution design, and technical architecture
- Collaborate with vendors, evaluate emerging technologies, and make recommendations for optimization
- Mentor and coach team members, participate in recruitment activities, and share knowledge to strengthen the team’s capabilities
- Develop technical strategies, policies, processes, and documentation that promote operational excellence
- Participate in the on-call rotation, with occasional evening or weekend work
What You Bring
- Degree or diploma in Computer Science (or equivalent combination of education, training, and experience)
- At least 5 years of recent, relevant experience in enterprise storage and backup infrastructure
- Advanced knowledge of NetApp, NetBackup, VMware VSAN, cloud storage (S3), and disaster recovery/business continuity technologies
- Familiarity with IT Service Management (ITSM) and ITIL frameworks
- Strong troubleshooting skills with the ability to resolve complex issues quickly and effectively
- Project management experience including requirements analysis, estimating, and vendor evaluation
- Team leadership experience
- Excellent communication and documentation skills, with the ability to present complex information clearly to different audiences
- Ability to coach, mentor, and guide technical staff
- Programming ability in languages such as Go, Python, Ruby, or Java is an asset
- Certification in relevant storage technologies is highly desirable
What we offer:
- Meaningful work - work with a sense of purpose, supporting the public and first-responders
- Competitive salary with comprehensive extended health and dental benefits
- Generous vacation plan
- Hybrid working arrangements
- Eligibility to participate in our Personal Time-Off Program
- Pension - we are members of the Municipal Pension Plan, a defined benefits fund
- Career development - we are supportive in developing your skills while pursuing your career at E-Comm
Security Requirements:
As a condition of employment at E-Comm, the required Police Security Clearance applicable to the position must be acquired and maintained. This is a process carried out by our law enforcement partner agencies, facilitated by E-Comm. The minimum residency in Canada to qualify for this position, as established by our law enforcement partner agencies, is five [5] years.
To qualify for this process, a candidate may either be a Canadian Permanent Resident [PR] or Canadian Citizens. We regret any candidates under Student, Visitor, or Work Visas are not eligible for consideration.
Vaccination Requirements: E-Comm 911 has a vaccination policy that is currently suspended. However, should the policy be reinstated, it will be a requirement for all current and future employees.
Job Details:
- Number of positions: One
- Wage/Salary: $123,000 - $150,000
- Job status: Regular Full-Time
- Hours of work: Monday to Friday, 40 hours per week
- Employee Group: Exempt
- Department: Technology Services
- Location: Vancouver/Hybrid
- Closing date for applications: Open until filled
We are committed to accommodating persons with disabilities during the recruitment process and we will provide reasonable accommodations as requested. If you require assistance or accommodation due to a disability please email talent@ecomm911.ca
About E-Comm 9-1-1 | Emergency Communications for British Columbia Incorporated
Through two 9-1-1 call centres, our wide-area radio network used by police, fire and ambulance personnel, and our integrated dispatch service that supports more than 70 police agencies and fire departments, E-Comm—Emergency Communications for British Columbia Incorporated—provides emergency communication services in 25 regional districts spanning from Vancouver Island to Alberta, and from the U.S. border to north of Prince George. E-Comm is unique in Canada for its size, breadth of service, and expertise.
Senior Storage Specialist
Top Benefits
About the role
WHO WE ARE
As a recognized leader in emergency communications, E-Comm is an organization that provides first responders and the public with critical life-safety services in communities across B.C. Our people are passionate about their work and public safety. We operate two emergency communications centres - one located in Vancouver and one in Saanich. E-Comm also provides integrated police, fire call taking, dispatch services to more than 70 police and fire departments, and owns/operates the largest multi-jurisdictional, tri-service wide-area radio network in B.C. We are proud to serve communities across this beautiful province through our four operational and administrative locations in Vancouver, Burnaby and Saanich. Learn more at www.ecomm911.c a
At E-Comm 9-1-1, we are committed to building a diverse and inclusive workforce that represents the many communities that we proudly serve.
OUR VALUES
RESPECT | ACCOUNTABILITY | INTEGRITY | SERVICE | COLLABORATION
We are looking for a Senior Storage Specialist to join our Technology Services team. In this senior technical role, you’ll leverage your deep expertise in enterprise storage, backup, and replication technologies to design, maintain, and optimize mission-critical infrastructure that underpins E-Comm’s operations.
Reporting to the Manager, Infrastructure Services, this is a great opportunity to serve as a subject matter expert, mentor junior staff, and help shape our storage and backup architecture to support both current needs and future innovation.
What You’ll Do
- Lead the design, implementation, and management of enterprise storage and backup infrastructure, including NetApp Storage, NetBackup, Block & File Storage, S3, VMware VSAN, and disaster recovery/business continuity technologies
- Provide advanced troubleshooting, diagnostics, and solutions for complex technical problems affecting storage, backup, and recovery systems
- Support application storage and recovery requirements (e.g., Databases, Messaging, Hypervisors)
- Deliver capacity planning, KPI metrics, reporting, and advisory services to internal and external stakeholders
- Act as a subject matter expert for complex projects—contributing to requirements gathering, solution design, and technical architecture
- Collaborate with vendors, evaluate emerging technologies, and make recommendations for optimization
- Mentor and coach team members, participate in recruitment activities, and share knowledge to strengthen the team’s capabilities
- Develop technical strategies, policies, processes, and documentation that promote operational excellence
- Participate in the on-call rotation, with occasional evening or weekend work
What You Bring
- Degree or diploma in Computer Science (or equivalent combination of education, training, and experience)
- At least 5 years of recent, relevant experience in enterprise storage and backup infrastructure
- Advanced knowledge of NetApp, NetBackup, VMware VSAN, cloud storage (S3), and disaster recovery/business continuity technologies
- Familiarity with IT Service Management (ITSM) and ITIL frameworks
- Strong troubleshooting skills with the ability to resolve complex issues quickly and effectively
- Project management experience including requirements analysis, estimating, and vendor evaluation
- Team leadership experience
- Excellent communication and documentation skills, with the ability to present complex information clearly to different audiences
- Ability to coach, mentor, and guide technical staff
- Programming ability in languages such as Go, Python, Ruby, or Java is an asset
- Certification in relevant storage technologies is highly desirable
What we offer:
- Meaningful work - work with a sense of purpose, supporting the public and first-responders
- Competitive salary with comprehensive extended health and dental benefits
- Generous vacation plan
- Hybrid working arrangements
- Eligibility to participate in our Personal Time-Off Program
- Pension - we are members of the Municipal Pension Plan, a defined benefits fund
- Career development - we are supportive in developing your skills while pursuing your career at E-Comm
Security Requirements:
As a condition of employment at E-Comm, the required Police Security Clearance applicable to the position must be acquired and maintained. This is a process carried out by our law enforcement partner agencies, facilitated by E-Comm. The minimum residency in Canada to qualify for this position, as established by our law enforcement partner agencies, is five [5] years.
To qualify for this process, a candidate may either be a Canadian Permanent Resident [PR] or Canadian Citizens. We regret any candidates under Student, Visitor, or Work Visas are not eligible for consideration.
Vaccination Requirements: E-Comm 911 has a vaccination policy that is currently suspended. However, should the policy be reinstated, it will be a requirement for all current and future employees.
Job Details:
- Number of positions: One
- Wage/Salary: $123,000 - $150,000
- Job status: Regular Full-Time
- Hours of work: Monday to Friday, 40 hours per week
- Employee Group: Exempt
- Department: Technology Services
- Location: Vancouver/Hybrid
- Closing date for applications: Open until filled
We are committed to accommodating persons with disabilities during the recruitment process and we will provide reasonable accommodations as requested. If you require assistance or accommodation due to a disability please email talent@ecomm911.ca
About E-Comm 9-1-1 | Emergency Communications for British Columbia Incorporated
Through two 9-1-1 call centres, our wide-area radio network used by police, fire and ambulance personnel, and our integrated dispatch service that supports more than 70 police agencies and fire departments, E-Comm—Emergency Communications for British Columbia Incorporated—provides emergency communication services in 25 regional districts spanning from Vancouver Island to Alberta, and from the U.S. border to north of Prince George. E-Comm is unique in Canada for its size, breadth of service, and expertise.