Patient Services Partner - Barzakay Clinic - Temporary full-time - 2026-16449
About the role
Summary of Duties
Working with the interprofessional team in the Yuval & Lori Brazakay Brain Health Clinic, the Patient Service Partner participates in the caring of patients by providing a variety of support services to the team and patients. Participates as a member of the team in a manner that reflects the Hospital philosophy and mission of service and promotes and maintains good public relations with patients, visitors and Hospital staff. The PSP will be required to assist with, but not limited to: patient care; decontamination of patients care areas and equipment; and, patient flow.
Qualifications/Skills
- Minimum Grade 11 or equivalent as recognized by the Province of Ontario Ministry of Education
- Applicants who have a PSW Certificate or completed the Sunnybrook PSP (formerly PSA) course will be given priority
- Infection Prevention and Control Certificate required
- Ability to read and write English
- Two (2) years of related health care experience
- Previous PSP experience in outpatient care preferred
- Recent PSP experience required
- Must be accustomed to high patient acuity and volume in a large outpatient clinical area
- Excellent communication and interpersonal skills (oral/written)
- Proven ability to work under pressure and to handle various tasks within a limited time frame
- Flexibility and willingness to take direction
- Must have attended WHMIS training
- Must be prepared and able to use all personal protective equipment
- Liaises with patients and visitors on a regular basis demonstrating excellent customer service
Not the right fit? Search for Patient Services Partner jobs in Toronto, ON
About Sunnybrook Health Sciences Centre
From our beginnings as a hospital for Canadian veterans, Sunnybrook has flourished into a fully affiliated teaching hospital of the University of Toronto, evolving to meet the needs of our growing community.
Today, with 1.3 million patient visits each year, Sunnybrook has established itself across three campuses and is home to Canada's largest trauma centre.
Sunnybrook's groundbreaking research changes the way patients are treated around the world. Our over 200 scientists and clinician-scientists conduct more than $100 million of breakthrough research each year. Tomorrow, we will discover ways to treat the untreatable.
Our mission is to care for our patients and their families when it matters most.
Our vision is to invent the future of health care.
Our values are: excellence, collaboration, accountability, respect and engagement.
See Sunnybrook's ambitious plan to invent the future of health care: sunnybrook.ca/strategicplan
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Patient Services Partner - Barzakay Clinic - Temporary full-time - 2026-16449
About the role
Summary of Duties
Working with the interprofessional team in the Yuval & Lori Brazakay Brain Health Clinic, the Patient Service Partner participates in the caring of patients by providing a variety of support services to the team and patients. Participates as a member of the team in a manner that reflects the Hospital philosophy and mission of service and promotes and maintains good public relations with patients, visitors and Hospital staff. The PSP will be required to assist with, but not limited to: patient care; decontamination of patients care areas and equipment; and, patient flow.
Qualifications/Skills
- Minimum Grade 11 or equivalent as recognized by the Province of Ontario Ministry of Education
- Applicants who have a PSW Certificate or completed the Sunnybrook PSP (formerly PSA) course will be given priority
- Infection Prevention and Control Certificate required
- Ability to read and write English
- Two (2) years of related health care experience
- Previous PSP experience in outpatient care preferred
- Recent PSP experience required
- Must be accustomed to high patient acuity and volume in a large outpatient clinical area
- Excellent communication and interpersonal skills (oral/written)
- Proven ability to work under pressure and to handle various tasks within a limited time frame
- Flexibility and willingness to take direction
- Must have attended WHMIS training
- Must be prepared and able to use all personal protective equipment
- Liaises with patients and visitors on a regular basis demonstrating excellent customer service
Not the right fit? Search for Patient Services Partner jobs in Toronto, ON
About Sunnybrook Health Sciences Centre
From our beginnings as a hospital for Canadian veterans, Sunnybrook has flourished into a fully affiliated teaching hospital of the University of Toronto, evolving to meet the needs of our growing community.
Today, with 1.3 million patient visits each year, Sunnybrook has established itself across three campuses and is home to Canada's largest trauma centre.
Sunnybrook's groundbreaking research changes the way patients are treated around the world. Our over 200 scientists and clinician-scientists conduct more than $100 million of breakthrough research each year. Tomorrow, we will discover ways to treat the untreatable.
Our mission is to care for our patients and their families when it matters most.
Our vision is to invent the future of health care.
Our values are: excellence, collaboration, accountability, respect and engagement.
See Sunnybrook's ambitious plan to invent the future of health care: sunnybrook.ca/strategicplan