Description

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

Position Overview: As a Healthcare Solution Specialist at CDW, you will focus on driving digital transformation within clinical workflows. You will engage with healthcare customers to understand their needs and challenges, develop tailored solutions, and ensure successful implementation and adoption. Your role involves collaborating with various teams to align solutions with business strategies and market conditions.

Key Responsibilities:

• Customer Engagement: Understand healthcare customers' needs and challenges, providing tailored solutions.
• Solution Development: Propose comprehensive healthcare solutions leveraging technology to improve patient care, streamline operations, and enhance clinical outcomes.
• Technical Expertise: Maintain a deep understanding of healthcare technologies, including EHR, telehealth, and clinical mobility solutions, to effectively communicate their benefits.
• Subject Matter Expertise: Become an expert on partner products, programs, and go-to-market strategies. Communicate key features, benefits, and use cases to CDW sales and customers. Facilitate training on partner products, services, and programs.
• Field Alignment and Account Mapping: Assist with field alignment and account mapping within the assigned territory.
• Collaboration: Work closely with sales, marketing, and technical teams to ensure solutions align with business strategy and meet customer expectations. Collaborate with strategist teams to implement efficient full-stack solutions.
• Training and Support: Provide training and support where applicable to ensure successful implementation and adoption of solutions.
• Budget Management: Navigate the healthcare budget cycle to generate successful sales and manage resources effectively.
• Customer Engagement Events: Attend events and conference calls to communicate the value of CDW and the partner.
• Market Awareness: Stay updated on industry trends, regulatory changes, and emerging technologies to provide informed recommendations.
• Senior leadership advisory: Provide recommendations to senior leadership related to healthcare technology, including smart hospitals and healthcare technology infrastructure. Support the development of related new go-to-market strategies.
• Messaging and Promotions: Assist in creating messaging and promotions that align with the specific customer set.
• Relationship Cultivation: Cultivate relationships between partner sales teams, CDW Sales, and Leadership teams.
• Success Metrics: Develop and execute quarterly sales plans. Meet or exceed designated partner revenue expectations. Provide performance reporting where requested.
• Certifications: Obtain and facilitate necessary partner and industry certifications.
• Travel: Travel as needed.
• Special Projects: Participate in special projects upon request.

Desired Skill Sets:

• Education: College or bachelor’s degree.
• Experience: 8 years of IT industry experience, or equivalent experience in the healthcare sector.
• Technical Expertise: Deep understanding of healthcare technologies, including EHR, telehealth, clinical mobility solutions, and other relevant healthcare IT systems.
• Customer Engagement: Strong skills in understanding healthcare customers' needs and providing tailored solutions.
• Solution Development: Ability to develop and propose comprehensive healthcare solutions.
• Collaboration: Excellent collaboration skills to work closely with sales, marketing, and technical teams. Excellent verbal and written communication skills.
• Knowledge of Technology Partner Portfolios is an asset.
• Creativity: Ability to think creatively and come up with proactive ideas to increase sales.
• Multitasking: Demonstrated ability to multitask.
• Willingness to Learn and Teach: Strong willingness to learn and teach others.
• Proactivity and Self-Motivation: Must be proactive and self-motivated to lead initiatives.
• Solution-Selling Mindset: Solution-selling mindset and customer-first attitude.

Join CDW and be part of a team dedicated to transforming healthcare through innovative technology solutions.

At CDW, we strive to offer market-competitive total rewards packages to attract and retain talent. As such, we are committed to pay transparency and ensuring fair compensation for all our coworkers. Each of our roles is assigned a salary range that is informed by multiple sources of market data. We determine individual pay within a given range based on a candidate's prior experience, knowledge, skills and abilities. This approach allows us to offer competitive and equitable salaries that reflect the value and responsibilities of each role at CDW. Salaries are based on a 40-hour workweek and paid on a bi-weekly payroll schedule.

Pay range: $113,000 - $157,800 depending on experience and skill set

We make technology work so people can do great things.

CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.

CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.