Accreditation Canada and Health Standards Organization (HSO) will not ask for personal information such as Social Insurance Numbers (SIN) or bank account information during the recruitment process via phone or email. If you receive such a request, it is not from Accreditation Canada or HSO. Applicants should always verify the legitimacy of such a communication and contact the organization directly through official channels to confirm. Terms: Full-Time, Permanent

Salary: Commensurate with Experience

Location: Remote (within Canada) or Hybrid Work Model (Ottawa, Montreal, Toronto)

About The Role The Project Specialist, Standards Content Development is a key member of the HSO Standards team, supporting the development of high-quality, evidence-based standards that promote safety and quality in health and social services. This role will work across the team to conduct environmental scanning and literature reviews, synthesize findings, and manage content.

The ideal candidate will bring strong analytical skills, excellent writing ability, familiarity with online content management systems and a high level of adaptability. This position also supports cross-functional collaboration and contributes to the continuous improvement of content development processes.

Main Responsibilities

• Conducts environmental scans and synthesizes published literature to inform content development.
• Supports the maintenance of content in multiple languages, including coordination of translations.
• Manages content organization, documentation, and reporting using internal platforms and tools.
• Collaborates with internal teams, subject matter experts, and technical committees to ensure content accuracy and relevance.
• Participates in the planning of engagement strategies with partners and interest holders.
• Supports project coordination, including tracking milestones, managing project plans, and preparing presentations, reports, and briefing materials.

Must Have Qualifications

• Undergraduate degree in healthcare, health policy, public health, or a related field.
• Strong environmental scanning, reference management, literature search/review and synthesis skills.
• Demonstrated ability to write and edit clear and concise content using plain language principles to communicate effectively with diverse audiences.
• Comfortable with public speaking and meeting facilitation.
• Highly organized with the ability to manage multiple priorities and meet competing deadlines.
• Proficiency in Microsoft Office Suite and project management tools (e.g., Smartsheet, Power BI).
• Self-starter, able to work independently and collaboratively in a hybrid or remote environment.

Desired Qualifications

• Bilingual in French and English; additional languages such as Spanish, Dutch, Italian, Portuguese, or Belgian French are an asset.
• Experience in healthcare, patient safety, quality improvement, and standards development.
• Familiarity with content management systems and internal collaboration platforms.

What You Can Expect In Your First 30-90 Days:

• Complete our orientation program with other new hires to learn about HSO, our values of trust, inclusion, collaboration, innovation and learning, and our mission of quality improvement in healthcare and social services.
• Set your performance and learning objectives for the year in collaboration with your people manager.
• Meet regularly with your people manager to discuss your learning progression and alignment for your accountabilities.
• Become familiar with the assessment program.
• Build relationships with key stakeholders and partners, including other members of the team.
• Take on assigned initiatives or projects for your role.

What We Can Offer You

• Hybrid work model.
• Competitive compensation and benefits, including a defined benefit pension plan.
• Time off programs, including office closure during the last week of December.
• Professional development support.
• A culture that measures and values psychological safety, inclusion, and engagement.

Who We Are And What We Do Health Standards Organization (HSO) and our affiliates Accreditation Canada (AC) and the Institute for Quality Management in Healthcare (IQMH) are global, not-for-profit organizations. Together, we develop standards and deliver assessment programs and quality improvement solutions that have been adopted in over 14,000 locations across five continents. Our people-centered programs and services have been setting the bar for quality across the health ecosystem for over 65 years.

Join us toward a future that will lead to “Safer Care and A Healthier World.” Let’s follow a mission together, where we “empower and enable people around the world to continuously improve quality of care.”

HSO is committed to fostering a culture of inclusion, diversity, equity and access, where all employees feel respected and valued and have an equal opportunity to achieve success. We encourage applications from Indigenous Peoples, people from diverse races, ethnicities and/or religions, persons with disabilities, people from gender diverse communities and/or people with intersectional identities. Please let us know how we can support you throughout the recruiting process, including through the provision of accommodations on request. You can contact us at recruitment@healthstandards.org.

We are also proud to have been named as one of the Top 100 National Capital Region’s Top Employers in 2022, 2023, 2024 and 2025.