Director, North Toronto Ontario Health Team

Position Summary:

As a member of the Community Integration and Outpatient Care portfolio, the Director, North Toronto Ontario Health Team (OHT) will play a critical role in the delivering of portfolio priorities – to enhance primary care; foster strategic partnerships; and advancing outpatient care transformation.

Reporting to the Vice President, Community Integration and Outpatient Care, the Director will work in collaboration with OHT members to lead the implementation of OHT priorities, including primary care and integrated care in North Toronto. The Director will provide strategic and operational leadership for the planning, implementing and ongoing development of the North Toronto OHT, with a goal of improving system integration, improving care coordination and advancing population health outcomes for the community.

In addition, the Director will lead the advancement of partnerships and integrated care initiatives in alignment with Corporate Strategic Direction #2, working collaboratively with hospital programs, departments, and a wide range of external partners. The successful candidate will oversee the implementation, evaluation, and performance monitoring of all related partnerships, ensuring they deliver measurable improvements in patient and system outcomes.

This role will also provide operational leadership for SCOPE and NLOT—key Sunnybrook programs that support North Toronto primary care providers and long-term care homes. The Director will champion the design and implementation of new integrated programs aimed at enhancing care in the community, improving patient and caregiver experience, and reducing avoidable emergency department visits and hospital admissions.

Key Responsibilities

• Lead the development and execution of the OHT’s strategic plan in alignment with provincial OHT priorities, ensuring goals are clearly defined, measurable, and responsive to local population health needs. Facilitate regular reviews to track progress and adjust strategies based on performance data, community input, and evolving system priorities.

• Advance the work of primary care in alignment with the Primary Care Action Team’s mandate, developing and implementing strategies to ensure that all residents of North Toronto are attached to a primary care provider by 2029. Coordinate with hospitals, community health centres, family health teams, and independent practices to close gaps in access and strengthen comprehensive, team-based care.

• Foster strong partnerships with OHT member organizations, care partners, primary care, specialists, clinicians, patients, caregivers, and community groups and actively engage with diverse stakeholders to co-design initiatives that reflect the voices of those receiving and delivering care.

• Drive system integration initiatives that streamline care transitions, reduce duplication, and address service gaps across sectors to ensure patients experience “one system” regardless of where they enter, in alignment with Ontario Health and Sunnybrook priorities.

• Oversee performance measurement and reporting by establishing key performance indicators, monitor progress, and use data to inform quality improvement initiatives and meet provincial reporting requirements.

• Build and manage OHT capability and governance, ensuring effective and collaborative decision-making, with clear accountability, and active participation from all partners.

• Develop and manage budgets, funding agreements, and resource allocations for OHT initiatives, ensuring financial sustainability and alignment with strategic objectives.

• Ensure effective communication and engagement strategies for care partners and community members, using diverse communication channels to build awareness, trust, and support for OHT initiatives.

• Provide operational leadership for SCOPE, NLOT and other similar partnership initiatives, collaborating with internal and external stakeholders to design and implement initiatives and care pathways that meet patients’ needs in the community, while reducing avoidable emergency visits and hospital admissions.

• Promote principles of a healthy work environment, shared governance, staff empowerment and distributed leadership to optimize the use of organizational roles to full scope and encourage a culture of engagement, accountability and collaboration

• Represent Sunnybrook with key stakeholder groups, committees and initiatives to advance vision and mission

• Promote a positive and progressive image for Sunnybrook with both internal and external stakeholders

Education and Experience

• Master’s degree required (preferably in nursing or health related discipline and/or business).
• Ten years of recent and related progressive senior level experience in health care
• Extensive knowledge of the healthcare sector including primary and community care
• Extensive knowledge of financial and performance management strategies in the hospital sector
• Working knowledge and application of relevant legislation including FIPA/PHIPA, the Connected Care Act, and the Primary Care Act
• Demonstrated knowledge and experience with performance measurement, data reporting and analysis
• Demonstrated experience in the development and implementation of effective strategies to maximize interprofessional collaboration
• Proven project and change management experience; recognized as an influential change agent with the ability to achieve ongoing process improvement
• Superior interpersonal, written and verbal communication skills, including report writing, proposal development and presentation skills; recognized as an open, honest, and transparent communicator.
• Proven demonstration of workplace excellence shown by commitment to strong job performance and attendance