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Functional Rehabilitation Consultant

Remote
Waterloo, ON
Mid Level
full_time

Top Benefits

Rewarding salary and bonuses
100% premium coverage on group benefits
Defined benefit pension plan

About the role

Company Description

Who We Are

With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.

At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization: they bring their best to work every day. And that's why we mean it when we say we put our people at the centre of everything we do. Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service.

Job Description

What You’ll Do:

Reporting to the Manager of Group Life and Disability Claims you’ll be responsible for assessing rehabilitation potential, facilitating and negotiating cost-effective rehabilitation programs. This includes motivating and assisting members in formulating realistic reactivation goals, return to work plans, working with all stakeholders to ensure medical limitations and restrictions are accommodated, and collaborating with and providing support to the disability management teams

The core parts of your role will be to:

  • Assesses rehabilitation potential through file reviews and discussions with the member, health care professionals and disability management team.
  • Arranges appropriate rehabilitative services and programs for members. This includes preparing service agreements, outlining the length of the prescribed service or program, associated costs and expectations/responsibilities of the service provider, member, OTIP and any other relevant stakeholders.
  • Excellent verbal communication skills focused on developing and maintaining positive working relationships with members and all other key stakeholders. This includes exploring existing challenges, refining goals and implementing creative solutions. Also exercises tact and diplomacy to effectively resolve difficult situations.
  • Prepares written reports detailing findings and making recommendations. Gathers information and prepares various reports and file documentation, including service provider agreements and return to work plans.
  • Develops realistic and cost-effective rehabilitation and/or return-to-work plans. This includes actively managing the member’s recovery and progress in the program or plan, communicating with health care professionals, employers and union representatives to ensure there is an accurate understanding by all of the member’s level of function, medical restrictions and limitations and vocational requirements and accommodations.
  • Maintains and when needed seeks out new rehabilitation resources to best coordinate services and assist members by identifying the most suitable regional programs and services.
  • Works collaboratively with the claims teams and managers to implement appropriate functional rehabilitation services to augment and meet case management goals and timelines. This includes setting agreed upon short and long term goals and providing timely updates related the member’s progress in the rehab plans.
  • Adheres to documented service standards and identifies opportunities for improvement. This includes detecting gaps in key processes, recommending solutions and implementing process improvements to achieve a higher level of quality service.
  • Professionally represents OTIP and maintains confidentiality related to member’s file information.
  • Performs other duties within competence, as assigned.

Qualifications

Let’s Talk About You:

This is the unique blend of skills and experience we would love to see in an ideal candidate:

  • A university degree or equivalent certification in Vocational Rehabilitation, Medical Rehabilitation, Disability Management or a related subject.

  • A minimum of four to six years’ experience in a related field.

  • Regulated health profession with a rehabilitation designation, part of a professional college such as Occupational Therapy, Physiotherapy, Registered Nurse, Kinesiologist.

  • R.R.P. and C.C.R.C. or the ability to obtain these designations would be an asset.

  • Knowledge of federal and provincial laws pertinent to rehabilitation and employment.

  • Knowledge of behavioral traits, assessment procedures and tools and counselling skills.

  • Exceptional communication skills and the demonstrated ability to deal effectively with all levels of internal and external stakeholders.

  • Superior time management and organizational skills to manage competing priorities, including project management skills.

  • Intermediate knowledge of Microsoft Office Suite applications.

  • A valid driver’s license is required.

  • The ability to communicate in French is considered an asset.

    Working Conditions: May be required to work overtime or flexible hours.

Additional Information

Some of the Perks We Offer:

We offer best-in-class pension and benefits, total reward programs and comprehensive mental wellness supports to set you up for every success in and outside of work. Here are just some of the reasons you’ll love working here:

  • Rewarding salary and bonuses that truly value your dedication
  • Industry-leading group benefits with 100% premium coverage (excluding LTD) that start on your first day
  • Defined benefit pension plan for a financially confident retirement
  • 100% coverage of approved continuing education and licensing fees (including RIBO courses in Ontario)
  • Access to a wealth of learning resources, including LinkedIn Learning for professional development
  • Flexible work-from-home and hybrid options
  • Unlock your potential with opportunities for advancement

Let’s work together! If you are interested in this opportunity, please apply online.

OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request, we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.

As a business, we protect what matters most to our members. As an employer, we value what matters most in our workplace. Together, this includes fostering a diverse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are, and our differences are what make us unique.

We are an equal opportunity employer and encourage applications from all qualified individuals. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

#LI-Remote, #LI-Hybrid

About OTIP (Ontario Teachers Insurance Plan)

Insurance
501-1000

At OTIP, we not only understand the education system, we believe in it.

Owned by Ontario’s four education affiliates (AEFO, ETFO, OECTA and OSSTF) and directed by a Board of Trustees, OTIP was built on the belief that educators would be better served by a not-for-profit insurance advocate that was part of the teaching community. This remains our philosophy today.

We are committed to providing insurance benefits that offer the very best value to our members. Our deep understanding of the education community enables us to provide personalized, high-touch service solutions that meet and exceed expectations.

Today, OTIP has grown to over 600 employees and now provides a full range of group and individual insurance products to not only education employees, but other union organizations as well.

OTIP believes in community from the inside out. We support the communities in which our members live and work through charitable programs such as the OTIP Bursary Program, OTIP Sponsorship of School Projects and Initiatives, OTIP Community Fund and OTIP Teaching Awards.