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Product Owner, Maximo (Enterprise Asset Management)

VIA Rail16 days ago
Montreal, Quebec
Senior Level
full_time

About the role

Did you know that VIA Rail is carrying out ambitious projects to modernize its services and infrastructure? From our new ultramodern train fleet to ongoing improvement of our infrastructure, we’re building the future of transportation in Canada. Working for VIA Rail is being a part of a collective effort in sustainable mobility.

As a Product Owner, you are responsible for defining the vision, strategy, and roadmap for the Maximo system, with a strong focus on optimizing enterprise asset management capabilities. You work closely with business units to ensure the product meets the needs of customers, employees, and partners, while aligning with VIA Rail’s short-, medium-, and long-term business objectives.

While you will also support Reservia in a consumer role, your primary responsibility remains focused on Maximo.

Responsibilities

  • Product Vision & Strategy: Define and communicate a clear vision and strategy for Maximo, aligned with VIA Rail’s overall business goals. Develop user stories that reflect real-world use cases.
  • Backlog Management: Prioritize and maintain a well-structured product backlog that reflects the most relevant features and improvements.
  • Stakeholder Engagement: Collaborate with key stakeholders across marketing, sales, customer service, and IT to gather requirements and ensure strategic alignment.
  • Agile Practices: Work closely with the development team in an Agile environment, participating in sprint planning, daily stand-ups, sprint reviews, and retrospectives.
  • Customer Focus: Collect and analyze feedback from users, stakeholders, and market research to continuously improve the Maximo system and enhance user satisfaction.
  • Roadmap Planning: Build and maintain a product roadmap outlining key milestones, upcoming features, and enhancements for Maximo.

Requirements

  • Education: Bachelor’s degree in Business Administration, Computer Science, Information Technology, or a related field.

  • Experience:

  • Minimum 8 years in a similar role.

  • Minimum 5 years of hands-on experience with Maximo.

  • Strong background in enterprise asset management solutions.

  • Languages: Excellent verbal and written communication skills in both English and French.

  • Asset: Experience in transportation or tourism industries.

Key Competencies

  • Proven experience as a Product Owner or similar role, ideally in asset management or transportation.

  • Strong analytical and problem-solving skills, with a data-driven decision-making approach.

  • Excellent communication skills, able to convey complex information to both technical and non-technical audiences, including executive stakeholders.

  • Demonstrated leadership and ability to inspire cross-functional teams.

  • Deep customer orientation and passion for delivering exceptional user experiences.

  • Project management experience, including planning, execution, and monitoring.

  • Adaptability to shifting priorities and dynamic environments.

  • Assets:

  • Solid understanding of Agile methodologies (Scrum, Kanban).

  • Familiarity with reservation systems, software development, and relevant technologies in the transportation sector.

At VIA Rail, we are proud to be an employment-equity employer and we strive to form teams that reflect the diversity of Canadian society. We aim to remove barriers to employment accessibility and aspire to provide an inclusive and equitable work environment where everyone is valued, regardless of their identity or differences, to enable them to reach their full potential.

If you need assistance in making the recruitment process or the position you are applying for more accessible, please let us know. Alternate arrangements may be offered to individuals who request them at any stage of the recruitment process. All information received in relation to arrangements will be kept confidential.

Note that we will only contact those who are selected for an interview.

Join our 3,000 other employees in helping provide Canadians with a safe, accessible, environmentally sustainable way to travel!

About VIA Rail

Rail Transportation
1001-5000

VIA Rail Canada Inc.’s mandate is to operate the national passenger rail services on behalf of the Government of Canada, offering intercity rail services and ensuring rail transportation services to regional and remote communities. Its objective is to offer a safe, accessible, efficient, reliable, sustainable and environmentally friendly passenger rail service that meets the needs of Canadian passengers.

We aspire to positively impact the lives of those around us: passengers, employees, partners and communities we move. Environmental, economic and ethical considerations, accessibility, inclusion, well-being and safety of our passengers and employees are at the heart of our strategy and everyday operations.

We do more than just move passengers. We connect people and communities by getting involved.