Top Benefits
Excellent health care and counseling plans
Paid vacations and holidays
Family support programs
About the role
Who you are
- 7+ years of mixed methods research experience
- At minimum bachelor's degree in a related field (e.g., Human Computer Interaction, Psychology, Statistics)
- Expertise in quantitative and qualitative research methods
- Experience with statistical and data analysis tools
- Excellent analytical, communication, and presentation skills
- Demonstrated experience working on complex, highly technical B2B products
- Strong problem-solving and critical-thinking abilities
- Ability to manage multiple studies simultaneously across multiple stakeholder groups
- Proven track record of leading successful research initiatives that drive business growth and customer satisfaction
- Experience working in a global team is preferred
What the job involves
- As a Senior UX Researcher, you will play a critical role in understanding our users’ needs and behaviors, translating these insights into actionable recommendations, and championing user-centric design principles
- You will work closely with cross-functional teams to influence product strategy, ensuring they meet and exceed user expectations
- You will utilize quantitative and qualitative research methods, including surveys and data analytics tools, to gather and analyze data on user behavior, preferences, and usage patterns
- You will analyze and synthesize user data to identify trends, insights, and opportunities for improvement in the user experience
- You’ll apply strategic thinking, design thinking, and rigorous research methods to address complex user problems, balancing user needs with business objectives
- Lead end-to-end user research initiatives across functional domains to guide product strategy and design decisions
- Design and execute qualitative and quantitative research methods (e.g., interviews, usability testing, surveys, card sorting, personas, benchmarking studies, etc.) to uncover user behaviors, needs, pain points, and opportunities
- Synthesize research data into compelling, actionable insights—through storytelling, personas, journey maps, workshops, presentations, or reports—that drive user-centric decision-making
- Translate research insights into clear, actionable recommendations that directly inform product strategy, design decisions, and business priorities
- Collaborate with cross-functional stakeholders to define requirements, set expectations for UX research (scope, effort, timelines), and foster communication and teamwork to proactively explore, ideate, validate, and socialize solutions
- Understand and incorporate complex technical and business requirements into research
- Incorporate complex technical and business requirements into research planning, execution, and analysis
Benefits
- Equinix employees receive excellent health care and counseling plans that vary by country to ensure the well-being of you and your family. We offer paid vacations and holidays and encourage community involvement year-round via volunteer opportunities
- Spending time with your loved ones and taking care of your family are important. Equinix provides a range of country-specific programs that ensure you have the resources needed to thrive and manage your family’s needs
- Equinix offers different programs to help you build your financial security, make charitable donations and seek additional education. In many countries we also offer a flexible employee stock purchase plan
About Equinix
Internet Publishing
10,000+
Equinix (Nasdaq: EQIX) is the world’s digital infrastructure company™, enabling digital leaders to harness a trusted platform to bring together and interconnect the foundational infrastructure that powers their success. Equinix enables today’s businesses to access all the right places, partners and possibilities they need to accelerate advantage. With Equinix, they can scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value.
Top Benefits
Excellent health care and counseling plans
Paid vacations and holidays
Family support programs
About the role
Who you are
- 7+ years of mixed methods research experience
- At minimum bachelor's degree in a related field (e.g., Human Computer Interaction, Psychology, Statistics)
- Expertise in quantitative and qualitative research methods
- Experience with statistical and data analysis tools
- Excellent analytical, communication, and presentation skills
- Demonstrated experience working on complex, highly technical B2B products
- Strong problem-solving and critical-thinking abilities
- Ability to manage multiple studies simultaneously across multiple stakeholder groups
- Proven track record of leading successful research initiatives that drive business growth and customer satisfaction
- Experience working in a global team is preferred
What the job involves
- As a Senior UX Researcher, you will play a critical role in understanding our users’ needs and behaviors, translating these insights into actionable recommendations, and championing user-centric design principles
- You will work closely with cross-functional teams to influence product strategy, ensuring they meet and exceed user expectations
- You will utilize quantitative and qualitative research methods, including surveys and data analytics tools, to gather and analyze data on user behavior, preferences, and usage patterns
- You will analyze and synthesize user data to identify trends, insights, and opportunities for improvement in the user experience
- You’ll apply strategic thinking, design thinking, and rigorous research methods to address complex user problems, balancing user needs with business objectives
- Lead end-to-end user research initiatives across functional domains to guide product strategy and design decisions
- Design and execute qualitative and quantitative research methods (e.g., interviews, usability testing, surveys, card sorting, personas, benchmarking studies, etc.) to uncover user behaviors, needs, pain points, and opportunities
- Synthesize research data into compelling, actionable insights—through storytelling, personas, journey maps, workshops, presentations, or reports—that drive user-centric decision-making
- Translate research insights into clear, actionable recommendations that directly inform product strategy, design decisions, and business priorities
- Collaborate with cross-functional stakeholders to define requirements, set expectations for UX research (scope, effort, timelines), and foster communication and teamwork to proactively explore, ideate, validate, and socialize solutions
- Understand and incorporate complex technical and business requirements into research
- Incorporate complex technical and business requirements into research planning, execution, and analysis
Benefits
- Equinix employees receive excellent health care and counseling plans that vary by country to ensure the well-being of you and your family. We offer paid vacations and holidays and encourage community involvement year-round via volunteer opportunities
- Spending time with your loved ones and taking care of your family are important. Equinix provides a range of country-specific programs that ensure you have the resources needed to thrive and manage your family’s needs
- Equinix offers different programs to help you build your financial security, make charitable donations and seek additional education. In many countries we also offer a flexible employee stock purchase plan
About Equinix
Internet Publishing
10,000+
Equinix (Nasdaq: EQIX) is the world’s digital infrastructure company™, enabling digital leaders to harness a trusted platform to bring together and interconnect the foundational infrastructure that powers their success. Equinix enables today’s businesses to access all the right places, partners and possibilities they need to accelerate advantage. With Equinix, they can scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value.