Retirement Residence Lead
About the role
Who we are
Founded in 1977, the Westbow Group of Companies is made up of high-quality businesses throughout various industries. Based in Chilliwack, BC, with operations in Western Canada and Guatemala City, our companies tackle construction, investing, agriculture, hospitality and non-profit causes, constantly aiming to produce Quality for Generations.
We are a company that prides itself on its values:
-
We work hard, we work smart
-
We build lasting value
-
We are creative and innovative
-
We have fun
-
We care
-
We act with integrity
About the role
Reporting to the Asset Manager, the Regional Retirement Home Lead will spearhead the growth and operational excellence of Prokey Living’s retirement portfolio.
This is a senior leadership role responsible for:
- Overseeing an existing Ontario retirement residence
- Supporting the expansion of Heritage Retirement Home
- Contributing to a new resort-style retirement concept in Langley
- Evaluating acquisition opportunities
- Supporting future developments, including Cedarbrook
This role may be based in BC or Ontario and requires travel between provinces.
As the portfolio grows, this leader will wear multiple hats — operational executive, acquisition evaluator, development advisor, and culture builder — while establishing scalable systems to support long-term growth.
Annual Salary Range- $95,000 – $115,000
What you’re great at
-
Proven operational leadership experience at senior levels in retirement home providers, preferably in multiple levels of care, including life lease, supportive housing, independent living, assisted living, and long-term care.
-
Proven experience with complexities of health authorities, union regulations, tenancy issues, acquisitions evaluation, and development or renovation of properties.
-
Remaining flexible and adapting to changing market conditions and company needs.
-
Leading by example to foster engagement and a positive work environment.
-
Strong business acumen with proficiency in financial performance and strategic decision-making.
-
Seeking out and creating innovative growth opportunities.
-
Skilled at navigating disagreements professionally and fostering productive discussions.
-
Ability to forecast trends, set long-term goals, and align business objectives with market conditions.
-
Developing and implementing business strategies to achieve company goals and objectives.
-
Developing others through guidance, feedback, and support.
What you’ll be doing
Operational Leadership
- Oversee day-to-day operations of multiple retirement residences including staffing, resident services, maintenance, and compliance.
- Drive occupancy, service quality, and operational consistency across sites.
- Design and foster life-giving environments that prioritize dignity, safety, and community for residents.
Portfolio Growth & Development
- Investigate acquisition opportunities, evaluating proformas, market positioning, and risk.
- Advise on design and development of new-build retirement homes, bringing operational insight into construction planning.
- Partner closely with project leaders during expansion builds to ensure operational readiness.
Financial & Business Oversight
- Lead annual operating and capital budget planning.
- Monitor financial performance, occupancy trends, and expense management.
- Analyze KPIs and implement strategic improvements to drive sustainable growth.
Team Management & Culture
- Lead and mentor General Managers and site leadership teams.
- Build high-performing, values-aligned teams.
- Develop succession planning and leadership pipelines within the portfolio.
Regulatory & Compliance
-
Ensure compliance with all provincial and federal retirement living regulations (including familiarity with RHRA principles where applicable).
-
Maintain strong relationships with health authorities and external partners.
What we’re looking for
- 7+ years experience in retirement living, senior care, hospitality, or related senior operational leadership.
- Demonstrated experience managing multi-site operations or scaling portfolios.
- Strong budgeting and financial management expertise.
- Proficiency in Microsoft Office Suite.
- Knowledge of provincial retirement and senior care regulations (RHRA familiarity is an asset).
- Willingness to travel between BC and Ontario.
About Westbow Group of Companies
In 1977, Westbow Construction was established by Dick Westeringh in the fertile land of Chilliwack, British Columbia. Since then Westbow has built homes all over North America, gained a wealth of experience, and established a deep-rooted reputation for quality in the industry. Chilliwack is where those roots continue to grow, and as we expand to other reaches of Canada, like in Saskatoon, we build on that legacy of quality and customer service.
The Westbow Group of Companies is now made up of high-quality businesses throughout various industries that tackle construction, investing, agriculture, and non-profit causes, constantly aiming to produce Quality for Generations.
At Westbow our vision is to create a world where every person has the skills and opportunities to reach their greatest potential. We value our employees; we are creative and innovative, and we strive to build lasting value in all that we do. We offer a casual and flexible work environment, growth and development opportunities, investment matching and new home discounts. Join in on our fun and inclusive culture, get the chance to volunteer and work on meaningful initiatives and build a career that builds you.
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Retirement Residence Lead
About the role
Who we are
Founded in 1977, the Westbow Group of Companies is made up of high-quality businesses throughout various industries. Based in Chilliwack, BC, with operations in Western Canada and Guatemala City, our companies tackle construction, investing, agriculture, hospitality and non-profit causes, constantly aiming to produce Quality for Generations.
We are a company that prides itself on its values:
-
We work hard, we work smart
-
We build lasting value
-
We are creative and innovative
-
We have fun
-
We care
-
We act with integrity
About the role
Reporting to the Asset Manager, the Regional Retirement Home Lead will spearhead the growth and operational excellence of Prokey Living’s retirement portfolio.
This is a senior leadership role responsible for:
- Overseeing an existing Ontario retirement residence
- Supporting the expansion of Heritage Retirement Home
- Contributing to a new resort-style retirement concept in Langley
- Evaluating acquisition opportunities
- Supporting future developments, including Cedarbrook
This role may be based in BC or Ontario and requires travel between provinces.
As the portfolio grows, this leader will wear multiple hats — operational executive, acquisition evaluator, development advisor, and culture builder — while establishing scalable systems to support long-term growth.
Annual Salary Range- $95,000 – $115,000
What you’re great at
-
Proven operational leadership experience at senior levels in retirement home providers, preferably in multiple levels of care, including life lease, supportive housing, independent living, assisted living, and long-term care.
-
Proven experience with complexities of health authorities, union regulations, tenancy issues, acquisitions evaluation, and development or renovation of properties.
-
Remaining flexible and adapting to changing market conditions and company needs.
-
Leading by example to foster engagement and a positive work environment.
-
Strong business acumen with proficiency in financial performance and strategic decision-making.
-
Seeking out and creating innovative growth opportunities.
-
Skilled at navigating disagreements professionally and fostering productive discussions.
-
Ability to forecast trends, set long-term goals, and align business objectives with market conditions.
-
Developing and implementing business strategies to achieve company goals and objectives.
-
Developing others through guidance, feedback, and support.
What you’ll be doing
Operational Leadership
- Oversee day-to-day operations of multiple retirement residences including staffing, resident services, maintenance, and compliance.
- Drive occupancy, service quality, and operational consistency across sites.
- Design and foster life-giving environments that prioritize dignity, safety, and community for residents.
Portfolio Growth & Development
- Investigate acquisition opportunities, evaluating proformas, market positioning, and risk.
- Advise on design and development of new-build retirement homes, bringing operational insight into construction planning.
- Partner closely with project leaders during expansion builds to ensure operational readiness.
Financial & Business Oversight
- Lead annual operating and capital budget planning.
- Monitor financial performance, occupancy trends, and expense management.
- Analyze KPIs and implement strategic improvements to drive sustainable growth.
Team Management & Culture
- Lead and mentor General Managers and site leadership teams.
- Build high-performing, values-aligned teams.
- Develop succession planning and leadership pipelines within the portfolio.
Regulatory & Compliance
-
Ensure compliance with all provincial and federal retirement living regulations (including familiarity with RHRA principles where applicable).
-
Maintain strong relationships with health authorities and external partners.
What we’re looking for
- 7+ years experience in retirement living, senior care, hospitality, or related senior operational leadership.
- Demonstrated experience managing multi-site operations or scaling portfolios.
- Strong budgeting and financial management expertise.
- Proficiency in Microsoft Office Suite.
- Knowledge of provincial retirement and senior care regulations (RHRA familiarity is an asset).
- Willingness to travel between BC and Ontario.
About Westbow Group of Companies
In 1977, Westbow Construction was established by Dick Westeringh in the fertile land of Chilliwack, British Columbia. Since then Westbow has built homes all over North America, gained a wealth of experience, and established a deep-rooted reputation for quality in the industry. Chilliwack is where those roots continue to grow, and as we expand to other reaches of Canada, like in Saskatoon, we build on that legacy of quality and customer service.
The Westbow Group of Companies is now made up of high-quality businesses throughout various industries that tackle construction, investing, agriculture, and non-profit causes, constantly aiming to produce Quality for Generations.
At Westbow our vision is to create a world where every person has the skills and opportunities to reach their greatest potential. We value our employees; we are creative and innovative, and we strive to build lasting value in all that we do. We offer a casual and flexible work environment, growth and development opportunities, investment matching and new home discounts. Join in on our fun and inclusive culture, get the chance to volunteer and work on meaningful initiatives and build a career that builds you.