Housekeeping Supervisor-Westview Calgary Alberta, CAN View Job
About the role
Housekeeping Supervisor-Westview
Calgary
Overview
Reporting to the Community Manager, the Housekeeping Supervisor provides leadership, coordination, and oversight for all housekeeping operations within the Westview Campus communities. This role ensures the highest standards of cleanliness, safety, and service excellence consistent with Silvera’s values and Supportive Living Accommodation Standards. The Supervisor supports, trains, and mentors the housekeeping and Community Night Attendant teams; oversees quality assurance, inventory control, and annual cleaning schedules; and promotes fee-for-service housekeeping to support resident satisfaction and community revenue goals.
Responsibilities
Oversee daily housekeeping operations and daily custodial operations in co-located independent living communities; conducts internal audits, suite inspections, and quality checks to ensure consistency and adherence to standards.
Oversee preventative maintenance program for housekeeping equipment.
Supervises and supports Housekeepers and Community Night Attendants through scheduling, task assignment, coaching, monthly connects, and performance management.
Actively promotes and advocates fee-for-service housekeeping services; works toward measurable increases in fee-for-service use. Ensures that services are being provided at a high standard.
Coordinates annual cleaning schedules for suites and common areas.
Monitors and provides oversight for Silvera’s resident laundry program.
Monitors, orders and maintains product and supply levels within approved budget.
Assists in daily cleaning when short-staffed or during peak operational periods.
Responds to emergencies, outbreaks, or resident incidents, following established cleaning and safety protocols.
Leads recruitment, onboarding, orientation, and on-the-job training for new hires; provides ongoing mentoring and cross-training for existing staff.
Participates actively on various Silvera Committees as requested.
Provides support, perform audits
Assists with special events and other duties as assigned.
Qualifications
Previous housekeeping experience is essential.
Minimum three (3) years’ leadership or team coordination experience. Work experience equivalent can be considered
Demonstrated ability to deliver elevated guest service and resident experiences.
Intermediate proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams, PowerPoint); knowledge of Yardi is an asset.
Strong organizational, communication, and relationship-building skills with attention to detail and professionalism.
Able to act with discretion, initiative, and diplomacy in managing time-sensitive and confidential matters.
Willingness to travel to support other Silvera communities as required.
Employment Level
Full-time
Work Conditions
Must be able to lift objects up to 25 lbs.
Will be exposed to:
Corrosive and non-corrosive chemicals
Frequent bending and stretching
Pulling and pushing, lifting furniture
Required to operate heavy cleaning equipment
Required to do repetitive housekeeping tasks
Hours of Work
Rotational shift work required, 7:30 a.m. – 4:00 p.m.
About Silvera For Seniors
See Yourself in Our Story
About Silvera for Seniors
Silvera is Calgary's leading non-profit provider of affordable housing and services for people 65+. For more than 50 years, Silvera for Seniors has provided safe, affordable housing for 1,500 lower-income Calgary seniors from all walks of life. We are Calgary’s largest provider of affordable seniors’ housing, the second largest in Alberta.
Our 25 communities are located in all four quadrants of the city. They offer independent living with a range of housing and support options for lower-income people in the “silver era” of their lives. We recognize that all people are individuals, and we work to create vibrant communities that residents can call home. We work with partners across Calgary to augment the services and supports we provide.
Our Purpose
Our purpose is to give seniors the respect they deserve and make it great to be a senior in Calgary.
Our Vision
Silvera will be a leading advocate and caring provider of affordable homes and services for seniors to live in place with dignity.
Our Values
Service Respect Teamwork Safety Creating Homes Making a Difference
Join us!
Do you want to be a voice for seniors in Calgary? Do you want to help build communities that support independence, dignity and aging in community? Do you want to be part of a best-in-class results-based organization?
Silvera for Seniors is an exciting, dynamic organization, consistently growing and changing. We’ve been excelling in this industry in Calgary for over 50 years and are always looking for talented individuals to join our inspiring team!
Our employees make a difference in the Silvera story and in the unique stories of each of our 1,500 residents. Our team works as leading advocates and caring providers of affordable homes and services for lower-income seniors.
We believe in a diverse workforce, career advancement, employee recognition and offering competitive salary and benefits package. We are committed to ongoing training and support for all employees, which helps them to create their careers and excel in providing professional and superior service to our residents.
We also believe in fostering positive relationships with employees, residents and families, all levels of government and all our service providers.
Benefits of working with Silvera
Silvera recognizes skills and experience, and it facilitates a work/life balance by providing:
o Comprehensive benefits plan, with matching pension savings plans o Flexible work schedule and lieu time o Career growth opportunities o Employee recognition programs and events o Strong health and wellness culture. o Work skills training throughout the year
For further information about Silver for Seniors, we encourage you to visit our website at www.silvera.ca
Housekeeping Supervisor-Westview Calgary Alberta, CAN View Job
About the role
Housekeeping Supervisor-Westview
Calgary
Overview
Reporting to the Community Manager, the Housekeeping Supervisor provides leadership, coordination, and oversight for all housekeeping operations within the Westview Campus communities. This role ensures the highest standards of cleanliness, safety, and service excellence consistent with Silvera’s values and Supportive Living Accommodation Standards. The Supervisor supports, trains, and mentors the housekeeping and Community Night Attendant teams; oversees quality assurance, inventory control, and annual cleaning schedules; and promotes fee-for-service housekeeping to support resident satisfaction and community revenue goals.
Responsibilities
Oversee daily housekeeping operations and daily custodial operations in co-located independent living communities; conducts internal audits, suite inspections, and quality checks to ensure consistency and adherence to standards.
Oversee preventative maintenance program for housekeeping equipment.
Supervises and supports Housekeepers and Community Night Attendants through scheduling, task assignment, coaching, monthly connects, and performance management.
Actively promotes and advocates fee-for-service housekeeping services; works toward measurable increases in fee-for-service use. Ensures that services are being provided at a high standard.
Coordinates annual cleaning schedules for suites and common areas.
Monitors and provides oversight for Silvera’s resident laundry program.
Monitors, orders and maintains product and supply levels within approved budget.
Assists in daily cleaning when short-staffed or during peak operational periods.
Responds to emergencies, outbreaks, or resident incidents, following established cleaning and safety protocols.
Leads recruitment, onboarding, orientation, and on-the-job training for new hires; provides ongoing mentoring and cross-training for existing staff.
Participates actively on various Silvera Committees as requested.
Provides support, perform audits
Assists with special events and other duties as assigned.
Qualifications
Previous housekeeping experience is essential.
Minimum three (3) years’ leadership or team coordination experience. Work experience equivalent can be considered
Demonstrated ability to deliver elevated guest service and resident experiences.
Intermediate proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams, PowerPoint); knowledge of Yardi is an asset.
Strong organizational, communication, and relationship-building skills with attention to detail and professionalism.
Able to act with discretion, initiative, and diplomacy in managing time-sensitive and confidential matters.
Willingness to travel to support other Silvera communities as required.
Employment Level
Full-time
Work Conditions
Must be able to lift objects up to 25 lbs.
Will be exposed to:
Corrosive and non-corrosive chemicals
Frequent bending and stretching
Pulling and pushing, lifting furniture
Required to operate heavy cleaning equipment
Required to do repetitive housekeeping tasks
Hours of Work
Rotational shift work required, 7:30 a.m. – 4:00 p.m.
About Silvera For Seniors
See Yourself in Our Story
About Silvera for Seniors
Silvera is Calgary's leading non-profit provider of affordable housing and services for people 65+. For more than 50 years, Silvera for Seniors has provided safe, affordable housing for 1,500 lower-income Calgary seniors from all walks of life. We are Calgary’s largest provider of affordable seniors’ housing, the second largest in Alberta.
Our 25 communities are located in all four quadrants of the city. They offer independent living with a range of housing and support options for lower-income people in the “silver era” of their lives. We recognize that all people are individuals, and we work to create vibrant communities that residents can call home. We work with partners across Calgary to augment the services and supports we provide.
Our Purpose
Our purpose is to give seniors the respect they deserve and make it great to be a senior in Calgary.
Our Vision
Silvera will be a leading advocate and caring provider of affordable homes and services for seniors to live in place with dignity.
Our Values
Service Respect Teamwork Safety Creating Homes Making a Difference
Join us!
Do you want to be a voice for seniors in Calgary? Do you want to help build communities that support independence, dignity and aging in community? Do you want to be part of a best-in-class results-based organization?
Silvera for Seniors is an exciting, dynamic organization, consistently growing and changing. We’ve been excelling in this industry in Calgary for over 50 years and are always looking for talented individuals to join our inspiring team!
Our employees make a difference in the Silvera story and in the unique stories of each of our 1,500 residents. Our team works as leading advocates and caring providers of affordable homes and services for lower-income seniors.
We believe in a diverse workforce, career advancement, employee recognition and offering competitive salary and benefits package. We are committed to ongoing training and support for all employees, which helps them to create their careers and excel in providing professional and superior service to our residents.
We also believe in fostering positive relationships with employees, residents and families, all levels of government and all our service providers.
Benefits of working with Silvera
Silvera recognizes skills and experience, and it facilitates a work/life balance by providing:
o Comprehensive benefits plan, with matching pension savings plans o Flexible work schedule and lieu time o Career growth opportunities o Employee recognition programs and events o Strong health and wellness culture. o Work skills training throughout the year
For further information about Silver for Seniors, we encourage you to visit our website at www.silvera.ca