About the role
Director, People & Culture
Key Responsibilities:
Talent Acquisition (High-Volume Recruitment):
- Lead recruitment strategies for high-volume hiring, ensuring staffing levels align with operational needs.
- Oversee full-cycle recruitment, onboarding, and orientation programs for both entry-level and experienced staff.
- Ensure recruitment targets are met.
- Develop and monitor workforce planning, succession planning, and internal promotions.
- Ensure consistent application of hiring practices and recruitment policies across the region.
Labour & Employee Relations:
- Oversee the Employee Care Team which act as a trusted business partner to operations, advising on employee relations and conflict resolution.
- Lead escalated employee relations matters, workplace investigations, and maintain appropriate records.
- Ensure compliance with provincial employment legislation, reporting requirements, and HR policies.
- Guide managers in performance management, disciplinary actions, terminations, and promotions.
- Can operate effectively in both unionized and non-unionized environments
People & Culture Operations:
- Implement, cascade and maintain HR policies and procedures aligned with national directives.
- Monitor HR metrics and provide insights to improve performance, engagement, and retention.
- Maintain accurate HR records, documentation, and compliance reporting.
Employee Care & Engagement:
- Foster a positive corporate culture that aligns with company values and goals.
- Drive national programs in the region to enhance employee engagement, job enrichment, and retention.
- Maintain an open-door policy and promote effective communication across teams.
Talent Development:
- Lead professional development, regional leadership programs, and succession planning initiatives.
- Oversee training programs for managers and employees in interviewing, hiring, terminations, performance reviews, safety, and harassment prevention.
- Ensure employees and managers acquire the skills, knowledge, and competencies to meet current and future organizational needs.
Travel: Required to branches (Kamloops, Kelowna, Prince George, Victoria) based on business needs.
Qualifications & Experience:
- Bachelor’s degree in HR, Business Administration, or equivalent; CPHR designation preferred.
- 8-10 + years of progressive HR experience, including 3-5+ years in a managerial role.
- Proficiency in Microsoft Office 365 and HR systems.
- Strong leadership, project management, strategic thinking, and change management skills.
- In-depth knowledge of talent acquisition, employee engagement, succession planning, labour relations, and provincial employment law.
Core Competencies:
- Leadership of regional HR teams with remote management experience.
- Strong communication, decision-making, and problem-solving skills.
- Results-oriented, innovative, and able to thrive in a fast-paced environment.
- High discretion, confidentiality, and integrity.
About Paladin Security
As one of Canada's Best Managed Companies, boasting Canada's 10 Most Admired Corporate Cultures, Paladin is Canada's leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry.
About Us
Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast.
Our Mission
Paladin's mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients' safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.
About the role
Director, People & Culture
Key Responsibilities:
Talent Acquisition (High-Volume Recruitment):
- Lead recruitment strategies for high-volume hiring, ensuring staffing levels align with operational needs.
- Oversee full-cycle recruitment, onboarding, and orientation programs for both entry-level and experienced staff.
- Ensure recruitment targets are met.
- Develop and monitor workforce planning, succession planning, and internal promotions.
- Ensure consistent application of hiring practices and recruitment policies across the region.
Labour & Employee Relations:
- Oversee the Employee Care Team which act as a trusted business partner to operations, advising on employee relations and conflict resolution.
- Lead escalated employee relations matters, workplace investigations, and maintain appropriate records.
- Ensure compliance with provincial employment legislation, reporting requirements, and HR policies.
- Guide managers in performance management, disciplinary actions, terminations, and promotions.
- Can operate effectively in both unionized and non-unionized environments
People & Culture Operations:
- Implement, cascade and maintain HR policies and procedures aligned with national directives.
- Monitor HR metrics and provide insights to improve performance, engagement, and retention.
- Maintain accurate HR records, documentation, and compliance reporting.
Employee Care & Engagement:
- Foster a positive corporate culture that aligns with company values and goals.
- Drive national programs in the region to enhance employee engagement, job enrichment, and retention.
- Maintain an open-door policy and promote effective communication across teams.
Talent Development:
- Lead professional development, regional leadership programs, and succession planning initiatives.
- Oversee training programs for managers and employees in interviewing, hiring, terminations, performance reviews, safety, and harassment prevention.
- Ensure employees and managers acquire the skills, knowledge, and competencies to meet current and future organizational needs.
Travel: Required to branches (Kamloops, Kelowna, Prince George, Victoria) based on business needs.
Qualifications & Experience:
- Bachelor’s degree in HR, Business Administration, or equivalent; CPHR designation preferred.
- 8-10 + years of progressive HR experience, including 3-5+ years in a managerial role.
- Proficiency in Microsoft Office 365 and HR systems.
- Strong leadership, project management, strategic thinking, and change management skills.
- In-depth knowledge of talent acquisition, employee engagement, succession planning, labour relations, and provincial employment law.
Core Competencies:
- Leadership of regional HR teams with remote management experience.
- Strong communication, decision-making, and problem-solving skills.
- Results-oriented, innovative, and able to thrive in a fast-paced environment.
- High discretion, confidentiality, and integrity.
About Paladin Security
As one of Canada's Best Managed Companies, boasting Canada's 10 Most Admired Corporate Cultures, Paladin is Canada's leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry.
About Us
Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast.
Our Mission
Paladin's mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients' safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.