Agent Accounts Receivable
About the role
How will you CONTRIBUTE and GROW?
At Air Liquide, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.Recruiter: Deepika Chawla / deepika.chawla@airliquide.com / 780-239-7391
Position Summary:
The main object and purpose of this position is to support Sales and Customer Service teams by making it possible to provide credit services to customers, maintain good relationships with them and contribute to the financial health of Air Liquide Canada’s organization, while promoting ALC’s safety and quality objectives.
As an Agent Accounts Receivable, you will be a key member of our finance team, responsible for the timely and accurate collection of outstanding payments, reconciliation of accounts, and maintaining strong customer relationships.
Key Responsabilities
- Proactively contact customers via phone, email, and other communication channels to collect outstanding invoices.
- Negotiate payment plans and resolve billing discrepancies in a professional and efficient manner.
- Monitor customer account balances to ensure timely payments and identify overdue accounts.
- Investigate and resolve customer queries and disputes related to invoices and payments.
- Maintain accurate and up-to-date records of all collection activities and customer interactions.
- Collaborate with sales, customer service, and other internal departments to resolve customer issues.
- Adhere to company policies and procedures regarding credit and collections.
___________________Are you a MATCH?
- High school diploma or equivalent; a degree in finance, accounting, or a related field is a plus.
- Proven experience (1-3 years) in an accounts receivable or collections role, preferably in a corporate environment.
- Strong understanding of accounting principles and practices, particularly as they relate to accounts receivable.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in Google Sheets, Docs, and Oracle
Preferred Qualifications
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Problem-solving abilities and a proactive approach to issue resolution.
- Ability to maintain a professional and courteous demeanor when dealing with customers.
Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
About Air Liquide
Air Liquide is a world leader in gases, technologies and services for industry and healthcare. Present in 72 countries with 67,800 employees, the Group serves more than 4 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the Group’s activities since its creation in 1902.
Taking action today while preparing the future is at the heart of Air Liquide’s strategy. With ADVANCE, its strategic plan for 2025, Air Liquide is targeting a global performance, combining financial and extra-financial dimensions. Positioned on new markets, the Group benefits from major assets such as its business model combining resilience and strength, its ability to innovate and its technological expertise. The Group develops solutions contributing to climate and the energy transition—particularly with hydrogen—and takes action to progress in areas of healthcare, digital and high technologies.
Air Liquide’s revenue amounted to more than 27.5 billion euros in 2023. Air Liquide is listed on the Euronext Paris stock exchange (compartment A) and belongs to the CAC 40, CAC 40 ESG, EURO STOXX 50, FTSE4Good and DJSI Europe indexes.
Agent Accounts Receivable
About the role
How will you CONTRIBUTE and GROW?
At Air Liquide, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.Recruiter: Deepika Chawla / deepika.chawla@airliquide.com / 780-239-7391
Position Summary:
The main object and purpose of this position is to support Sales and Customer Service teams by making it possible to provide credit services to customers, maintain good relationships with them and contribute to the financial health of Air Liquide Canada’s organization, while promoting ALC’s safety and quality objectives.
As an Agent Accounts Receivable, you will be a key member of our finance team, responsible for the timely and accurate collection of outstanding payments, reconciliation of accounts, and maintaining strong customer relationships.
Key Responsabilities
- Proactively contact customers via phone, email, and other communication channels to collect outstanding invoices.
- Negotiate payment plans and resolve billing discrepancies in a professional and efficient manner.
- Monitor customer account balances to ensure timely payments and identify overdue accounts.
- Investigate and resolve customer queries and disputes related to invoices and payments.
- Maintain accurate and up-to-date records of all collection activities and customer interactions.
- Collaborate with sales, customer service, and other internal departments to resolve customer issues.
- Adhere to company policies and procedures regarding credit and collections.
___________________Are you a MATCH?
- High school diploma or equivalent; a degree in finance, accounting, or a related field is a plus.
- Proven experience (1-3 years) in an accounts receivable or collections role, preferably in a corporate environment.
- Strong understanding of accounting principles and practices, particularly as they relate to accounts receivable.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in Google Sheets, Docs, and Oracle
Preferred Qualifications
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Problem-solving abilities and a proactive approach to issue resolution.
- Ability to maintain a professional and courteous demeanor when dealing with customers.
Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
About Air Liquide
Air Liquide is a world leader in gases, technologies and services for industry and healthcare. Present in 72 countries with 67,800 employees, the Group serves more than 4 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the Group’s activities since its creation in 1902.
Taking action today while preparing the future is at the heart of Air Liquide’s strategy. With ADVANCE, its strategic plan for 2025, Air Liquide is targeting a global performance, combining financial and extra-financial dimensions. Positioned on new markets, the Group benefits from major assets such as its business model combining resilience and strength, its ability to innovate and its technological expertise. The Group develops solutions contributing to climate and the energy transition—particularly with hydrogen—and takes action to progress in areas of healthcare, digital and high technologies.
Air Liquide’s revenue amounted to more than 27.5 billion euros in 2023. Air Liquide is listed on the Euronext Paris stock exchange (compartment A) and belongs to the CAC 40, CAC 40 ESG, EURO STOXX 50, FTSE4Good and DJSI Europe indexes.